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Bank Operations Manager Jobs in Indiana (NOW HIRING)

Nbutexas

Chief Banking Officer

Indianapolis, IN

$325K/yr

We are seeking a strategic and relationship-driven Chief Banking Officer to join a growing and ... management, risk, and regulatory compliance * Experience driving growth, profitability, operational ...

Nbutexas

Chief Banking Officer

Indianapolis, IN · On-site

$292.50 - $357.50/hr

We are seeking a strategic and relationship-driven Chief Banking Officer to join a growing and ... management, risk, and regulatory compliance * Experience driving growth, profitability, operational ...

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All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Indiana

Bank Operations Manager information

See Indiana salary details

$29.5K

$60.4K

$112.8K

How much do bank operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for bank operations manager in Indiana is $60,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bank Operations Manager position, and why are they important?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What does a Bank Operations Manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the typical day-to-day responsibilities of a Bank Operations Manager?

A Bank Operations Manager oversees and coordinates daily banking activities such as transaction processing, account management, compliance checks, and staff supervision. You will monitor workflow efficiency, implement policy changes, resolve escalated client issues, and ensure all operations comply with legal and regulatory standards. Collaboration with bank tellers, customer service teams, and department heads is common, as well as preparing various reports for senior management. The work environment is usually fast-paced and team-oriented, offering a mix of administrative and hands-on responsibilities.

What are the most commonly searched types of Bank Operations jobs in Indiana? The most popular types of Bank Operations jobs in Indiana are:
What are popular job titles related to Bank Operations Manager jobs in Indiana? For Bank Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Bank Operations Manager jobs in Indiana look for? The top searched job categories for Bank Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Bank Operations Manager jobs? Cities in Indiana with the most Bank Operations Manager job openings:
Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $60,383 per year, or $29 per hour.
Digital Banking Center Representative

Digital Banking Center Representative

United Fidelity Bank

Evansville, IN • On-site

Full-time

Re-posted 8 days ago

Job description

It's fun to work at a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
The Digital Banking Center Representative position is a key operational role that manages customer relationships obtained through online account opening; providing friendly and efficient services to UFB Digital Banking customers. The incumbent will be responsible for managing and effectively answering inquiries related to online account opening, reviewing online account applications, monitor account relationships, and resolving problems by researching and troubleshooting issues via telephone, internet, or written correspondence. This position will also support other operational departments, such as the Call Center, in other facets during downtime.
Essential Job Functions include, but are not limited to:
  • Monitor, review and process online account opening applications for consumer and business deposit accounts.
  • Provide exceptional phone service, email, chat and web correspondence to internet customers by responding efficiently and accurately, explaining possible solutions, and ensuring that customers feel supported and valued.
  • Follow up with customers/applicants when necessary.
  • Provide customer assistance/troubleshoot for Retail Online Banking, Mobile Banking, Debit Cards, and other electronic banking areas for Digital Banking Customers.
  • Seize opportunities to forward customers to branch staff when the opportunities to upsell products arise.
  • Monitor transaction exceptions (i.e. NSF), evaluate account activities, and consider risks associated with Internet-established customer relationships.
  • Follow standard operating procedures.
  • Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Skills and Abilities Required to Perform Essential Job Functions:
  • Excellent interpersonal skills - always interacting professionally with callers, associates, executives & senior leaders.
  • Outstanding written and verbal communication abilities.
  • Must demonstrate strong analytical and problem-solving attributes.
  • Advanced organization and time management skills.
  • Proficiency in Microsoft Office Suite of products.
  • Ability to work under high pressure, within short deadlines, while making sound judgement decisions.
  • Possess a high degree of integrity when dealing with sensitive information.
  • Energetic team player.

Education, Experience and Qualifications:
  • High School Graduate or General Education Degree (GED) required.
  • Banking experience preferred.
  • 2-3 years of customer service or bank operations experience required.
  • 2-3 years of call center experience is a plus.

Physical Requirements of Essential Job Functions:
The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
Working Conditions:
  • Typical office working environment.
  • Typical desk job.
  • Extended viewing of computer screens.
  • Donning microphone headsets to manage customer calls.
  • Periodic travel between locations may be required.
  • Typically, 8:00am - 5:00pm CST, Monday - Friday.
  • Must be able to work over-time and Saturdays if needed.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.
United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

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