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Bank Call Center Jobs in Riverside, CA (NOW HIRING)

IEC CORP GROUP

Campus Coordinator (62749)

Santa Ana, CA · On-site

$20 - $25/hr

... call center. * Give campus tours to prospective students when needed. * Take cash payments from students and adjust UGA loans accordingly. * Daily payment batching and bank deposits * Directly ...

Nine Stars Group USA

Be Seen First

Accounting Manager

Ontario, CA · On-site

$70K - $100K/yr

Oversee all accounting operations including AR, AP, GL, bank reconciliations, and payroll ... call center environments. · Must have experience with NetSuite. QuickBooks and Sage experience ...

UHS

Monitor Tech

Corona, CA · On-site

$21 - $31.43/hr

... call lights, entering orders, maintaining accurate floor census. The tradition of caring that ... Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity ...

UHS

Monitor Tech

Corona, CA

... call lights, entering orders, maintaining accurate floor census. The tradition of caring that ... Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity ...

UHS

Monitor Tech

Corona, CA · On-site

... call lights, entering orders, maintaining accurate floor census. The tradition of caring that ... Corona Community Hospital merged with Circle City Medical Center in 1992 and the resulting entity ...

City of Chino

Public Safety Dispatcher II

Chino, CA

$70K - $85K/yr

The center is a new state of the art facility which offers standing and sitting workstations with ... number; call public and private agencies, such as allied law enforcement, hospitals, towing ...

City of Chino, CA

Public Safety Dispatcher II

Chino, CA · On-site

$70K - $85K/yr

The center is a new state of the art facility which offers standing and sitting workstations with ... number; call public and private agencies, such as allied law enforcement, hospitals, towing ...

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All JobsBank Call Center JobsBank Call Center Jobs in Riverside, CA

Bank Call Center information

See Riverside, CA salary details

$11

$18

$26

How much do bank call center jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for bank call center in Riverside, CA is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What do bank call centers do?

A bank call center employs representatives who handle customer inquiries, provide account information, assist with transactions, and resolve issues related to banking services. They often use customer relationship management (CRM) software and require good communication skills to serve clients efficiently.

What is the difference between Bank Call Center vs Bank Customer Service Representative?

AspectBank Call CenterBank Customer Service Representative
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma; banking certifications optional
Work EnvironmentCall center setting, primarily phone-basedBranch or office, in-person and phone interactions
Employer & Industry UsageBanking institutions, call centersBank branches, customer service departments
Common Search & ComparisonYesYes

The main difference is that Bank Call Center roles focus on handling customer inquiries via phone in a call center environment, while Bank Customer Service Representatives often work directly in branches or offices, providing in-person and phone support. Both roles require similar credentials but differ mainly in work setting and daily tasks.

What job makes $10,000 a month without a degree?

In a bank call center, high-level roles such as senior customer service managers or specialized financial advisors can earn around $10,000 per month, especially with extensive experience and performance bonuses. These positions often require strong communication skills, industry knowledge, and sometimes certifications, but may not always require a formal degree.

What Are the Qualifications to Get a Bank Call Center Job?

The qualifications that you need to start a career in a bank call center include excellent customer service skills, knowledge of bank products and procedures, and a high school diploma or GED certificate. Employers may prefer applicants with a finance-related degree or applicants who have completed finance courses in college. Other requirements may depend on the responsibilities of your job. A call center supervisor may need management experience or a degree in business administration or management. Employers may also require new call center workers to undergo customer service training before they work independently.

What are some common challenges faced by employees in a bank call center, and how are they typically addressed?

Employees in a bank call center often encounter high call volumes, dealing with a diverse range of customer inquiries and sometimes handling frustrated or upset callers. To address these challenges, most centers provide thorough training on communication, conflict resolution, and the bank's products and services. Regular team meetings and support from supervisors help staff stay updated on procedures and provide a forum to share best practices. Additionally, many banks offer wellness programs and encourage taking scheduled breaks to help manage stress and maintain a positive work-life balance.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and they may involve overseeing multiple teams or departments.

Does PNC bank offer remote positions?

Bank call center positions at PNC Bank are often available as remote roles, especially for customer service representatives. These positions typically require strong communication skills and familiarity with banking products, and may involve working from home full-time or part-time depending on the company's current staffing needs.

What are the key skills and qualifications needed to thrive as a Bank Call Center Representative, and why are they important?

To thrive as a Bank Call Center Representative, you need strong customer service skills, basic financial knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and secure data handling protocols is important. Excellent communication, patience, and problem-solving abilities set top performers apart in handling diverse customer needs. These skills ensure representatives can efficiently resolve customer inquiries, protect sensitive information, and maintain high satisfaction in a fast-paced environment.

What are bank call center jobs?

Bank call center jobs involve assisting customers over the phone with their banking needs, such as answering account inquiries, resolving issues, processing transactions, and providing information about products and services. Employees in these roles are typically responsible for delivering excellent customer service, handling complaints, and ensuring customer satisfaction. They may also help with fraud prevention and guide customers through digital banking tools. Strong communication skills, problem-solving abilities, and knowledge of banking policies are important for success in this job.
More about Bank Call Center jobs
What are popular job titles related to Bank Call Center jobs in Riverside, CA? For Bank Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Bank Call Center jobs in Riverside, CA look for? The top searched job categories for Bank Call Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Bank Call Center jobs? Cities near Riverside, CA with the most Bank Call Center job openings:
Bank Call Center jobs near you

Campus Coordinator (62749)

IEC CORP GROUP

Santa Ana, CA • On-site

$20 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Job description

US College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.
We are currently seeking an Campus Coordinator to join our team at our Victorville Campus. In this position will be responsible for managing on-campus responsibilities included but not limited to; monitoring UGA loan payments, taking student cash payments, bank deposits, daily batching, NHA scheduling, tracking and proctoring; CPT state licensing, answering phones, ordering supplies, books and scrubs.
Essential Duties and Responsibilities
  • Complies with all Federal, State, accreditation and institutional policies and procedures.
  • Monitoring UGA loan payments to ensure students are current with their payments.
  • Work with collection team to clear alert notices for past due amounts.
  • Prevent students from moving forward with program until account is current.
  • Audit Admissions files for loan accuracy.
  • Assist Admissions Representatives with completion of student files, gathering and uploading documents to campus CRM.
  • Cross trained in Admissions to handle transfer calls from call center.
  • Give campus tours to prospective students when needed.
  • Take cash payments from students and adjust UGA loans accordingly.
  • Daily payment batching and bank deposits
  • Directly responsible for the ordering and inventory fulfillment of all campus book, uniform and supply orders.
  • Ordering marketing material for campus
  • Act as front desk person, answering incoming calls and handling walk-ins.
  • Monitor and track NHA by ensuring that each student meets the following criteria BEFORE the test can be taken:
    • Utilized the maximum study materials and practice tests on the NHA website
    • Academic file is complete
    • Has 50 draws completed (or very close to it)
    • Is current on their UGA payment
    • Completed externship
  • Proctor NHA exams every Friday and one Saturday of the month.
  • Enter NHA results into Transcript.
  • Upload NHA certificates to Transcripts for each student.
  • Place copies of NHA certs in binder campus binder.
  • Track fails and no-shows, ensuring each student that completes extern takes and passes the NHA test.
  • Upload all academic, externship and NHA documents to Transcripts and request completion certificate.
  • Monitor and track CPT licensing by ensuring that each student meets the following criteria BEFORE the licensing is requested/submitted to the state:
    • Completed externship
    • Academic file complete
    • Completion certificate signed by CPT director
    • Student is current on their UGA payment
  • Monitor and respond to state issued licensing deficiencies and update licensing results in Transcripts.
  • Order state CPT license for each eligible student within one to two weeks of completion.

  • High school diploma or equivalent required
  • One to three years related experience, or equivalent combination of education and experience.
  • Ability to effectively manage multiple priorities.
  • Commitment to quality.
  • Able to meet KPIs as assigned
  • Ability to define problems; collect data; establish facts; and generate alternative solutions.
  • Ability to effectively present information and respond to questions from top management, colleagues and students.
  • Strong interpersonal and communication skills.
  • Strong Excel Skills
  • English will be the primary language used; bilingual abilities useful, but not required.

We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.
If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

Apply