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Back Office Manager Jobs in Springfield, MA (NOW HIRING)

42 North Dental

Office Manager

Enfield, CT · On-site

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 North Dental

Office Manager

Enfield, CT · On-site

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 NORTH DENTAL LLC

Office Manager

Enfield, CT · On-site

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 North Dental

Dental Office Manager

East Hartford, CT · On-site

$25 - $33/hr

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 North Dental

Dental Office Manager

Enfield, CT · On-site

$25.75 - $34/hr

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 North Dental

Dental Office Manager

East Hartford, CT · On-site

$28 - $33/hr

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 North Dental

Dental Office Manager

Enfield, CT · On-site

$25 - $33/hr

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

42 NORTH DENTAL LLC

Dental Office Manager

Enfield, CT · On-site

$25 - $33/hr

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the ... your back and trusts your expertise. If you want to make a meaningful impact on patients' lives ...

Biotron Limited

front desk receptionist

Westfield, MA · On-site

$15.75 - $20/hr

This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other ...

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All JobsBack Office JobsBack Office Manager JobsBack Office Manager Jobs in Springfield, MA

Back Office Manager information

See Springfield, MA salary details

$25.5K

$51.4K

$77.4K

How much do back office manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for back office manager in Springfield, MA is $51,432.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $58,900.00 per year, depending on experience, location, and employer.

What is a back office manager?

A Back Office Manager is responsible for overseeing the administrative and support functions of a company, such as data management, accounting, compliance, and human resources. They ensure that the back-end operations run smoothly to support the front office and overall business activities. Back Office Managers supervise staff, implement efficient processes, and maintain accurate records to help the organization function effectively. Their work is crucial for ensuring that business operations are compliant, organized, and efficient.

What are the key skills and qualifications needed to thrive as a back office manager, and why are they important?

To thrive as a Back Office Manager, you generally need strong organizational abilities, analytical skills, and experience in administration or finance, often supported by a relevant degree. Familiarity with ERP systems, database management, and proficiency in Microsoft Office Suite are typically required, and certifications in operations or project management can be advantageous. Excellent communication, leadership, and problem-solving skills help a Back Office Manager coordinate teams and drive process improvements. These skills ensure efficient operations, support for front-office staff, and the overall effectiveness of business processes.

What are some common challenges faced by back office managers, and how can they be addressed?

Back Office Managers often face challenges such as coordinating between multiple departments, ensuring compliance with company procedures, and managing high volumes of administrative tasks. Effective communication and strong organizational skills are crucial to overcoming these obstacles. Implementing clear processes, leveraging technology for workflow automation, and regularly training staff can help streamline operations and reduce errors. Building strong relationships with front office teams also ensures smoother collaboration and better overall efficiency.

What is the difference between Back Office Manager vs Customer Service Manager?

AspectBack Office ManagerCustomer Service Manager
Primary FocusOverseeing administrative, operational, and support functions behind the scenesManaging customer interactions, support teams, and client satisfaction
Required SkillsAdministrative skills, process management, organizational skillsCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, internal departmentsCustomer-facing, call centers, support centers
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Back Office Manager primarily handles internal operations and administrative tasks, ensuring smooth backend processes. In contrast, the Customer Service Manager focuses on managing customer interactions and satisfaction. Both roles require strong organizational and communication skills but serve different functions within a company.

Is back office work a good career?

Back office management is a stable career that involves overseeing administrative, operational, and support functions within an organization. It often requires strong organizational, communication, and leadership skills, and can offer opportunities for advancement and specialization. The role typically involves working in office environments with standard hours and may require familiarity with software tools like ERP or CRM systems.

What are the most commonly searched types of Back Office jobs in Springfield, MA?

The most popular types of Back Office jobs in Springfield, MA are:

What are popular job titles related to Back Office Manager jobs in Springfield, MA?

For Back Office Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Back Office Manager jobs in Springfield, MA look for?

The top searched job categories for Back Office Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Back Office Manager jobs?

Cities near Springfield, MA with the most Back Office Manager job openings:

Back Office Manager jobs near you
Infographic showing various Back Office Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,432 per year, or $24.7 per hour.

Office Manager

42 North Dental

Enfield, CT • On-site

Full-time

Posted 17 days ago

42 North Dental rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Why You'll Love this Office/Practice Manager Job!

The Office/Practice Manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations.  As a practice manager, you are responsible and accountable for the results of and the day-to-day operations of the Four Town Dental office. 

Responsibilities:
  • Primary contact and resource for doctors in the practice
  • Review and maintain schedules for productivity
  • Treatment planning and coordinating to promote high case acceptance
  • Provide workflow direction for auxiliary staff
  • Human Resources, including hiring, training, performance management, and dismissal
  • Accounts receivable, including patient pay and insurance
  • Reporting, interpreting, and responding to practice metrics to improve office performance
  • Interact with home office to communicate office needs and successes
  • Perform other related job duties as assigned
Skills & Qualifications:
  • Minimum two years of experience managing a dental practice
  • Exceptional communication and customer service skills
  • Superior interpersonal skills
  • Thrives in a team-based environment
  • Displays a high degree of professionalism
  • Dedicated to being a true leader in the office

When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients' lives, apply today! 

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