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How much do baptist health call center jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for baptist health call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a Baptist Health Call Center representative do?

A Baptist Health Call Center representative assists patients and callers by answering questions, scheduling appointments, and providing information about medical services. They serve as the first point of contact for patients seeking care, help manage referrals, and address billing or insurance inquiries. Representatives are trained to handle confidential information, direct calls to the appropriate departments, and ensure a positive patient experience.

What are some typical challenges faced by team members working in the Baptist Health Call Center, and how can they be overcome?

Team members in the Baptist Health Call Center often encounter challenges such as managing high call volumes, addressing diverse patient needs, and maintaining a calm, empathetic demeanor under pressure. Successful call center representatives develop strong communication and multitasking skills to efficiently handle patient inquiries and coordinate with clinical staff. Ongoing training, clear protocols, and supportive supervisors help team members overcome these challenges and provide high-quality service to patients and their families.

What are the key skills and qualifications needed to thrive as a Baptist Health Call Center Representative, and why are they important?

To excel as a Baptist Health Call Center Representative, you need strong communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with call center telephony systems, electronic health record (EHR) platforms, and scheduling software is often required. Patience, problem-solving ability, and a calm demeanor under pressure are essential soft skills for this role. These competencies ensure efficient patient support, accurate appointment management, and a positive experience for callers seeking healthcare services.

What is the difference between Baptist Health Call Center vs Baptist Health Patient Services Representative?

AspectBaptist Health Call CenterBaptist Health Patient Services Representative
CredentialsHigh school diploma; customer service experienceHigh school diploma; healthcare customer service experience
Work EnvironmentCall center setting, inbound callsHospital or clinic front desk, patient interaction
Employer & IndustryBaptist Health, healthcare industryBaptist Health, healthcare industry

The Baptist Health Call Center primarily handles inbound calls, scheduling, and patient inquiries remotely, while the Baptist Health Patient Services Representative interacts directly with patients at healthcare facilities. Both roles require customer service skills and healthcare knowledge, but the call center role is more phone-based, whereas the representative role involves face-to-face interaction.

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What cities are hiring for Baptist Health Call Center jobs? Cities with the most Baptist Health Call Center job openings:
What states have the most Baptist Health Call Center jobs? States with the most job openings for Baptist Health Call Center jobs include:
What job categories do people searching Baptist Health Call Center jobs look for? The top searched job categories for Baptist Health Call Center jobs are:
Baptist Health Call Center jobs near you
Infographic showing various Baptist Health Call Center job openings in the United States as of July 2026, with employment types broken down into 6% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Neurohospitalist | Baptist Medical Center Downtown | Florida

Neurohospitalist | Baptist Medical Center Downtown | Florida

Baptist Health System

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 12 days ago

Baptist Health System (Texas) rating

6.1

Company rating: 6.1 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

725th of 886 rated healthcare providers

Job description

Job Posting Summary
Baptist Neurological Institute is seeking a General Neurohospitalist to join our rapidly growing team at our Downtown campus. We are Northeast Florida's premier center for treatment of neurological conditions of the brain and spine.
What You Can Expect
  • 7-on/7-off schedule
  • Advanced neurosurgical operative suites with intraoperative MRI and CT capabilities
  • Dedicated neuro-interventional suites with bi-plane imaging
  • A dedicated 24-bed Neuro ICU under the medical leadership of Neeraj Neval, MD, Director of Neuro Critical Care and Inpatient Neurological Services
  • 48 private patient suites for neurological conditions
  • Adult service - consult only, no outpatient follow-up
  • Additional compensation for overnight call

All About the Benefits
  • Medical, dental, & vision insurance
  • Retirement savings options
  • Commencement bonus based upon experience
  • CME 5,000 annually
  • Malpractice provided
  • Epic EHR System

What You Will Need
  • MD or DO
  • Board certified or board eligible
  • Active/unrestricted medical license
  • Ability to obtain to a Florida Medical License

Why Choose Baptist Health's Neurology Group:
  • A full team of neuroscience experts - General neurologists, neuroradiologists, neurophysiologists, neuro-ophthalmologists, vascular neurologists, dedicated neurohospitalists, advanced neuromuscular specialists, epileptologists/seizure specialists, MS specialists, neuroendovascular therapy specialists, and specially trained nurses and staff all contribute to the comprehensive care provided by our neurology team.
  • We are 1 half of the greater Baptist Neuroscience Institute with our sister organization Lyerly Neurosurgery comprising the other half.
  • We boast a collaborative work environment in an outpatient setting.
  • We are a physician-led, professionally managed enterprise
  • Our Annual Stroke and Cerebrovascular Conference - A 3-day CME conference hosted by Baptist Health where you will have your CME needs met.
  • Access to state-of-the-art technology in our Stroke and Cerebrovascular Center that has earned the Gold Seal of Approval by the Joint Commission.
    • Advanced neurosurgical operating rooms with intraoperative MRI and CT and a neuro-interventional suite.
    • 72 private suites for medical and surgical neurological care.
    • A dedicated, 24-bed neuro-intensive care unit for critical care patients.

There's a Place for You Here
Imagine a city with sunshine most of the year, where the beach is practically your backyard. That's Jacksonville, Florida. It's the largest city in the state, but with a surprisingly relaxed vibe. Here's a breakdown to give you a taste:
  • Beach Bum Paradise: Jacksonville boasts miles of gorgeous coastline with Atlantic Ocean waves and white sand beaches. Perfect for catching sunshine, building sandcastles, or trying your hand at surfing.
  • River City Charm: The St. Johns River winds through the heart of Jacksonville, offering scenic boat tours, kayaking adventures, and a chance to spot dolphins.
  • Urban Oasis: Don't be fooled by the beaches, Jacksonville has a vibrant downtown area. Explore museums, catch a concert or a Jacksonville Jaguars game, and find some delicious local eats.
  • Southern Hospitality: Jacksonville is known for its friendly locals. Expect smiles, helpful directions, and maybe even a recommendation for the best place to get fresh seafood.
  • Something for Everyone: Whether you're a history buff exploring the Cummer Museum, a nature lover checking out the Timucuan Ecological and Historical Preserve, or a foodie sampling barbecue and fresh seafood, Jacksonville has something to offer.
  • Daily Adventure: Jacksonville is a great launch pad for exploring other parts of Florida. Take a day trip to St. Augustine, the nation's oldest permanently occupied city, or head south to Orlando for theme park thrills.

Full/Part Time
Full-Time
Shift Details
Days
Education Required
Doctorate of Medicine
Education Preferred
Doctorate of Medicine
Experience
  • 1-2 years Neurology Experience Required

Licenses and Certifications
  • Basic Life Support (BLS) Preferred
  • Licensed Physician Required

Location Overview
Baptist Health, founded in 1955, is North Florida's most comprehensive health care system and the area's only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children's Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

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