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Banking Information Technology Jobs (NOW HIRING)

The Rockridge Group

IT SYSTEMS ENGINEER

Ukiah, CA · On-site

Customer's IT Infrastructure Systems Engineer is an innovative and highly experienced team member who can plan and support the future growth and expansion of the bank's IT Infrastructure. In this ...

Northeast Bank

Information Technology Manager

Boston, MA · On-site

$140K - $160K/yr

Northeast Bank is a full-service community bank and a national commercial real estate lender with ... The Information Technology (IT) Manager provides hands-on leadership for the Bank's technology ...

Rockland Trust

Senior IT Audit Specialist

Rockland, MA

$100K - $131K/yr

Rockland Trust is a full-service commercial bank and financial services company committed to ... The Senior IT Audit Specialist will also contribute to the evolution of the Bank's IT audit ...

Rockland Trust

Senior IT Audit Specialist

Rockland, MA · On-site

$100K - $131K/yr

Rockland Trust is a full-service commercial bank and financial services company committed to ... The Senior IT Audit Specialist will also contribute to the evolution of the Bank's IT audit ...

Rockland Trust

Senior IT Audit Specialist

Rockland, MA · On-site

$100K - $131K/yr

Rockland Trust is a full-service commercial bank and financial services company committed to ... The Senior IT Audit Specialist will also contribute to the evolution of the Bank's IT audit ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Overview This position allocates technical resources and associates within the Information Technology ("IT") department of the Bank. Manages an associate team to ensure effective delivery of service ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Overview This position allocates technical resources and associates within the Information Technology ("IT") department of the Bank. Manages an associate team to ensure effective delivery of service ...

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How much do banking information technology jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for banking information technology in the United States is $35.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $43.99 per hour, depending on experience, location, and employer.

What is banking information technology?

A Banking Information Technology job focuses on managing and securing the IT systems that support banking operations. This includes developing and maintaining banking software, ensuring cybersecurity, managing databases, and implementing digital banking solutions. Professionals in this field work to enhance transaction security, improve customer experience, and ensure compliance with financial regulations. They may specialize in areas like cybersecurity, data analytics, or software development to support banking functions efficiently.

What are the key skills and qualifications needed to thrive in banking information technology?

To excel in Banking Information Technology, you need a strong background in computer science or information systems, knowledge of banking industry standards, and experience with core banking software. Familiarity with cybersecurity tools, database management systems, and relevant certifications such as CISSP, CISM, or vendor-specific credentials is highly valued. Strong analytical thinking, problem-solving abilities, and effective communication skills help professionals coordinate with cross-functional teams and address complex technical challenges. These skills ensure the secure, efficient, and innovative operation of banking technology systems critical to financial institutions.

What are some common challenges faced in a banking information technology role?

Professionals in Banking Information Technology often encounter challenges related to maintaining robust cybersecurity, ensuring compliance with evolving regulatory standards, and managing legacy systems while implementing new technologies. They frequently handle time-sensitive projects that require balancing security, system availability, and user experience. Collaboration with banking operations, compliance teams, and external vendors is common to solve technical issues and deliver solutions. Successfully navigating these challenges is key to supporting the financial institution’s digital transformation and ongoing service delivery.

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Banking Information Technology jobs near you
Infographic showing various Banking Information Technology job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $72,914 per year, or $35.1 per hour.

Bank IT Help Desk Specialist

SOUTHWEST BANK

Odessa, TX • On-site

Full-time

Posted 27 days ago

Job description

Job Purpose
The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This role is responsible for troubleshooting hardware, software, and network problems, maintaining accurate support records, and ensuring minimal disruptions to daily banking operations. The technician will work collaboratively with internal teams and external vendors, while also contributing to IT projects, documentation, and user education.
Key Responsibilities
  • Technical Support: Provide frontline IT support for hardware, software, printers, phones, mobile devices, banking systems, and network issues for both local and remote users.
  • Issue Resolution: Troubleshoot and resolve technical problems efficiently; escalate complex issues to higher-tier IT staff or vendors as needed.
  • User Training: Assist users in learning and navigating IT tools; create basic training documents or user-friendly guides.
  • System Maintenance: Perform routine IT maintenance tasks such as software updates, patching, system reboots, and antivirus checks.
  • Hardware & Software Procurement: Assist in acquiring, setting up, and configuring new computers, peripherals, and software for employees.
  • Ticket Management: Log, prioritize, and manage incoming support requests using the designated IT ticketing system; track and follow up on open items.
  • Communication: Translate complex technical information into understandable language for end-users; provide clear and timely updates on issue resolution.
  • Collaboration: Work with internal IT teams and external vendors to coordinate upgrades, troubleshoot shared issues, and implement system enhancements.
  • Documentation: Maintain up-to-date records of IT support tickets, system configurations, processes, and resolutions to build a reliable knowledge base.
  • Special Projects: Participate in IT projects including software rollouts, system migrations, and infrastructure improvements.
  • Other Duties as Assigned: Support departmental or company-wide technology initiatives and tasks as requested.

Education / Qualifications / Experience
  • High School Diploma or equivalent required; Associate degree or certifications in IT-related fields (e.g., CompTIA A+, Network+) preferred.
  • 1-2 years of experience in IT help desk or technical support role preferred.
  • Strong understanding of Microsoft Windows, Office 365, remote support tools, and networking fundamentals.
  • Experience with ticketing systems and basic documentation practices.
  • Banking or financial industry experience a plus.

Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.
  • Occasional travel between bank locations may be required.
  • Must be able to bend, crouch, and crawl when installing or troubleshooting hardware.
  • Manual dexterity to operate tools, computers, and standard office equipment.

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