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Bank Operations Manager Jobs in Indiana (NOW HIRING)

Manage and resolve all customer requests for updates, inquiries or other issues * Provide quality ... Knowledge of appropriate government regulations, bank products and bank operations Skills * Must ...

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Bank Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do bank operations manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for bank operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bank Operations Manager position, and why are they important?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What does a Bank Operations Manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the typical day-to-day responsibilities of a Bank Operations Manager?

A Bank Operations Manager oversees and coordinates daily banking activities such as transaction processing, account management, compliance checks, and staff supervision. You will monitor workflow efficiency, implement policy changes, resolve escalated client issues, and ensure all operations comply with legal and regulatory standards. Collaboration with bank tellers, customer service teams, and department heads is common, as well as preparing various reports for senior management. The work environment is usually fast-paced and team-oriented, offering a mix of administrative and hands-on responsibilities.

What are popular job titles related to Bank Operations Manager jobs in Indiana? For Bank Operations Manager jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Bank Operations Manager jobs? Cities in Indiana with the most Bank Operations Manager job openings:
Infographic showing various Bank Operations Manager job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 42% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $60,383 per year, or $29 per hour.
Specialist, Brokerage Operations, Asset Advisors, Plymouth, IN

Specialist, Brokerage Operations, Asset Advisors, Plymouth, IN

1st Source Bank

Plymouth, IN • On-site

Full-time

Posted 9 days ago


1st Source Bank rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 141 rated banks


Job description

POSITION SUMMARYAssists Brokerage Operations Assistant Manager with relationship managers and officers in completion of in-depth profiling of client's (and prospective clients) individual, family, and business needs and goals, as well as other administrative and customer service support requests within the division/region.
ESSENTIAL REQUIREMENTS
  • Assists Brokerage Operations Manager in the following:
    • maintaining the highest standards of customer service by developing and managing all customer service functions and programs
    • account and transaction problem resolution
    • brokerage trading services, (i.e. policies and procedures, customer files, compliance training)
    • 1st Source Asset Advisor operational functions, including but not limited to office management, problem resolution, sales and referral tracking and reporting, and the on-going analysis of operational procedures
    • coordination of compliance procedures with broker-dealers.
  • Assisting the Investment/Retirement Counselors with the maintenance of proper customer and other required files and customer service support by handling daily calls to resolve problems or inquiries in an efficient and timely manner as requested as needed
  • Managing the compliance audit process for the bank and broker-dealer
  • Providing administrative support for manager or department (i.e., written correspondence, mail distribution, office supply maintenance, etc.)
  • Attends client and team meetings
  • Maintains, acquires, and completes annual continual education on all licenses and designations, as appropriate
  • Regular and predictable attendance is an essential requirement of the position
  • Completes all compliance training related to the position
  • Must understand all applicable laws and regulations that apply to the position and comply with the requirements

NON-ESSENTIAL FUNCTIONSPerforms all other duties as assigned.
EXPERIENCE/SKILLS
  • One (1) or more or more years' experience or equivalent experience in a related field preferred.
  • Knowledge of financial calculators.
  • Proficient in spreadsheet applications. Microsoft Word and Excel essential.
  • Good organization and time management skills to handle multiple tasks in a fast-paced environment.
  • Ability to prioritize.
  • Good written and verbal communication skills.
  • Ability to work with different departments and business entities.

EDUCATIONBachelor's Degree with concentration in Business/Finance/Economics/Sales or Marketing preferred.
TRAVEL REQUIREMENTSAbility to travel to all branch locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENTMS Office PC, fax, phone and standard office equipment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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