In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... IVR Application support (Avaya & Linux) Location: Cleveland, OH Duration: Full Time Roles and ...
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... IVR Application support (Avaya & Linux) Location: Cleveland, OH Duration: Full Time Roles and ...
Business Development Manager, Carrier and Colocation (Indianapolis IN, Columbus OH, or Chicago, IL)
Columbus, OH · On-site
Partner with engineering teams to scope and design tailored solutions Collaboration & Growth ... Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers
Business Development Manager, Carrier and Colocation (Indianapolis IN, Columbus OH, or Chicago, IL)
Columbus, OH · On-site
Partner with engineering teams to scope and design tailored solutions Collaboration & Growth ... Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers
Partner with engineering teams to scope and design tailored solutions Collaboration & Growth ... Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers
Partner with engineering teams to scope and design tailored solutions Collaboration & Growth ... Familiarity with solutions from Cisco, Avaya, Amazon, Microsoft, or major telecom carriers
Avaya Telecom Engineer information
See Ohio salary details
$27.42 - $31.18
12% of jobs
$31.18 - $34.94
9% of jobs
$35.88 is the 25th percentile. Wages below this are outliers.
$34.94 - $38.71
18% of jobs
The median wage is $40.50 / hr.
$38.71 - $42.47
24% of jobs
$42.47 - $46.23
9% of jobs
$46.23 - $49.99
2% of jobs
$53.28 is the 75th percentile. Wages above this are outliers.
$49.99 - $53.75
2% of jobs
$53.75 - $57.51
2% of jobs
$57.51 - $61.27
16% of jobs
$61.27 - $65.03
2% of jobs
$65.03 - $68.79
4% of jobs
$27
$45
$68
How much do avaya telecom engineer jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for avaya telecom engineer in Ohio is $45.32, according to ZipRecruiter salary data. Most workers in this role earn between $36.59 and $58.03 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Avaya Telecom Engineer, and why are they important?
To thrive as an Avaya Telecom Engineer, you need a strong understanding of telecommunications systems, VoIP technologies, and in-depth knowledge of Avaya products, typically supported by a degree in information technology or a related field. Familiarity with tools such as Avaya Aura, Communication Manager, Session Manager, and relevant Avaya certifications (e.g., ACIS, ACSS) is often required. Excellent troubleshooting, communication, and project management skills help engineers collaborate effectively and resolve complex issues. These capabilities ensure the reliability, scalability, and efficiency of enterprise communication infrastructures.
What are some common challenges Avaya Telecom Engineers face when managing large-scale enterprise phone systems?
One common challenge for Avaya Telecom Engineers is ensuring seamless integration of Avaya systems with existing IT infrastructure, especially in large or multi-site enterprises. Keeping up with frequent software updates and patches while minimizing downtime requires strong planning and coordination skills. Additionally, troubleshooting issues across voice, data, and network layers often involves collaborating closely with network administrators and end-users to quickly isolate and resolve problems. Proactive monitoring and clear communication are key to maintaining high system availability.
What is the difference between Avaya Telecom Engineer vs Cisco Voice Engineer?
| Aspect | Avaya Telecom Engineer | Cisco Voice Engineer |
|---|---|---|
| Certifications | Avaya Certified Support Specialist, Avaya Aura certifications | Cisco CCNA Voice, CCNP Collaboration |
| Work Environment | Telecom service providers, enterprise communication systems | Network infrastructure, enterprise and data centers |
| Industry Usage | Primarily in organizations using Avaya communication solutions | Organizations using Cisco collaboration and voice solutions |
Both roles focus on voice communication systems but differ in the technology platforms they specialize in. An Avaya Telecom Engineer works primarily with Avaya systems, while a Cisco Voice Engineer specializes in Cisco collaboration solutions. The choice depends on the company's existing infrastructure and preferred vendor technology.
What are Avaya Telecom Engineers?
Avaya Telecom Engineers are IT professionals who specialize in designing, implementing, and maintaining telecommunication systems using Avaya technologies. They work with hardware and software solutions to manage voice, video, messaging, and contact center applications for organizations. Their responsibilities often include troubleshooting, upgrading, and configuring Avaya equipment to ensure seamless communication. These engineers typically collaborate with other IT staff to integrate Avaya systems with existing network infrastructure, ensuring optimal performance and reliability.
What are popular job titles related to Avaya Telecom Engineer jobs in Ohio? For Avaya Telecom Engineer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Avaya Telecom Engineer jobs in Ohio look for? The top searched job categories for Avaya Telecom Engineer jobs in Ohio are:
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Title: IVR Application support (Avaya & Linux)
Location: Cleveland, OH
Duration: Full Time
Job Description:
Roles and Responsibilities:
6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems
Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.
Demonstrated abilities in Integration of IVR application with database and Web Services
Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction
Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations
Experience in Configurations and Support for Call Center Technologies like Nice, Verint System
Maintenance and trouble shooting the Avaya and Genesys Call Routing system
Experience understanding of Call Vectors and deployment of Call Flows
Experience Scheduling Backups and performance tuning.
Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).
Must have skills:
Linux, Unix
Development and Support Mix and Experience in Installation and configurations
Avaya Voice Portal 5.2 / Experience Portal 6-7,
Genesys CTI, Oracle DB,
Strong technical, logical, and analytical skills.
Strong team player and cooperative skills. H3
Nice to have skills:
Advanced analytical, conceptual, and problem-solving abilities
Strong written and oral communication skills
Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly
Ability to work in a team-oriented, collaborative environment.
Ability to translate an idea or need into a completed solution or work product.
Additional Information
All your information will be kept confidential according to EEO guidelines.