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Automotive Service Manager Jobs in Delaware (NOW HIRING)

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Automotive Service Manager information

See Delaware salary details

$31.5K

$75.8K

$144.6K

How much do automotive service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for automotive service manager in Delaware is $75,811.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,100.00 per year, depending on experience, location, and employer.

What does an automotive service manager do?

Automotive Service Managers work within a dealership's Service department to repair cars. They are the ones who are responsible for the business duties and administrative tasks, and oversee staff hiring, training, and firing. Automotive Service Managers also oversee the mechanics and the parts departments and ensure that vehicles are fixed to the customers' satisfaction. When something goes wrong with a repair or service, they are usually tasked with interacting with customers to come up with a fair resolution. Some Automotive Service Managers may be responsible for the shop's financial, marketing, and business goals. Automotive Service Managers should possess great customer service skills, as well as demonstrated knowledge of the auto industry and vehicles.

What does an automotive service manager do?

An Automotive Service Manager oversees the daily operations of a vehicle service department at a dealership or repair shop. They are responsible for managing staff, ensuring customer satisfaction, coordinating repairs and maintenance, maintaining inventory, and meeting sales and service goals. They also handle customer complaints, develop work schedules, and ensure compliance with safety and industry standards. Effective communication and organizational skills are essential in this role.

What are the key skills and qualifications needed to thrive as an automotive service manager, and why are they important?

To thrive as an Automotive Service Manager, you need in-depth automotive knowledge, management experience, and often a degree or certification in automotive technology or business. Familiarity with dealership management systems (DMS), repair order software, and ASE certification are commonly required. Excellent customer service, leadership, and problem-solving abilities set top performers apart in this role. These skills ensure efficient shop operations, high customer satisfaction, and effective team management in a fast-paced service environment.

What are some common challenges automotive service managers face when balancing customer satisfaction with operational efficiency?

Automotive Service Managers often need to ensure that customers receive timely, high-quality service while also keeping the workshop running efficiently. One common challenge is managing the scheduling of repair jobs to minimize wait times without overloading technicians. Additionally, handling unexpected delays or part shortages requires quick problem-solving to keep customers informed and satisfied. Balancing these priorities involves strong communication skills, effective delegation, and a proactive approach to workflow management.

What is the difference between Automotive Service Manager vs Automotive Service Advisor?

AspectAutomotive Service ManagerAutomotive Service Advisor
CredentialsRelevant certifications (e.g., ASE), management experienceCustomer service skills, basic automotive knowledge
Work EnvironmentService department management, overseeing staff and operationsCustomer interaction, explaining repairs, scheduling
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service departments

The Automotive Service Manager oversees the entire service department, managing staff and operations, while the Automotive Service Advisor acts as the primary point of contact for customers, explaining repairs and scheduling services. Both roles are essential in automotive service settings but differ in responsibilities and focus areas.

More about Automotive Service Manager jobs

What are the most commonly searched types of Automotive Service jobs in Delaware?

The most popular types of Automotive Service jobs in Delaware are:

What are popular job titles related to Automotive Service Manager jobs in Delaware?

For Automotive Service Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Automotive Service Manager jobs in Delaware look for?

The top searched job categories for Automotive Service Manager jobs in Delaware are:

What cities in Delaware are hiring for Automotive Service Manager jobs?

Cities in Delaware with the most Automotive Service Manager job openings:

Automotive Service Manager jobs near you
Infographic showing various Automotive Service Manager job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,811 per year, or $36.4 per hour.

Automotive Service Manager - CENTRAL CAMPAIGN

HERTRICH Family of Automobile Dealerships

Milford, DE • On-site

Full-time

Dental, Vision, Life, PTO

Re-posted 3 days ago

Hertrich rating

6.7

Company rating: 6.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

80th of 152 rated car dealerships

Job description

Automotive Service Manager Full-Time | Delaware Beaches & Maryland's Eastern ShoreLead a Top Service Team. Live Where Others Vacation.The Hertrich Family of Dealerships is seeking an accomplished Automotive Service Manager ready to take the next step with one of the most respected dealership groups in Delaware and Maryland's Eastern Shore. At Hertrich, we don't just fill openings - we build careers across a growing dealership network.This is an opportunity for a proven service leader who wants career growth, strong compensation, and a better quality of life near the beach-without sacrificing professional challenge or advancement.Why This Opportunity?Leadership role with a respected, regional dealership groupLong-term growth with a company that invests in its managersCoastal lifestyle near the Delaware Beaches and Eastern ShoreHands-on executive leadership and strong operational supportPerformance-driven culture with high standards and accountabilityAbout HertrichFamily-owned for three generations, Hertrich operates 24 dealerships, 15 collision centers, and 18 automotive brands across the Delmarva Peninsula. We're a Top 100 dealership group committed to integrity, excellence, and giving back to our communities.What We Offer:Competitive compensation with performance bonus potentialMedical, Dental, Vision & Life InsuranceShort- and Long-Term Disability coveragePaid vacation, holidays, and personal/sick days401(k) with employer matchEmployee vehicle purchase discountsOngoing training and professional developmentWhat You'll Do:Lead daily service department operationsDrive customer satisfaction, CSI, and retentionCoach, train, and develop Advisors and TechniciansManage workflow, productivity, and repair order efficiencyMonitor KPIs, financial performance, and service metricsEnsure compliance with dealership and manufacturer standardsBuild a positive, high-performance service cultureWhat We're Looking For:2-3 years of Automotive Service Management experienceStrong leadership, communication, and problem-solving skillsProven success in high-volume service operationsSolid understanding of dealership systems (DealerTrack experience preferred)High School Diploma or GED required (college preferred)Willingness to relocate to Delaware or Maryland's Eastern ShoreApply today and elevate your Service Management career-professionally and personally.Hertrich Family of Dealerships is an Equal Opportunity Employer and a drug-free workplace. Top of FormBottom of Form
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