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Automotive Call Center Representative Jobs (NOW HIRING)

Lincoln Technical Institute

Call Center Rep

Parsippany, NJ · On-site

$16 - $20/hr

Lincoln Tech is seeking a driven National Call Center Representative to be the first point of ... are, Automotive/Diesel, Skilled Trades, Information Technology. Lincoln Tech is an Equal ...

Lincoln Technical Institute

Call Center Rep

Denver, CO

$16.50 - $20.50/hr

Lincoln Tech is seeking a driven National Call Center Representative to be the first point of ... are, Automotive/Diesel, Skilled Trades, Information Technology. Lincoln Tech is an Equal ...

Lincoln Tech

Call Center Rep

Denver, CO · On-site

$16.75 - $20.75/hr

Lincoln Tech is seeking a driven National Call Center Representative to be the first point of ... are, Automotive/Diesel, Skilled Trades, Information Technology. Lincoln Tech is an Equal ...

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Automotive Call Center Representative information

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How much do automotive call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for automotive call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Automotive Call Center Representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.

What are the key skills and qualifications needed to thrive as an Automotive Call Center Representative, and why are they important?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What is an Automotive Call Center Representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.
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Automotive Call Center Representative jobs near you

Part-time Call Center Representative

Motorworks Auto

Waite Park, MN

$17 - $18/hr

Part-time

Posted 18 hours ago

Job description

First Ring BDC in Waite Park, MN (an extension of Motor Works Auto Repair) is looking to hire a part-time Call Center Representative to join our team. Are you an excellent communicator who likes to work with customers? Would you like to join a company with an efficient, optimistic, and supportive culture? Do you want to work with fun, skilled people? If so, please read on!


This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available work hours, training and new equipment. If this sounds like the right opportunity for you, apply today!


About First Ring BDC

First Ring BDC is a growing, modern call center founded in 2024 with one mission in mind: to support auto repair shops across the country by delivering exceptional customer service and helping drivers get the automotive care they need, when they need it. We serve as the first point of contact for many shops nationwide-turning phone calls into appointments, questions into clarity, and opportunities into loyal customers.


As a team, we take pride in representing our partner shops with professionalism, friendliness, and a deep understanding of the automotive service industry. Our goal is simple: get customers through the doors so shops can keep cars safe, reliable, and back on the road.


A Day in the Life as a Call Center Representative

As a Call Center Specialist, you are often the first impression our customer has of our business. Your cheerful greeting is the beginning of our customer's experience with Motor Works. You will be responsible for scheduling appointments, checking repair status, answering inquiries about our pricing, successfully transferring to sales advisors and curb selling of some services. If you care about customers and their experience and strive to provide excellence, we would love to have you on our team!


Qualifications for a Call Center Representative

  • 2 or more years of customer service experience
  • Call center or receptionist experience, a plus
  • Proficient computer skills
  • Availability to work part-time hours, during the hours of 6:00 am-6:30pm
  • Ability to type 40 words per minute


Do you have excellent communication skills? Are you reliable and honest? Can you listen and empathize with others? Are you independently motivated? Are you organized and detail-oriented? If yes, you might just be perfect for this Call Center Specialist position!


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial3-minute, mobile-friendly application.


We look forward to meeting you!

Apply