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Automotive Call Center Representative Jobs (NOW HIRING)

McLarty Daniel

Automotive Call Center Rep

Springdale, AR · On-site

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Automotive BDC Associate SONS Auto Groupis looking for anInternet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto Group ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA · On-site

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Automotive BDC Associate SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR · On-site

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

Sons Auto Group

Automotive Call Center Representative

Mcdonough, GA · On-site

$14 - $18.25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Automotive BDC Associate SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. SONS Auto ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR · On-site

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD · On-site

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high ...

Sioux Falls Ford

BDC Service Representative

Sioux Falls, SD

$15.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

As an Automotive Call Center Representative/BDC Agent, you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high ...

McLarty Daniel

Automotive Call Center Rep

Springdale, AR

$14.25 - $17.75/hr

Business Development Representative - McLarty Daniel CDJRF Springdale, AR | Competitive Pay ... call center, sales, or customer service is a plus but not required Comfortable making outbound ...

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Automotive Call Center Representative information

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How much do automotive call center representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for automotive call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by automotive call center representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.

What are the key skills and qualifications needed to thrive as an automotive call center representative?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What is an automotive call center representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.
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Automotive Call Center Representative jobs near you

Automotive Call Center Representative

Jerry Durant Auto Group

Weatherford, TX • On-site

$13.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Jerry Durant Auto Group in Weatherford, TX, also serving Abilene, TX and Fort Worth, TX is proud to be an automotive leader in our area. Since opening our doors, Jerry Durant Auto Group has kept a firm commitment to our customers. Customer satisfaction is our highest priority, and our staff is fully committed to achieving this goal in every aspect of our business.
Call Center Service Representative
Our company has an outstanding opportunity for a results-focused, highly driven and experienced Call Center Service Representative. The Call Center Service Representative will utilize superb communication skills and professionalism to perform follow-up calls and receive inbound service calls for dealership clients.
Job Responsibilities
  • Receives inbound client calls for service related issues
  • Facilitates specific appointments for the service advisors
  • Dispatches Roadside Assistance/Tow Service
  • Performs outbound service campaign calls
  • Follows detailed scripts for inbound/outbound calling
  • Confirms all scheduled appointments Follows up on 100% of "no show" client appointments
  • Maintains defined service levels
  • Attends weekly department meetings

EDUCATION and/or EXPERIENCE
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable), Sales License where required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee has frequent computer use. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time and holiday pay, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Please fill out the application attached to explore this career opportunity!

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