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Bank Collection Manager Jobs in Iowa (NOW HIRING)

Hills Bank

Commercial Banker

Coralville, IA · On-site

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banker

Cedar Rapids, IA · On-site

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banker

Cedar Rapids, IA

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banker

Cedar Rapids, IA · On-site

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banking Officer

Coralville, IA · On-site

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banking Officer

Coralville, IA

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Hills Bank

Commercial Banking Officer

Coralville, IA · On-site

Loan Origination and Portfolio Management: * Originate loans within bank policy to attain growth ... Participate in the collection procedures and processes of the loan officers to assure the timely ...

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

... bank. * Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.

Nicolet National Bank

Commercial Banker

Burlington, IA · On-site

... bank. * Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.

Nicolet National Bank

Commercial Banker

Burlington, IA · On-site

... bank. * Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

... bank. * Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.

Nicolet National Bank

Commercial Banker

Muscatine, IA · On-site

... bank. * Manage an on-going portfolio including but not limited to past dues, collateral exceptions, renewals, review and account management of overdrafts and collection activities, if necessary.

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Showing results 1-20

All JobsBank Collection JobsBank Collection Manager JobsBank Collection Manager Jobs in Iowa

Bank Collection Manager information

See Iowa salary details

$29.1K

$55.2K

$102.4K

How much do bank collection manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for bank collection manager in Iowa is $55,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a Bank Collection Manager do?

A Bank Collection Manager is responsible for overseeing the process of recovering overdue payments on loans and credit accounts for a bank. They manage a team of collection agents, set strategies to maximize recovery, and ensure compliance with regulations and company policies. Their role includes negotiating with delinquent account holders, analyzing collection data, and implementing best practices to reduce non-performing assets. Effective communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Bank Collection Manager, and why are they important?

To thrive as a Bank Collection Manager, you need expertise in credit risk assessment, debt recovery strategies, and a background in finance or banking, often supported by a bachelor’s degree. Familiarity with loan management software, CRM systems, and regulatory compliance tools is typically required. Strong negotiation, leadership, and problem-solving skills help manage teams and interact effectively with clients. These abilities are vital to maximize debt recovery, maintain regulatory compliance, and uphold customer relationships within a financial institution.

What is the difference between Bank Collection Manager vs Credit Analyst?

AspectBank Collection ManagerCredit Analyst
Primary RoleOversees collection processes for overdue accounts, manages collection teams, and minimizes bad debtAssesses creditworthiness of potential and existing clients to determine lending risk
Required CredentialsTypically requires banking or finance certifications, experience in collectionsOften requires finance, accounting, or economics degrees, and credit certifications
Work EnvironmentBanking institutions, collections departments, often in office settingsFinancial institutions, credit departments, analytical settings
Employer & Industry UsageCommonly employed by banks, financial institutions, lending companiesUsed by banks, credit agencies, and lending firms for risk assessment

The main difference is that a Bank Collection Manager focuses on recovering overdue debts and managing collections, while a Credit Analyst evaluates credit risk to support lending decisions. Both roles require financial knowledge and certifications but serve different functions within banking operations.

What are the main challenges a Bank Collection Manager faces when managing a collection team?

A Bank Collection Manager often deals with the challenge of balancing effective debt recovery with maintaining positive customer relationships. They must ensure their team adheres to regulatory guidelines and ethical practices, while also meeting recovery targets. Motivating team members in a high-pressure environment and handling complex negotiations with delinquent clients are also common hurdles. Additionally, adapting strategies based on changing economic conditions and customer profiles is key to success in this role.
What are popular job titles related to Bank Collection Manager jobs in Iowa? For Bank Collection Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Bank Collection Manager jobs in Iowa look for? The top searched job categories for Bank Collection Manager jobs in Iowa are:
What cities in Iowa are hiring for Bank Collection Manager jobs? Cities in Iowa with the most Bank Collection Manager job openings:
Bank Collection Manager jobs near you
Infographic showing various Bank Collection Manager job openings in Iowa as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 92% Physical, 5% Hybrid, and 3% Remote job distribution, with an average salary of $55,155 per year, or $26.5 per hour.
Manager, Collections

Manager, Collections

Bank of Montreal

Cedar Rapids, IA • On-site

Full-time

Medical, Life, Retirement

Posted 14 days ago

Job description

Application Deadline:
07/30/2026
Address:
3925 Fountains Blvd NE
Job Family Group:
Customer Shared Services
Please note this role is in Office, 4 days a week
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and credit collection disputes.
  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Delivers exceptional customer service that builds trust through expertise, responsive service and support.
  • Sends out client communications, transaction processes, and interfaces with operations partners to ensure customer needs are met.
  • Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
  • Develops and maintains long-term, profitable relationships and expands share of wallet.
  • Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times of the status/result of the present and future payments.
  • Handles incoming calls in an informed, professional, and efficient manner.
  • Addresses the most complex escalated customer requests and transactions.
  • Probes to understand customer needs and provides advice related to payments and overall collections strategies in the best interests of the customer.
  • Integrates marketing promotions and programs into customer conversations as appropriate.
  • Executes established loss mitigation processes/procedures for the resolution of non-performing and high risk accounts.
  • Sends out client communications, transaction processes, and interfaces with operations partners to ensure customer needs are met.
  • Provides advice and guidance to assigned business/group on implementation of solutions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Develops action plans and solutions to maximize recovery and safeguard the Bank's interests.
  • Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals.
  • Utilizes strong negotiation skills and interpersonal skills, while adhering to all applicable guidelines, requirements and regulations.
  • Reviews accounts and analyzes data and information to determine the probability of collection; provide insights and recommendations.
  • Gathers and formats data into regular and ad-hoc reports, and dashboards.
  • Completes report audits and spot checks as required.
  • Develops and executes short term tactics/plans to drive specific behaviours, activities, and results.
  • Manages all transactions related to customer calls or refers to appropriate internal business groups.
  • Escalates complex or unresolved customer situations to managers as required.
  • Completes required documentation to ensure customer's requests are accurately processed.
  • Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
  • Leads/participates in the design, implementation and management of core business/group processes.
  • Supports the development and promotion of a business/group program.
  • Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
  • Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses.
  • Delivers exceptional customer service that builds trust through expertise, responsive service and support.
  • Follows documented policies and procedures to execute transactions, activities and processes.
  • Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed.
  • Maintains current knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner.
  • Maintains the confidentiality of customer and Bank information.
  • Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.
  • Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently on a range of complex tasks, which may include unique situations.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
    Qualifications:
  • Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.
  • Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - In-depth.
  • Knowledge of BMO products and services - In-depth.
  • Knowledge of competitive marketplace and trends in product offerings.
  • Technical proficiency gained through education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

Salary:
$51,800.00 - $95,900.00
Pay Type:
Salaried
The above represents BMO Financial Group's pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.
BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
To find out more visit us at http://jobs.bmo.com/us/en
BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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About BMO

Sourced by ZipRecruiter

BMO, or Bank of Montreal, is one of the biggest multinational banking and financial services corporations in North America. Developed in 1817, BMO's American headquarters are located ideally in Chicago, Illinois while its main world headquarters are situated in Montreal. The bank operates in a multitude of sectors including personal and commercial banking, wealth management and investment banking products and solutions. Over the years, BMO has been recognized for its commitment to doing what's right for its customers, employees, and society.

Industry

Banking and credit intermediation

Company size

5,001 - 10,000 Employees

Headquarters location

Chicago, IL, US

Social media

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