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Automotive Service Advisor Jobs in Wisconsin (NOW HIRING)

Porcaro Ford

Automotive Service Advisor

Racine, WI · On-site

$60K - $100K/yr

Automotive service-advisor experience is preferred, but we will consider a high-potential candidate with strong experience in customer service, hospitality, retail, parts, repair, estimating ...

Porcaro Ford

Automotive Service Advisor

Racine, WI · On-site

$60K - $100K/yr

Automotive service-advisor experience is preferred, but we will consider a high-potential candidate with strong experience in customer service, hospitality, retail, parts, repair, estimating ...

Metro Kia of Madison

Automotive Service Advisor

Madison, WI · On-site

$50K - $100K/yr

Automotive Service Advisor Metro Kia of Madison | Madison, WI Turn Great Customer Service into a Great Career Do you enjoy helping people, solving problems, and working in a fast-paced environment ...

Metro Kia of Madison

Automotive Service Advisor

Madison, WI · On-site

$50K - $100K/yr

Automotive Service Advisor Metro Kia of Madison | Madison, WI Turn Great Customer Service into a Great Career Do you enjoy helping people, solving problems, and working in a fast-paced environment ...

Metro Kia of Madison

Automotive Service Advisor

Madison, WI · On-site

$50K - $100K/yr

Automotive Service Advisor Metro Kia of Madison | Madison, WI Turn Great Customer Service into a Great Career Do you enjoy helping people, solving problems, and working in a fast-paced environment ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti vehicles is a plus. * Proven track record of delivering exceptional customer service and maintaining ...

Metro Kia of Madison

Automotive Service Advisor

Madison, WI · On-site

$50K - $100K/yr

Automotive Service Advisor Metro Kia of Madison | Madison, WI Turn Great Customer Service into a Great Career Do you enjoy helping people, solving problems, and working in a fast-paced environment ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI · On-site

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti vehicles is a plus. * Proven track record of delivering exceptional customer service and maintaining ...

Kenosha Nissan

Automotive Service Advisor

Kenosha, WI · On-site

$2.0K/wk

Previous automotive Service Advisor experience preferred. * Experience with Nissan and/or Infiniti vehicles is a plus. * Proven track record of delivering exceptional customer service and maintaining ...

Kunes Auto

Automotive Service Advisor

Elkhorn, WI · On-site

$50K - $100K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

Delavan Holdings

Automotive Service Advisor

Elkhorn, WI · On-site

$50K/yr

Kunes Auto Group is seeking a skilled and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the vital link between our customers and the service ...

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Showing results 21-40

All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Wisconsin

Automotive Service Advisor information

See Wisconsin salary details

$12

$26

$45

How much do automotive service advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for automotive service advisor in Wisconsin is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.10 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Wisconsin?

The most popular types of Automotive Service Advisor jobs in Wisconsin are:

What are popular job titles related to Automotive Service Advisor jobs in Wisconsin?

For Automotive Service Advisor jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Wisconsin look for?

The top searched job categories for Automotive Service Advisor jobs in Wisconsin are:

What cities in Wisconsin are hiring for Automotive Service Advisor jobs?

Cities in Wisconsin with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in WI?

For Automotive Service Advisor jobs in WI, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Wisconsin as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,446 per year, or $26.2 per hour.

Automotive Service Advisor

Metro Kia of Madison

Madison, WI • On-site

$50 - $100/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Automotive Service Advisor

Metro Kia of Madison | Madison, WI

Turn Great Customer Service into a Great Career

Do you enjoy helping people, solving problems, and working in a fast-paced environment where every day is different? If so, Metro Kia of Madison wants to meet you.

We're looking for an energetic, customer-focused Automotive Service Advisor to be the face of our award-winning Kia Service department. You'll build relationships with customers, coordinate with our technicians, and help guide every guest through their service experience—from check-in to vehicle delivery.

If you thrive under pressure, enjoy working with people, and want unlimited earning potential with a dealership that invests in its employees, this is the opportunity for you.

Schedule

  • Monday-Friday: 8:00 AM – 5:30 PM
  • Rotating Saturdays: 8:00 AM – 3:00 PM

Compensation

$50,000 – $100,000+ annually

Your income is based on your performance, customer satisfaction, and ability to build lasting relationships.

Why Join Metro Kia of Madison?

At Metro Kia of Madison, we believe happy employees create happy customers. We work hard, support one another, celebrate success, and promote from within whenever possible.

We offer:

  • Competitive compensation
  • Medical, Dental and Vision Insurance
  • 401(k)
  • Paid Vacation
  • Paid Training and Career Development
  • Advancement Opportunities
  • Employee Vehicle Purchase Program
  • Employee Discounts on Parts, Service, and Vehicles
  • Long-Term Career Stability
  • Supportive Team Environment

What You\'ll Do

  • Welcome customers with professionalism and enthusiasm.
  • Work the service drive to ensure every customer receives prompt and exceptional service.
  • Listen to customer concerns and accurately document repair requests.
  • Clearly explain maintenance recommendations and repair estimates.
  • Coordinate repairs with our Technicians to keep work flowing efficiently.
  • Keep customers informed throughout the repair process.
  • Schedule future maintenance and build long-term customer relationships.
  • Answer phone calls and owner inquiries with a concierge-level customer service approach.
  • Help maximize Technician productivity by effectively managing repair order scheduling.
  • Deliver an outstanding ownership experience that keeps customers coming back.

What We\'re Looking For

  • Previous Automotive Service Advisor experience preferred (1+ year)
  • Strong customer service and relationship-building skills
  • Excellent communication and listening abilities
  • Organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Positive attitude with a team-first mentality
  • Professional appearance and demeanor
  • Valid driver\'s license with a clean driving record
  • Ability to successfully complete a pre-employment background check and drug screening

Why You\'ll Love It Here

At Metro Kia of Madison, you\'re more than just another employee—you become part of a team that genuinely cares about your success. We provide the training, support, and the tools you need to build a long-term career while helping customers keep their vehicles safe and reliable.

If you\'re ready to build a rewarding career with a growing dealership that values hard work, integrity, and exceptional customer service, we\'d love to hear from you.

Equal Opportunity Employer

Metro Kia of Madison is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by federal, state, or local law.

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