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Bcc Software Jobs (NOW HIRING)

BCC Software

DevOps Engineer

Pittsford, NY

$50 - $68.50/hr

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

DevOps Engineer

Pittsford, NY

$50 - $68.50/hr

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

DevOps Engineer

Pittsford, NY

$50 - $68.50/hr

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

DevOps Engineer

Pittsford, NY · On-site

$50 - $68.50/hr

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

QA Engineering Manager

Pittsford, NY · On-site

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

QA Engineering Manager

Pittsford, NY

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC Software

QA Engineering Manager

Pittsford, NY · On-site

Company Description BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of ...

BCC-NIH

Software Developer

Bethesda, MD · On-site

Black Canyon Consulting (BCC) is searching for a Software Developer to support at the National Institutes of Health (NIH). This opportunity is full time in Bethesda, MD and/or remote work. As a ...

BCC-NIH

Software Developer

Bethesda, MD · On-site +1

Black Canyon Consulting (BCC) is searching for a Software Developer to support at the National Institutes of Health (NIH). This opportunity is full time in Bethesda, MD and/or remote work. As a ...

BCC-NIH

Software Developer (C++, Python)

Bethesda, MD · On-site

Overview Black Canyon Consulting (BCC) is searching for a Software Developer in Bioinformatics and Big Data to support our work at the National Institutes of Health. This opportunity is full time and ...

BCC-NIH

Software Developer (C++, Python)

Bethesda, MD · On-site +1

Overview Black Canyon Consulting (BCC) is searching for a Software Developer in Bioinformatics and Big Data to support our work at the National Institutes of Health. This opportunity is full time and ...

Better Talent

Data Analyst

Deland, FL

$18 - $25/hr

Meet daily and weekly processing deadlines with precision Required Qualifications * 2+ years of direct mail experience preferred (not mandatory) * 2+ years of BCC software experience (preferred, not ...

BCC-NIH

Full Stack Developer

Bethesda, MD · On-site

BCC is an exciting growth oriented company, dedicated to providing mission critical scientific and technical services to the Federal Government. We have a distinguished history of supporting ...

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$5

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How much do bcc software jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for bcc software in the United States is $92.41, according to ZipRecruiter salary data. Most workers in this role earn between $68.51 and $82.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bcc Software position, and why are they important?

To excel at BCC Software, candidates generally need a background in software development, data processing, and a thorough understanding of mail automation solutions. Familiarity with postal regulations, addressing software platforms, and certifications such as USPS Mailpiece Design Professional are commonly required. Strong problem-solving, attention to detail, and effective communication are key soft skills for success in this field. These competencies are essential to ensure accurate, high-volume mail processing and seamless integration with clients’ mailing operations.

What is a Bcc Software?

A Bcc Software job typically involves working with postal automation and mail preparation software to help businesses optimize mailing processes. Employees may be responsible for software development, customer support, or data management related to address correction, presorting, and postal compliance. Roles can vary from technical support specialists to software engineers, depending on the position. The job often requires knowledge of postal regulations, data processing, and mailing industry standards.

What are some typical daily responsibilities for someone working at Bcc Software?

Professionals at BCC Software often spend their days developing, testing, and supporting software that automates mail processing and ensures compliance with postal regulations. Daily tasks may include analyzing client requirements, troubleshooting software or data issues, and collaborating with other developers, support staff, or clients to resolve complex challenges. You may also participate in regular meetings to review project timelines and help improve process efficiencies. The environment is usually collaborative, and you will be expected to manage multiple projects while maintaining a high level of accuracy and customer satisfaction.

More about Bcc Software jobs
What are the most commonly searched types of Bcc Software jobs? The most popular types of Bcc Software jobs are:
What states have the most Bcc Software jobs? States with the most job openings for Bcc Software jobs include:
What job categories do people searching Bcc Software jobs look for? The top searched job categories for Bcc Software jobs are:
Bcc Software jobs near you
Infographic showing various Bcc Software job openings in the United States as of July 2026, with employment types broken down into 34% Locum Tenens, 39% Internship, 1% As Needed, 20% Full Time, 4% Part Time, and 2% Summer. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $192,222 per year, or $92.4 per hour.

Technical Support Specialist I

BCC Software

Pittsford, NY • On-site

Full-time

Posted 8 days ago

Job description

Company Description
BCC Software develops innovative software and data solutions that power critical customer communications for organizations across North America. With more than 45 years of industry leadership, we combine deep postal expertise with modern technology to help our customers streamline operations, improve efficiency, and drive growth.
Job Description
Job Summary
The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other support channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, documenting solutions, and providing guidance on BCC Software products and industry best practices. The Technical Support Specialist I works collaboratively across teams to ensure timely issue resolution while delivering a positive customer experience.
Essential Functions
  • Serve as the primary point of contact for customer technical support requests, delivering responsive and professional service.
  • Troubleshoot software, hardware, installation, and configuration issues while identifying effective solutions and ensuring timely resolution.
  • Develop and maintain a strong understanding of BCC Software's products, services, and industry regulations through ongoing training and self-development.
  • Provide customers with guidance on product functionality, postal requirements, and best practices.
  • Accurately document customer interactions, troubleshooting steps, and resolutions within the CRM system.
  • Escalate complex issues as appropriate while maintaining ownership of the customer experience through resolution.
  • Collaborate with internal teams, including Engineering, Product Management, and Professional Services, to resolve customer issues and improve products.
  • Build positive customer relationships by serving as a trusted advisor and advocate, contributing to customer satisfaction and retention.
  • Monitor and respond to customer inquiries through community forums and other support channels.
  • Identify customer needs and recommend products, services, or solutions that provide additional business value.
  • Submit product enhancement requests and defect reports based on customer feedback and support trends.
  • Create, update, and maintain knowledge base articles and internal documentation to improve support efficiency and knowledge sharing.
  • Demonstrate flexibility in supporting changing business needs, customer priorities, and departmental workloads.
  • Consistently uphold BCC Software's mission of "How Can I Help?" through every customer interaction.

Qualifications
  • Associate degree in Information Technology, Computer Science, or a related technical field preferred, or an equivalent combination of education, training, and relevant experience.
  • Previous experience in a technical support, help desk, customer service, or call center environment preferred.
  • Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues.
  • Excellent written and verbal communication skills with the ability to explain technical concepts to users with varying levels of technical knowledge.
  • Strong customer service orientation with a professional, patient, and positive approach.
  • Self-motivated with the ability to manage multiple priorities and work independently while collaborating effectively within a team.
  • Strong organizational skills and attention to detail.
  • Ability to learn new technologies, software applications, and industry regulations quickly.
  • Proficiency with Microsoft Windows operating systems required. Experience with Linux/Unix, Microsoft Office, networking concepts, databases, printers, and CRM systems is preferred.

Additional Information
Work Location
This position offers remote work flexibility, with a preference for candidates located in the Rochester, NY area to enable increased in-person and onsite collaboration as business needs evolve.
Physical Demands
This is primarily an office-based role requiring extended periods of sitting and frequent use of hands for typing, writing, and operating standard office equipment. The position requires effective verbal and written communication. Occasional standing, walking, bending, reaching, or lifting of office supplies or small equipment up to 25 pounds may be required. Visual acuity sufficient for reading, computer work, and document review is necessary. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Position Type and Expected Hours of Work
This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand.
AAP/EEO Statement
BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

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