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Bank Front Desk Jobs (NOW HIRING)

DoubleTree Baton Rouge

Front Desk Agent

Baton Rouge, LA · On-site

$12.25 - $15.50/hr

Our Front Desk Agents are ambassadors of exceptional service, providing warm welcomes, seamless ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

New

Hotel 24 South

Front Desk Agent

Staunton, VA · On-site

$14 - $17.75/hr

We're seeking a Front Desk Clerk who is friendly, professional, and passionate about creating ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

Crestline Hotels and Resorts

Front Desk Agent

Suffolk, VA · On-site

$12.50 - $16/hr

Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out ... Obtain assigned bank and ensure accuracy of contracted monies. * Keep bank secure at all times.

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How much do bank front desk jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for bank front desk in the United States is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is the easiest bank job to get?

The easiest bank job to get is often a bank teller position, which typically requires a high school diploma or equivalent and basic math and customer service skills. These roles usually have minimal experience requirements and may offer on-the-job training, making them accessible entry points into banking careers.

What is the difference between Bank Front Desk vs Bank Teller?

AspectBank Front DeskBank Teller
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentReception area, customer service deskCounter, cash drawer, transaction area
Employer & Industry UsageBank branches, financial institutionsBank branches, retail banking
Common Search & ComparisonCustomer service, front desk rolesCash transactions, account inquiries

The Bank Front Desk and Bank Teller roles both serve customers in banking environments, but the Bank Front Desk typically handles greeting clients, providing information, and directing inquiries, while the Bank Teller focuses on processing transactions like deposits, withdrawals, and account management. Both positions require strong customer service skills and are essential for smooth branch operations.

How much does a bank receptionist earn?

A bank front desk receptionist typically earns between $25,000 and $35,000 annually, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced receptionists or those in larger banks can earn higher wages. Skills in customer service and familiarity with banking software can influence salary levels.

How much do front desk bankers make?

Front desk bankers, often called bank tellers or customer service representatives, typically earn an average annual salary between $25,000 and $35,000. Salaries can vary based on experience, location, and the size of the bank, with some earning additional benefits such as health insurance and retirement plans.

What does a receptionist do at a bank?

A bank front desk receptionist greets customers, directs them to the appropriate services, and handles basic inquiries. They also manage phone calls, schedule appointments, and perform administrative tasks using computer systems and cash handling procedures.

What are Bank Front Desk employees?

Bank Front Desk employees, often known as bank tellers or customer service representatives, are the first point of contact for customers at a bank. They assist with a variety of transactions such as deposits, withdrawals, account inquiries, and payments. These employees also provide information about banking products and services, help resolve customer issues, and ensure that daily banking operations run smoothly. Their role is crucial for maintaining customer satisfaction and the efficient functioning of the bank branch.

What are the key skills and qualifications needed to thrive as a Bank Front Desk employee, and why are they important?

To thrive as a Bank Front Desk employee, you need strong customer service skills, basic financial knowledge, and typically at least a high school diploma. Familiarity with banking software, cash handling systems, and office equipment is essential. Excellent communication, attention to detail, and a professional demeanor help build trust and resolve customer issues efficiently. These skills ensure smooth daily operations, accurate transactions, and a positive client experience in a front-facing banking environment.

What are some common challenges faced by Bank Front Desk staff, and how can they be managed effectively?

Bank Front Desk staff often encounter challenges such as handling a high volume of customers during peak hours, managing customer complaints, and ensuring accuracy in daily transactions. To manage these effectively, strong organizational skills, clear communication, and attention to detail are essential. Staff are encouraged to stay patient, follow established protocols, and collaborate closely with colleagues and supervisors to resolve issues promptly. Regular training and support from the team can further help front desk employees maintain a positive customer experience even under pressure.
More about Bank Front Desk jobs
What cities are hiring for Bank Front Desk jobs? Cities with the most Bank Front Desk job openings:
What states have the most Bank Front Desk jobs? States with the most job openings for Bank Front Desk jobs include:
What job categories do people searching Bank Front Desk jobs look for? The top searched job categories for Bank Front Desk jobs are:
Bank Front Desk jobs near you
Infographic showing various Bank Front Desk job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $31,706 per year, or $15.2 per hour.
Front Desk Agent

Front Desk Agent

Crestline Hotels and Resorts

Lexington, KY

$12 - $15.25/hr

Other

Posted 26 days ago

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

10th of 108 rated hotels

Job description

Are you passionate about creating unforgettable guest experiences?

If so, we have a a position for you as our Front Desk Agent at Residence Inn Lexington South/Hamburg Place.

In this role, you will be the first point of contact for our guests, setting the tone for their stay with warmth, professionalism, and efficiency.


Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.


Potential Career Paths:

Front Desk Supervisor - Front Desk Manager - Front Office Manager - Operations Manager-Assistant General Manager - General Manager -Area Vice President of Operations

Key Duties & Responsibilities:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and Experience:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.


Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

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