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Avaya Telecom Engineer Jobs (NOW HIRING)

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

... telecom engineers in integration activities involving telephony or call center • Assist in the ... Avaya Communication Manager, and other enterprise call center technologies Preferred Education ...

Voice Engineer

Chantilly, VA · On-site

$145K - $165K/yr

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Partner with network engineering and telecom teams on integration activities involving telephony ... Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya ...

Experienced in telecom circuit provisioning, resolving issues, and executing port and jumper moves ... Removal and/or rack installation of Avaya PBXs * Assist in documentation of existing PBX equipment ...

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Avaya Telecom Engineer information

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$28

$47

$72

How much do avaya telecom engineer jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for avaya telecom engineer in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Avaya Telecom Engineer, and why are they important?

To thrive as an Avaya Telecom Engineer, you need a strong understanding of telecommunications systems, VoIP technologies, and in-depth knowledge of Avaya products, typically supported by a degree in information technology or a related field. Familiarity with tools such as Avaya Aura, Communication Manager, Session Manager, and relevant Avaya certifications (e.g., ACIS, ACSS) is often required. Excellent troubleshooting, communication, and project management skills help engineers collaborate effectively and resolve complex issues. These capabilities ensure the reliability, scalability, and efficiency of enterprise communication infrastructures.

What are some common challenges Avaya Telecom Engineers face when managing large-scale enterprise phone systems?

One common challenge for Avaya Telecom Engineers is ensuring seamless integration of Avaya systems with existing IT infrastructure, especially in large or multi-site enterprises. Keeping up with frequent software updates and patches while minimizing downtime requires strong planning and coordination skills. Additionally, troubleshooting issues across voice, data, and network layers often involves collaborating closely with network administrators and end-users to quickly isolate and resolve problems. Proactive monitoring and clear communication are key to maintaining high system availability.

What is the difference between Avaya Telecom Engineer vs Cisco Voice Engineer?

AspectAvaya Telecom EngineerCisco Voice Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Voice, CCNP Collaboration
Work EnvironmentTelecom service providers, enterprise communication systemsNetwork infrastructure, enterprise and data centers
Industry UsagePrimarily in organizations using Avaya communication solutionsOrganizations using Cisco collaboration and voice solutions

Both roles focus on voice communication systems but differ in the technology platforms they specialize in. An Avaya Telecom Engineer works primarily with Avaya systems, while a Cisco Voice Engineer specializes in Cisco collaboration solutions. The choice depends on the company's existing infrastructure and preferred vendor technology.

What are Avaya Telecom Engineers?

Avaya Telecom Engineers are IT professionals who specialize in designing, implementing, and maintaining telecommunication systems using Avaya technologies. They work with hardware and software solutions to manage voice, video, messaging, and contact center applications for organizations. Their responsibilities often include troubleshooting, upgrading, and configuring Avaya equipment to ensure seamless communication. These engineers typically collaborate with other IT staff to integrate Avaya systems with existing network infrastructure, ensuring optimal performance and reliability.
More about Avaya Telecom Engineer jobs
What states have the most Avaya Telecom Engineer jobs? States with the most job openings for Avaya Telecom Engineer jobs include:
What job categories do people searching Avaya Telecom Engineer jobs look for? The top searched job categories for Avaya Telecom Engineer jobs are:
Infographic showing various Avaya Telecom Engineer job openings in the United States as of July 2026, with employment types broken down into 20% Internship, 11% As Needed, 26% Full Time, 6% Contract, and 37% Nights. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $99,164 per year, or $47.7 per hour.
Senior Cisco Voice Engineer with Security Clearance

Senior Cisco Voice Engineer with Security Clearance

VTG

Sterling, VA • On-site

Other

Posted 7 days ago


Job description

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment. What will you do? • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). • Implement next generation voice system technologies and support first article engineering. • Participate in security accreditation activities for all voice systems. • Manage PKI/certificate requirements across Cisco UC components. • Perform system upgrades, patching, and lifecycle maintenance for hardware and software. • Provide engineering support for new site standups, including dial plan design and endpoint provisioning. • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning. • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration. • Collaborate with customers and internal teams to gather and refine system requirements. • Ensure compliance with enterprise standards, policies, and security procedures. • Work within a large scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications. • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers. Do you have what it takes? • Must have a Top Secret Clearance with Polygraph • Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field • Minimum of six (6) years of progressive experience in Voice/UC engineering • Expert-level proficiency in SIP signaling and call flows • Expert-level proficiency in Secure Real Time Transport Protocol (SRTP) • Expert-level proficiency in SIP, MGCP, and H.323 • Expert-level proficiency in TCP/IP networking • Expert-level proficiency in MPLS transport environments • Expert-level proficiency in DNS and DHCP • Expert-level proficiency in RTP media handling • Demonstrated experience leading enterprise-scale voice deployments and modernization efforts • Proven ability to troubleshoot complex, multi-layered call routing and signaling issues • Strong communication skills for stakeholder engagement, documentation, and technical leadership Preferred Education, Experience, & Skills: • Expertise in SIP signaling, call flows, and multi-vendor integration • Hands-on experience with H.323 in mixed protocol environments • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP Collaboration certification • CCIE Collaboration certification (highly desirable) • Avaya Communications certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure communications devices such as VoIP endpoints, STEs, Viper phones, and encryption devices • Familiarity with government security accreditation processes and PKI/certificate management • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalents) • Prior experience in a DoD, IC, or other high-security environment