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Automotive Fixed Operations Director Jobs in Indiana

Kia of Carmel

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

EasyCare Recruiting

Automotive Parts Manager

Sullivan, IN · On-site

Automotive Parts Manager Auto Exchange Chevrolet GMC WE'RE NOT LOOKING FOR A PARTS MANAGER...W e're ... Work closely with Fixed Operations leadership to create an exceptional customer experience. * Coach ...

EasyCare

Automotive Parts Manager

Sullivan, IN · On-site

Automotive Parts Manager Auto Exchange Chevrolet GMC WE'RE NOT LOOKING FOR A PARTS MANAGER...W e're ... Work closely with Fixed Operations leadership to create an exceptional customer experience. * Coach ...

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All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director JobsAutomotive Fixed Operations Director Jobs in Indiana

Automotive Fixed Operations Director information

See Indiana salary details

$32.4K

$102.5K

$170.8K

How much do automotive fixed operations director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for automotive fixed operations director in Indiana is $102,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $128,900.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are the most commonly searched types of Automotive Fixed Operations jobs in Indiana? The most popular types of Automotive Fixed Operations jobs in Indiana are:
What are popular job titles related to Automotive Fixed Operations Director jobs in Indiana? For Automotive Fixed Operations Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Indiana look for? The top searched job categories for Automotive Fixed Operations Director jobs in Indiana are:
What cities in Indiana are hiring for Automotive Fixed Operations Director jobs? Cities in Indiana with the most Automotive Fixed Operations Director job openings:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $102,465 per year, or $49.3 per hour.

Automotive Service Advisor

Italian Imports (Alfa Romeo, Fiat, Maserati)

Indianapolis, IN

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Italian Imports, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.  
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Automotive Service Advisor, Service Consultant, Automotive Service Writer, Automotive Lane Manager, Assistant Service Manager, Automotive Service Writer

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