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Back Office Manager Jobs in Springfield, MA (NOW HIRING)

Aspen Dental

Dental Office Manager

Hadley, MA

$58K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Aspen Dental

Dental Office Manager

Hadley, MA

$58K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Aspen Dental

Dental Office Manager

Hadley, MA · On-site

$58K - $65K/yr

When you join our team as a Dental Office Manager , which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients ...

Two Maids

Office Sales Manager

Hartford, CT · On-site

$400 - $500/wk

Two Maids - West Hartford is looking for a Part Time Office Sales Manager! Retail experience is a ... We build strong relationships and give back to our communities. Everything we do, from cleaning ...

Biotron Limited

front desk receptionist

Westfield, MA · On-site

$15.75 - $20/hr

This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other ...

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All JobsBack Office JobsBack Office Manager JobsBack Office Manager Jobs in Springfield, MA

Back Office Manager information

See Springfield, MA salary details

$25.5K

$51.4K

$77.4K

How much do back office manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for back office manager in Springfield, MA is $51,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $58,900.00 per year, depending on experience, location, and employer.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as Chief Executive Officer, Chief Financial Officer, and Vice President, as well as specialized managerial positions in industries like technology, finance, and healthcare. These roles typically require extensive experience, leadership skills, and often advanced certifications or degrees. Salaries for these positions can exceed six figures annually, depending on the industry and company size.

What are some common challenges faced by Back Office Managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

What are the key skills and qualifications needed to thrive as a Back Office Manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

Is back office a good career path?

A career as a Back Office Manager involves overseeing administrative and support functions such as finance, HR, and compliance within an organization. It offers opportunities for advancement, requires strong organizational and leadership skills, and often involves working with management software and processes. The role can provide stable employment and growth potential in various industries.

What is a Back Office Manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

What is the highest paid administrative job?

The highest paid administrative jobs are often executive-level roles such as Chief Administrative Officer or Chief Operating Officer, which require extensive experience, leadership skills, and advanced education. These positions typically offer six-figure salaries and may include additional benefits and bonuses.

What does a back office manager do?

A back office manager oversees administrative and support functions that do not directly involve customer interaction, such as processing transactions, managing records, and coordinating between departments. They ensure smooth operations, maintain compliance, and often use software tools like ERP systems to streamline workflows.
What are the most commonly searched types of Back Office jobs in Springfield, MA? The most popular types of Back Office jobs in Springfield, MA are:
What are popular job titles related to Back Office Manager jobs in Springfield, MA? For Back Office Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Back Office Manager jobs in Springfield, MA look for? The top searched job categories for Back Office Manager jobs in Springfield, MA are:
Back Office Manager jobs near you
Infographic showing various Back Office Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,432 per year, or $24.7 per hour.
Apply here to join Affinity's Office Manager Talent Community!

Apply here to join Affinity's Office Manager Talent Community!

Affinity Dental Management

Holyoke, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Dental Office Managers


If you’re the kind of leader who can run the day, build the team, and elevate the patient experience - let’s talk.

Affinity Dental Management is a dentist-run organization supporting 45 high-performing practices across NY, MA, CT, and VT. We provide the operational and administrative backbone so practices can stay focused on what matters most: great dentistry, happy patients, and a team that performs at a high level.

This is a pipeline post, so even if you don’t see an Office Manager opening in your area today, apply anyway. When the right opportunity pops up, you’ll be on our short list.

Why this might be your next step

  • Competitive salary + monthly bonus
  • Full-time benefits (30+ hours): medical, vision, dental, 401(k), life insurance, disability
  • Benefits available after 30 days
  • 3 weeks PTO + 8 paid holidays
  • Real growth opportunities across a strong multi-practice network
  • A leadership seat where you can make a measurable impact - not just “keep the lights on”

The kind of leader who thrives here

  • You’re equal parts coach + problem-solver + operator.
  • You can see what’s coming before it hits - staffing gaps, schedule bottlenecks, patient issues - and you handle it with clarity and calm.
  • You build accountability without killing morale, and you know how to turn a busy practice into a smooth-running machine.

What you’ll actually be owning

  • Leading the team: hiring, onboarding, training, development, performance
  • Partnering with HR on staffing, engagement, and compliance
  • Keeping the practice flowing: patient flow, staff allocation, daily priorities
  • Supporting front + back office operations and resolving issues quickly
  • Managing risk, communication rhythms, and operational consistency
  • Understanding the numbers: cost control, reporting, basic financial analysis
  • Overseeing billing/collections, facilities needs, and office systems/IT coordination
  • Protecting the patient experience and elevating service quality (plus community presence)

What we’re hoping you bring

  • Bachelor’s degree in a related field or equivalent experience
  • 2+ years in a dental or medical office environment
  • 3–5 years leadership/management experience (preferred)
  • Familiarity with insurance plans + billing codes (preferred)
  • Dental software exposure (e.g., Dentrix / Denticon) (preferred)
  • Strong communication, high standards, and the ability to lead through pace and change

No role posted near you yet? Apply anyway. This is a pipeline posting and we’ll reach out when a match opens.


Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.


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