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Automotive Service Director Jobs in Delaware (NOW HIRING)

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Automotive Service Director information

See Delaware salary details

$38.5K

$119.7K

$177.2K

How much do automotive service director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for automotive service director in Delaware is $119,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,100.00 and $150,100.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

More about Automotive Service Director jobs

What are the most commonly searched types of Automotive Service jobs in Delaware?

The most popular types of Automotive Service jobs in Delaware are:

What are popular job titles related to Automotive Service Director jobs in Delaware?

For Automotive Service Director jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Automotive Service Director jobs in Delaware look for?

The top searched job categories for Automotive Service Director jobs in Delaware are:

What cities in Delaware are hiring for Automotive Service Director jobs?

Cities in Delaware with the most Automotive Service Director job openings:

Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $119,709 per year, or $57.6 per hour.

Automotive Service Manager -New Castle Hyundai

HERTRICH Family of Automobile Dealerships

New Castle, DE

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Hertrich rating

5.0

Company rating: 5.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

149th of 159 rated car dealerships

Job description

Automotive Service Manager Full-Time | Hertrich Family of Dealerships

Lead with Purpose. Grow with a Respected Automotive Group.

The Hertrich Family of Dealerships is seeking an experienced Automotive Service Manager to join our expanding Fixed Operations leadership team.

This opportunity is ideal for a proven service leader who wants long-term growth, strong support, and the ability to make a real impact within a high-performing dealership organization.

Why Choose Hertrich?

  • Family-owned, Top 100 Ward dealership group
  • Serving customers for three generations
  • 24 dealerships | 18 automotive brands | 15 collision centers
  • Expanding Fixed Operations leadership team
  • Hands-on executive support and ongoing development
  • Performance-driven culture built on accountability and excellence
  • Strong community involvement supporting 90+ organizations

The Opportunity:

As an Automotive Service Manager, you'll lead daily service operations while developing and coaching a high-performing team in a collaborative, fast-paced environment focused on continuous improvement. You'll have the tools and leadership support needed to drive results.

What We Offer:

  • Highly competitive compensation with performance bonus potential
  • Medical, Dental, Vision & Life Insurance
  • Short- and Long-Term Disability coverage
  • Paid vacation, holidays, personal and sick days
  • 401(k) with employer match
  • Employee vehicle purchase discounts
  • Long-term career growth within a regional dealership network

What We're Looking For:

  • 2–3 years of successful Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven ability to drive customer satisfaction and team performance
  • Solid understanding of dealership operations (DealerTrack experience preferred)
  • Strong organizational and time-management skills
  • High School Diploma or GED required (college preferred)
  • Flexible availability to support service operations

About Hertrich

At Hertrich, we invest in our leaders and promote from within. We believe integrity, accountability, and continuous improvement are the foundation of long-term success.

Apply today and take the next step in your Service Management career.

Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace committed to building a diverse and inclusive workforce

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