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Avaya Telecom Engineer Jobs (NOW HIRING)

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

... telecom engineers in integration activities involving telephony or call center • Assist in the ... Avaya Communication Manager, and other enterprise call center technologies Preferred Education ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Experienced in telecom circuit provisioning, resolving issues, and executing port and jumper moves ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...

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Avaya Telecom Engineer information

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How much do avaya telecom engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for avaya telecom engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Avaya Telecom Engineer?

To thrive as an Avaya Telecom Engineer, you need a strong understanding of telecommunications systems, VoIP technologies, and in-depth knowledge of Avaya products, typically supported by a degree in information technology or a related field. Familiarity with tools such as Avaya Aura, Communication Manager, Session Manager, and relevant Avaya certifications (e.g., ACIS, ACSS) is often required. Excellent troubleshooting, communication, and project management skills help engineers collaborate effectively and resolve complex issues. These capabilities ensure the reliability, scalability, and efficiency of enterprise communication infrastructures.

What are some common challenges Avaya Telecom Engineers face when managing large-scale enterprise phone systems?

One common challenge for Avaya Telecom Engineers is ensuring seamless integration of Avaya systems with existing IT infrastructure, especially in large or multi-site enterprises. Keeping up with frequent software updates and patches while minimizing downtime requires strong planning and coordination skills. Additionally, troubleshooting issues across voice, data, and network layers often involves collaborating closely with network administrators and end-users to quickly isolate and resolve problems. Proactive monitoring and clear communication are key to maintaining high system availability.

What is the difference between Avaya Telecom Engineer vs Cisco Voice Engineer?

AspectAvaya Telecom EngineerCisco Voice Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Voice, CCNP Collaboration
Work EnvironmentTelecom service providers, enterprise communication systemsNetwork infrastructure, enterprise and data centers
Industry UsagePrimarily in organizations using Avaya communication solutionsOrganizations using Cisco collaboration and voice solutions

Both roles focus on voice communication systems but differ in the technology platforms they specialize in. An Avaya Telecom Engineer works primarily with Avaya systems, while a Cisco Voice Engineer specializes in Cisco collaboration solutions. The choice depends on the company's existing infrastructure and preferred vendor technology.

What is an Avaya Telecom Engineer?

Avaya Telecom Engineers are IT professionals who specialize in designing, implementing, and maintaining telecommunication systems using Avaya technologies. They work with hardware and software solutions to manage voice, video, messaging, and contact center applications for organizations. Their responsibilities often include troubleshooting, upgrading, and configuring Avaya equipment to ensure seamless communication. These engineers typically collaborate with other IT staff to integrate Avaya systems with existing network infrastructure, ensuring optimal performance and reliability.
More about Avaya Telecom Engineer jobs
What states have the most Avaya Telecom Engineer jobs? States with the most job openings for Avaya Telecom Engineer jobs include:
What job categories do people searching Avaya Telecom Engineer jobs look for? The top searched job categories for Avaya Telecom Engineer jobs are:
Infographic showing various Avaya Telecom Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

$145K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

OverviewVoice EngineerChantilly, VATS/SCI with Poly 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation's cyber interests? Join our growing team supporting customer missions as a Voice Engineer in Chantilly, Virginia.

Responsibilities

We are seeking experienced Cisco Voice Engineers to support a missioncritical, technologydriven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterpriselevel Cisco Unified Communications solutions across a complex, highly secure environment.

Key Responsibilities:

  • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).
  • Implement nextgeneration voice system technologies and support firstarticle engineering.
  • Participate in security accreditation activities for all voice systems.
  • Manage PKI/certificate requirements across Cisco UC components.
  • Perform system upgrades, patching, and lifecycle maintenance for hardware and software.
  • Provide engineering support for new site standups, including dial plan design and endpoint provisioning.
  • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.
  • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration.
  • Collaborate with customers and internal teams to gather and refine system requirements.
  • Ensure compliance with enterprise standards, policies, and security procedures.
  • Work within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.
  • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure.

Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

Qualifications
  • Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field

  • Minimum of six (6) years of progressive experience in Voice/UC engineering

  • Expertlevel proficiency in:

  • Working within a largescale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications.

  • SIP signaling and call flows

  • Secure RealTime Transport Protocol (SRTP)

  • SIP, MGCP, H.323

  • TCP/IP networking

  • MPLS transport environments

  • DNS and DHCP

  • RTP media handling

  • Demonstrated experience leading enterprisescale voice deployments and modernization efforts

  • Proven ability to troubleshoot complex, multilayered call routing and signaling issues

  • Strong communication skills for stakeholder engagement, documentation, and technical leadership

Required Qualifications:   

  • Handson experience with H.323 in mixedprotocol environments
  • Expertise in SIP signaling, call flows, and multivendor integration

  • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
  • Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
  • Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
  • Familiarity with government security accreditation processes and PKI/certificate management
  • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)
  • Prior experience in a DoD, IC, or other highsecurity environment
What you can expect from us
  • The expected salary range within the Washington, DC metropolitan area is: $145,000 - $165,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.

BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Employment Type: FULL_TIME