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Automotive Fixed Operations Director Jobs in Riverside, CA

Kia America

Regional Fixed Operations Analyst

Irvine, CA · On-site

$63K - $82K/yr

At Kia, we're creating award-winning products and redefining what value means in the automotive ... The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ...

New

Kia America

Regional Fixed Operations Analyst

Irvine, CA · On-site

$63K - $82K/yr

At Kia, we're creating award-winning products and redefining what value means in the automotive ... The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their ...

New

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Automotive Fixed Operations Director information

See Riverside, CA salary details

$35.5K

$112.3K

$187.3K

How much do automotive fixed operations director jobs pay per year?

As of Jul 14, 2026, the average yearly pay for automotive fixed operations director in Riverside, CA is $112,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,800.00 and $141,400.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are popular job titles related to Automotive Fixed Operations Director jobs in Riverside, CA? For Automotive Fixed Operations Director jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Riverside, CA look for? The top searched job categories for Automotive Fixed Operations Director jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Automotive Fixed Operations Director jobs? Cities near Riverside, CA with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Riverside, CA as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $112,339 per year, or $54 per hour.
Regional Fixed Operations Analyst

Regional Fixed Operations Analyst

Kia America

Irvine, CA • On-site

$63K - $82K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

New

Job description

At Kia, we're creating award-winning products and redefining what value means in the automotive industry. It takes a special group of individuals to do what we do, and we do it together. Our culture is fast-paced, collaborative, and innovative. Our people thrive on thinking differently and challenging the status quo. We are creating something special here, a culture of learning and opportunity, where you can help Kia achieve big things and most importantly, feel passionate and connected to your work every day.

Kia provides team members with competitive benefits including premium paid medical, dental and vision coverage for you and your dependents, 401(k) plan matching of 100% up to 6% of the salary deferral, and paid time off. Kia also offers company lease and purchase programs, company-wide holiday shutdown, paid volunteer hours, and premium lifestyle amenities at our corporate campus in Irvine, California.
Status

Exempt 

General Summary

The purpose of this position is to support regional parts and service operations regarding the attainment of corporate objectives in service, parts, and customer loyalty.  The Regional Fixed Operations Analyst will help to enhance KUS's parts sales and retailer customers' buying experience through implementation and use of KUS's fixed operations marketing and customer loyalty programs within the retail network. The Regional Fixed Operations Analyst will also assume the role of DPSM and/or RPSM in their absence. This position will also support regional efforts to assure KUS's service and parts policies, warranty procedures, and dealership fixed operations philosophies are understood and implemented within the regional dealer network.  

This role offers hands-on training and exposure to all areas of our Regional operations, with a path for career growth. It is designed as a management trainee position, with the long-term goal of developing future District Managers, which will require field travel and relocation.
 

Essential Duties and Responsibilities

1st Priority - 30%

Create, manage, implement, and execute any reports, ad hoc requests and analyses for dealer, DPSM, RPSM and/or regional/corporate use. Special emphasis on CSI, retention, warranty and parts sales reports

2nd Priority - 30%

Manages and directs all CSI, retention, parts, warranty, training,  and consumer affairs activities in absence of RPSM or DPSM

3rd Priority - 20%

Manage regional dealer training enrollments and assist Kia University to implement training schedules in accordance to regional needs and objectives

4th Priority - 10%

Support the Region's overall objectives and assignments as required by the Regional Parts and Service Manager

5th Priority - 10%

Create, develop and track the region's Kia Dealer Business Plans.  Provide 1:1 assistance with DPSMs on developing dealer action plans

Qualifications/Education
  • Bachelor's degree or equivalent experience required
Job Requirement

Overall Related Experience: 

  • 0-3 years' work or internship experience preferred

Directly Related Experience: 

  • Wholesale and retail (at dealership level) experience a plus 

Position Requirements:

  • Occasional travel may be required domestically and/or internationally 
  • May need to work additional hours outside of normal business hours as required by the job, including weekends or holidays
  • Perform other duties as assigned
  • Ability to relocate to a new location if requested by company
     
Specialized Skills and Knowledge Required
  • Demonstrated evidence of retailer operations and business, either formal education or automotive related experience.
  • Demonstrated ability to negotiate and resolve retailer and customer issues, consistent with KUS policies/procedures.
  • Solid working knowledge of personal computers with a high level of experience with window-based and MS Office environments.
  • Excellent verbal and written communications skills.
     

Competencies

  • Care for People
  • Chase Excellence Every Day
  • Dare to Push Boundaries
  • Empower People to Act
  • Move Further Together

Pay Range

$63,669.83 - $82,796

Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education or training, etc.

Equal Employment Opportunities

KUS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex, including pregnancy and childbirth and related medical conditions, gender, gender identity, gender expression, age, legally protected physical disability or mental disability, legally protected medical condition, marital status, sexual orientation, family care or medical leave status, protected veteran or military status, genetic information or any other characteristic protected by applicable law.  KUS complies with applicable law governing non-discrimination in employment in every location in which KUS has offices.  The KUS EEO policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination and all other privileges, terms and conditions of employment.

Disclaimer:  The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification and for this position.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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About Kia America

Sourced by ZipRecruiter

Industry

Motor vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Irvine, CA, US

Year founded

1994

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