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Automotive Service Director Jobs in Delaware (NOW HIRING)

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Automotive Service Director information

See Delaware salary details

$38.5K

$119.7K

$177.2K

How much do automotive service director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for automotive service director in Delaware is $119,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,100.00 and $150,100.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are the most commonly searched types of Automotive Service jobs in Delaware? The most popular types of Automotive Service jobs in Delaware are:
What are popular job titles related to Automotive Service Director jobs in Delaware? For Automotive Service Director jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Automotive Service Director jobs in Delaware look for? The top searched job categories for Automotive Service Director jobs in Delaware are:
What cities in Delaware are hiring for Automotive Service Director jobs? Cities in Delaware with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $119,709 per year, or $57.6 per hour.

Automotive Service Technician

Preston Automotive Group

Millsboro, DE • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Description:

As an Automotive Service Technician, you will play a crucial role in diagnosing, repairing, and maintaining various makes and models of vehicles. Your expertise and attention to detail will contribute to our customers' satisfaction and the overall success of our service center.


Benefits

  • Competitive compensation package.
  • Opportunities for career advancement and professional growth.
  • Supportive and collaborative work environment.
  • Ongoing training and development opportunities.
  • Access to state-of-the-art equipment and tools.
  • Medical, dental, and vision insurance.
  • 401(K) retirement plan which includes a company match.
  • A generous PTO program that includes a paid day off for your birthday!
  • Employee discounts on vehicle purchases and services.
  • 5-day work week.



Responsibilities

  • First and foremost, follow the Preston Automotive Group’s Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community.
  • Perform routine maintenance tasks, including oil changes, tire rotations, and filter replacements.
  • Diagnose and troubleshoot vehicle issues using state-of-the-art diagnostic equipment.
  • Conduct thorough inspections to identify potential problems and recommending appropriate repair solutions.
  • Complete repairs efficiently and accurately, adhering to manufacturer specifications and safety guidelines.
  • Provide exceptional customer service by addressing customer concerns, explaining repair procedures, and offering maintenance recommendations.
  • Keep detailed records of all services performed and parts used.
  • Stay up to date with the latest automotive technologies and industry advancements through continuous learning and professional development.
Requirements:

Qualifications

  • Completion of a recognized Automotive Service Technician program or relevant certification.
  • Proven experience as an Automotive Service Technician, demonstrating proficiency in diagnosing and repairing various vehicle systems.
  • Strong knowledge of automotive mechanical and electrical systems.
  • Familiarity with computerized diagnostic equipment and software.
  • Excellent problem-solving skills and the ability to work efficiently under pressure.
  • Exceptional attention to detail and a commitment to delivering high-quality work.
  • Excellent communication and customer service skills.
  • Valid driver's license with an acceptable driving record.
  • High school diploma or equivalent.


About Us

The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities. From Baltimore, MD to Keller, VA to Aberdeen, MD we have opportunities across all departments as we continue to grow our group! We are proud of our family-oriented culture, and we are active members in the communities we serve. We believe that what truly separates us from other employers is our commitment to grow our employees. We are proud to consistently promote from within and offer a variety of leadership trainings to help our employees succeed.

Work Environment & Physical Demands

Duties are performed on the dealership premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.

Preston Automotive Group is an equal opportunity employer. We are a drug free workplace, and all offers of employment are contingent upon passing a background screening which includes criminal background check, review of motor vehicle records, verification of SSN & passing a drug screening at an approved testing facility.