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Bdc Jobs (NOW HIRING)

Description Service BDC The Business Development Center (BDC) Supervisor is a technically savvy individual who understands computers, the internet, and other technologies and who can communicate in a ...

BDC Agent

Dallas, TX · On-site

$13.75 - $18.25/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership ...

BDC Representative

Forest Park, IL · On-site

$14.75 - $19.50/hr

A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...

BDC MANAGER

Warner Robins, GA · On-site

$75K - $150K/yr

BDC Manager - Proven Leader Only This role is not for beginners, "almost ready" candidates, or managers who need constant supervision. Hughes Honda is seeking a BDC Manager who has already run a high ...

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership ...

What You Will Do The BDC Support Supervisor is the subject matter expert and is directly responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center. The ...

Business Development Center (BDC) Manager - Automotive We offer great pay and excellent benefits for experienced BDC managers! If you are a natural communicator and a born leader, our dealership ...

Have at least a few years of BDC/Internet Sales Manager experience * Answer incoming sales calls and set appointments consistent with company guidelines. * Answer incoming internet sales leads in a ...

BDC Representative

Forest Park, IL

$14.75 - $19.50/hr

A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...

BDC Manager

Shorewood, IL · On-site

$70K - $110K/yr

As our BDC Manager, you'll be the guiding force behind our lead generation and customer engagement efforts. Youll have the exciting opportunity to shape our BDC's success, mentor a fantastic team ...

BDC Representative

Valparaiso, IN · On-site

$13.25 - $17.50/hr

A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...

BDC Representative

Valparaiso, IN

$13.25 - $17.50/hr

A BDC rep is a natural on the phone, they are professional and knowledgeable about the cars we sell and the services we provide. They do not sell the actual vehicle; they are selling an appointment ...

BDC Agent

Dallas, TX

$14.75 - $19.75/hr

Our BDC candidates must have the following qualifications: Successful background in customer service Outstanding communication skills Strong customer service focus High ethical standards Business ...

Showing results 21-40

BDC information

See salary details

$19K

$69.2K

$115.5K

How much do bdc jobs pay per year?

As of Aug 9, 2026, the average yearly pay for bdc in the United States is $69,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a BDC?

BDCs, or Business Development Centers, are specialized departments within companies—often automotive dealerships—that handle inbound and outbound customer communications. Their main role is to manage leads, schedule appointments, and follow up with customers to improve sales and service efficiency. BDC teams use phone calls, emails, and sometimes live chat to nurture customer relationships and ensure a smooth sales process. Effective BDCs are crucial for maximizing dealership profitability and customer satisfaction.

What are some common challenges faced by a BDC, and how can they be overcome?

A BDC Representative often faces challenges such as managing a high volume of inbound and outbound customer inquiries, meeting sales or appointment-setting targets, and maintaining accurate records in CRM systems. Success in this role requires strong organizational skills, persistence, and the ability to communicate effectively with both customers and dealership staff. Overcoming these challenges involves utilizing time management strategies, staying up-to-date with product knowledge, and regularly collaborating with sales and service teams to ensure smooth customer transitions.

What are the key skills and qualifications needed to thrive as a BDC?

To thrive as a Business Development Coordinator, you need strong sales acumen, organizational skills, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, lead generation tools, and proficiency in Microsoft Office are typically required. Outstanding communication, relationship-building, and problem-solving abilities set top candidates apart. These skills are crucial for effectively driving business growth, managing client relationships, and ensuring seamless sales operations.

What is the difference between Bdc vs Customer Service Representative?

AspectBdcCustomer Service Representative
Required CredentialsHigh school diploma, some roles may require sales or automotive certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentDealerships, automotive sales centers, call centersRetail stores, call centers, service centers
Employer & Industry UsagePrimarily automotive dealerships and sales industriesVarious industries including retail, telecom, banking
Common Search & Comparison IntentUnderstanding sales and lead management roles in automotive salesCustomer interaction and support roles across industries

While both Bdc and Customer Service Representative roles involve customer interaction, Bdc positions focus on lead generation and sales support within automotive dealerships, often requiring knowledge of automotive products. Customer Service Representatives handle general customer inquiries across various industries, emphasizing support and problem-solving skills. The roles overlap in communication skills but differ in industry focus and job responsibilities.

More about BDC jobs
What cities are hiring for Bdc jobs? Cities with the most Bdc job openings:
What are the most commonly searched types of Bdc jobs? The most popular types of Bdc jobs are:
What states have the most Bdc jobs? States with the most job openings for Bdc jobs include:
Infographic showing various Bdc job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $69,194 per year, or $33.3 per hour.

Full-time

Re-posted 22 days ago


Job description

Description

Service BDC Job Description:

The Business Development Center (BDC) Supervisor is a technically savvy individual who understands computers, the internet, and other technologies and who can communicate in a clear efficient way. This position is responsible for ensuring the BDC productivity measures for driving traffic to the service department is efficient and productive. As a BDC Supervisor you will set appointments for our customers, make inbound and outbound calls, update customer information, and follow up on customer visits to ensure customer satisfaction in support of the company's sales and service department goals.

Requirements

Service BDC Job Responsibilities:

  • Oversee the day-to-day operations of the BDC department
  • Develop and implement strategies to maximize appointment setting opportunities
  • Monitor and analyze key performance indicators (KPIs) to evaluate departmental performance and identify areas for improvement
  • Utilize various channels, including phone calls, emails, chat, and online platforms, to build strong customer relationships
  • Monitor and manage lead database systems to ensure accurate and up-to-date information
  • Foster a collaborative and positive work environment, promoting teamwork, open communication, and professional growth
  • Provide actionable insights and recommendations based on data analysis to enhance BDC performance and efficiency
  • Ensures protection of customer information by continually following Information Security procedures
  • Addresses customer concerns and issues or escalates them as needed
  • Coordinates questions and issues with the appropriate department personnel
  • Performs other duties as assigned