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Automotive Service Advisor Jobs in Utah (NOW HIRING)

Tooele Motor Company

Automotive Service Advisor

Tooele, UT · On-site

$36K - $90K/yr

The Automotive Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for greeting customers, understanding vehicle concerns ...

Tooele Motor Company

Automotive Service Advisor

Tooele, UT · On-site

$36K - $90K/yr

The Automotive Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for greeting customers, understanding vehicle concerns ...

Tooele Motor Company

Automotive Service Advisor

Tooele, UT · On-site

$36K - $90K/yr

The Automotive Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for greeting customers, understanding vehicle concerns ...

Point S Tire

Automotive Service Advisor

Clearfield, UT · On-site

$45K - $75K/yr

Our Service Advisors act as the primary point of contact between customers and the service ... Experience in or knowledge of the automotive industry, including an understanding of basic ...

Point S Tire

Automotive Service Advisor

Moab, UT · On-site

$20 - $30/hr

Our Service Advisors act as the primary point of contact between customers and the service ... Experience in or knowledge of the automotive industry, including an understanding of basic ...

Point S Tire

Automotive Service Advisor

American Fork, UT · On-site

$30 - $40/hr

Our Service Advisors act as the primary point of contact between customers and the service ... Technical or vocational training courses in automotive repair, tire technology, or a related field ...

Point S Tire

Automotive Service Advisor

Moab, UT · On-site

$20 - $30/hr

Our Service Advisors act as the primary point of contact between customers and the service ... Experience in or knowledge of the automotive industry, including an understanding of basic ...

Point S Tire

Automotive Service Advisor

Moab, UT · On-site

$20 - $30/hr

Our Service Advisors act as the primary point of contact between customers and the service ... Experience in or knowledge of the automotive industry, including an understanding of basic ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Utah

Automotive Service Advisor information

See Utah salary details

$10

$23

$41

How much do automotive service advisor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for automotive service advisor in Utah is $23.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.12 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Utah?

The most popular types of Automotive Service Advisor jobs in Utah are:

What are popular job titles related to Automotive Service Advisor jobs in Utah?

For Automotive Service Advisor jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Utah look for?

The top searched job categories for Automotive Service Advisor jobs in Utah are:

What cities in Utah are hiring for Automotive Service Advisor jobs?

Cities in Utah with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in UT?

For Automotive Service Advisor jobs in UT, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $49,107 per year, or $23.6 per hour.

Automotive Service Advisor

Tooele Motor Company

Tooele, UT

$36K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Tooele Motor Company is growing and looking for a motivated, customer-focused Automotive Service Advisor to join our service team. This is an excellent opportunity for individuals who enjoy building relationships, solving problems, and delivering an exceptional customer experience while building a rewarding career in the automotive industry.

The Automotive Service Advisor serves as the primary point of contact between customers and the service department. This role is responsible for greeting customers, understanding vehicle concerns, recommending maintenance and repair services, coordinating technician workflow, and ensuring every customer receives outstanding service from check-in to vehicle delivery.

   What We Offer
  • Competitive compensation of $36,000 - $90,000 per year, based on performance and experience
  • Health and wellness benefits
  • Paid Time Off
  • Paid Holidays
  • Employee Discounts
  • 401(k) Retirement Plan
  • Flexible work schedule
  • Ongoing training and professional development
  • Stable, growing dealership environment
  • Opportunities for advancement
  • Supportive team culture
  • Modern facilities and technology
  Responsibilities
  • Greet customers promptly and professionally in the service drive
  • Listen to customer concerns and accurately document vehicle issues
  • Recommend maintenance and repair services based on manufacturer guidelines and vehicle needs
  • Provide estimates for repairs and maintenance services
  • Maintain consistent communication with customers regarding repair status, timelines, and recommendations
  • Coordinate workflow between customers and service technicians
  • Schedule service appointments and manage repair orders
  • Ensure technician time is efficiently scheduled and sold
  • Review completed repairs with customers and explain services performed
  • Handle customer questions and concerns with professionalism and urgency
  • Maintain accurate service records and repair documentation
  • Deliver an exceptional customer experience throughout the service process
  Qualifications
  • Strong customer service, communication, and relationship-building skills
  • Organized, detail-oriented, and able to manage multiple priorities
  • Excellent time management and problem-solving abilities
  • Professional appearance and positive attitude
  • Ability to work effectively in a fast-paced environment
  • Basic computer proficiency and ability to learn dealership software systems
  • Ability to work independently and as part of a team
  • Valid driver’s license with acceptable driving record
  • Ability to pass a pre-employment background check and drug screening
  Preferred Qualifications
  • Previous Automotive Service Advisor experience
  • Automotive dealership, service center, or repair facility experience
  • Experience with repair order management and service scheduling
  • Sales, hospitality, retail, restaurant, or customer-facing experience
  • Knowledge of automotive maintenance and repair services
  • Experience using dealership management systems (DMS)
   Why Tooele Motor Company?

At Tooele Motor Company, we invest in our employees and provide the training, support, and opportunities needed for long-term success. Whether you’re an experienced Service Advisor or bringing transferable skills from retail, hospitality, sales, or customer service, you’ll find a team committed to helping you grow your career.

If you’re looking for a dealership that values customer satisfaction, teamwork, employee development, and professional growth, we encourage you to apply today.

  Equal Opportunity Employer

Tooele Motor Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.

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