ZipRecruiter

Log In

1

Avaya Jobsexternal in Ohio (NOW HIRING)

ARK Infotech Spectrum

Network Engineer

Columbus, OH · On-site

Avaya on-premises PBX, VoIP, SIP, RTP, QoS, call routing, voice gateways, SBCs, PSTN integration, and E911 services**. This role will be responsible for advanced telephony administration ...

Garden City Group, LLC

Network Engineer

Dublin, OH · On-site

QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2 Protocols (VLANs, VTP, etc.). Routing EIGRP (BGP a+), HSRP/VRRP, 802.1x, * 6500 and 4500 Enterprise hardware; Nexus a plus, high ...

Garden City Group, LLC

Network Engineer

Dublin, OH · On-site

QOS (Quality Service) with Cisco, Avaya, Cisco Switching and Layer 2 Protocols (VLANs, VTP, etc.). Routing EIGRP (BGP a+), HSRP/VRRP, 802.1x, * 6500 and 4500 Enterprise hardware; Nexus a plus, high ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

Avaya Cloud Office (ACO) * Voice infrastructure * SIP-based communications * IVR solutions * Enterprise call routing solutions Managed Service Provider (MSP) Partnership & Service Delivery - Partner ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

$100 - $135/hr

Genesys Cloud Contact Center Xima Avaya Cloud Office (ACO) Voice infrastructure SIP-based communications IVR solutions Enterprise call routing solutions * Managed Service Provider (MSP) Partnership ...

All JobsAvaya JobsAvaya Jobs in Ohio

Avaya information

See Ohio salary details

$27

$45

$68

How much do avaya jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for avaya in Ohio is $45.32, according to ZipRecruiter salary data. Most workers in this role earn between $36.59 and $58.03 per hour, depending on experience, location, and employer.

What is an Avaya specialist?

An Avaya specialist is an IT professional who is skilled in installing, configuring, maintaining, and troubleshooting Avaya communication systems such as phone systems, contact centers, and unified communications solutions. They ensure that businesses can effectively use Avaya products for voice, video, messaging, and collaboration. Avaya specialists may also provide user training, technical support, and integration with other IT systems. Their expertise helps organizations maintain reliable communication infrastructure and address any issues that arise.

What are the key skills and qualifications needed to thrive as an Avaya engineer?

To thrive as an Avaya Engineer, you need strong knowledge of telephony systems, VoIP, networking, and typically a relevant degree or Avaya certifications like ACIS or ACSS. Familiarity with Avaya platforms (Aura, IP Office), troubleshooting tools, and network monitoring systems is essential. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and work well with clients and teams. These skills are crucial for ensuring reliable communication solutions and maintaining seamless business operations.

What are some common challenges faced by Avaya support engineers, and how can they be addressed?

Avaya support engineers often encounter challenges such as troubleshooting complex telecommunication systems, managing multiple client requests, and staying updated with the latest software releases. To address these, engineers typically rely on strong problem-solving skills, effective communication with cross-functional teams, and ongoing training provided by Avaya. Collaborating closely with network administrators and end-users also helps in quickly identifying and resolving issues, ensuring minimal disruption to business operations.

What is the difference between Avaya vs Cisco Collaboration Engineer?

AspectAvayaCisco Collaboration Engineer
CertificationsAvaya Certified Support Specialist, Avaya Aura certificationsCisco CCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and VoIP systems in enterprise settingsUnified communications, VoIP, and collaboration solutions in enterprise networks
Industry UsageCommon in contact centers and customer service environmentsWidely used in corporate communication and collaboration infrastructure

Both Avaya and Cisco Collaboration Engineers work with VoIP and unified communication systems in enterprise environments. While Avaya specialists focus on Avaya-specific platforms like Avaya Aura, Cisco Collaboration Engineers work with Cisco's collaboration solutions such as Cisco Unified Communications Manager. The choice depends on the company's existing infrastructure and preferred vendor solutions.

What are the most commonly searched types of Avaya jobs in Ohio?

The most popular types of Avaya jobs in Ohio are:

What are popular job titles related to Avaya jobs in Ohio?

For Avaya jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Avaya jobs in Ohio look for?

The top searched job categories for Avaya jobs in Ohio are:

What cities in Ohio are hiring for Avaya jobs?

Cities in Ohio with the most Avaya job openings:

Avaya jobs near you
Infographic showing various Avaya job openings in Ohio as of August 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $94,275 per year, or $45.3 per hour.

IVR Application support (Avaya & Linux

E*Pro, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 2 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Job Description

Job Title: IVR Application support (Avaya & Linux)

Location: Cleveland, OH

Duration: Full Time


Job Description:

Roles and Responsibilities:

6-7 years of Experience in Avaya IVR Development, Configuring and troubleshooting IVR applications, Configuring Voice Protal Maagement Systems 

Experience in Operations and Implementation Inbound and Outbound voice applications on Avaya Platform like Avaya Dialog Designer, Avaya Voice Portal/Experience Portal.

Demonstrated abilities in Integration of IVR application with database and Web Services

Strong problem solving and technical Skills coupled with confident decision making enabling effective solutions leading to high customer satisfaction

Experience in installation of IVR Systems like Avaya Voice Portal and Voice Portal Management System Configurations

Experience in Configurations and Support for Call Center Technologies like Nice, Verint System 

Maintenance and trouble shooting the Avaya and Genesys Call Routing system

Experience understanding of Call Vectors and deployment of Call Flows

Experience Scheduling Backups and performance tuning.

Knowledge in integrating IVR with telephony interfaces (ACD and Genesys CTI).


Must have skills:

Linux, Unix

Development and Support Mix and Experience in Installation and configurations

Avaya Voice Portal 5.2 / Experience Portal 6-7,

Genesys CTI, Oracle DB, 

Strong technical, logical, and analytical skills.

Strong team player and cooperative skills. H3


Nice to have skills:

Advanced analytical, conceptual, and problem-solving abilities

Strong written and oral communication skills

Proven ability and initiative to learn and research new concepts, ideas, and technologies quickly

Ability to work in a team-oriented, collaborative environment.

Ability to translate an idea or need into a completed solution or work product.


Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply