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Baylor Call Center Jobs (NOW HIRING)

AA2IT

Contact Center Spec 1

College Station, TX · On-site

$17.50/hr

Call Center experience needed. Medical Terminology a plus. Manager looking for customer service ... Baylor Scott & White Health. KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal and ...

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How much do baylor call center jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for baylor call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Baylor Call Center?

A Baylor Call Center job typically refers to a position where employees work weekends or specific scheduled shifts while receiving full-time pay and benefits. These roles are often found in healthcare or customer service settings, where support is needed outside of regular business hours. Employees in these positions handle incoming calls, provide assistance, and ensure customer or patient needs are met efficiently. The Baylor schedule is designed to offer work-life balance while maintaining necessary coverage.

What kinds of career growth opportunities are available to Baylor Call Center employees?

Working in the Baylor Call Center can open doors to various advancement opportunities, including supervisory, training, or specialized roles within patient support and administration. Employees who consistently demonstrate excellent communication, reliability, and leadership may be considered for team lead or quality assurance positions. Baylor also offers professional development programs and encourages internal promotion, allowing motivated individuals to build long-term careers within the organization. This collaborative environment makes it possible to grow your skills while making a meaningful impact on patient care.

What are the key skills and qualifications needed to thrive in the Baylor Call Center position, and why are they important?

To thrive in a Baylor Call Center role, candidates typically need experience in customer service, strong communication skills, and a high school diploma or equivalent. Familiarity with call center software, electronic scheduling systems, and customer relationship management (CRM) tools is often required. Outstanding active listening, patience, and problem-solving abilities set top performers apart. These competencies are crucial for efficiently assisting callers, resolving inquiries, and ensuring a positive experience for patients and staff.

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Baylor Call Center jobs near you
Infographic showing various Baylor Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Donor Call Center Coordinator RN

Houston, TX

Baylor St Luke's Medical Center
10K+ employees
Learn more about Baylor St Luke's Medical Centerexternal

$39.18 - $58.28/hr

Full-time

Re-posted 7 days ago

Job description


Job Summary and Responsibilities
As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well-being and recovery.
Every day, you will leverage your expertise to provide individualized, comprehensive care, making critical assessments, performing skilled procedures, and meticulously implementing patient care plans. You'll collaborate seamlessly within an interdisciplinary team, contributing to a dynamic environment focused on optimal patient outcomes.
To thrive in this vital role, you will possess keen assessment skills, acute critical thinking, and a patient-first mindset, driven by a profound enthusiasm to help others. Your sense of urgency and dedication to excellence in a fast-paced environment will not only support patient recovery but also fuel your own career advancement.
  • Review medical information, schedule testing, review results and compile data for presentation of patient's case.
  • Notify consultants, prepare for and participate in physician‐led and multidisciplinary rounds, and communicate with patients, families and all disciplines involved in patient management in order to streamline and identify and solve potential problems.
  • Maintain effective communication.
  • Initiate and oversee all pre‐op and post‐op education, collaborating with nursing staff to provide a comprehensive teaching plan. Assess potential learning problems (language barrier, etc.).
  • Initiate and collaborate in research protocols, journal articles, abstracts and patient education material.
  • Screen potential donor calls; coordinate and organize all aspects related to donor/recipient status at time of transplant. 24 hour call responsibility for both donor call and outpatient problems. Triage calls, initiating appropriate treatment/intervention as required.
Job RequirementsRequired
  • Bachelors Of Science Nursing and Three (3) Years’ Experience, upon hire and
  • Acute Care/ICU, dialysis unit and/or transplant experience
  • Registered Nurse: TX, upon hire

Where You'll Work
Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients, visitors, staff, and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
Pay Range
$39.18 - $58.28 /hour

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