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Automotive Call Center Representative Jobs (NOW HIRING)

Inbound Call Center Representative Highlights: * Pay: $19.00 per hour * Employment Type: Project-Based (May-January) with potential for long-term employment * Schedule: 8 hour shift between the hours ...

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas ...

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

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Automotive Call Center Representative information

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How much do automotive call center representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for automotive call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an automotive call center representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.

What are the key skills and qualifications needed to thrive as an automotive call center representative?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What are some common challenges faced by automotive call center representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.
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What job categories do people searching Automotive Call Center Representative jobs look for?

The top searched job categories for Automotive Call Center Representative jobs are:

Automotive Call Center

McLarty Daniel Nissan

Bentonville, AR • On-site

Full-time

Medical, Dental, Vision

Re-posted 29 days ago


Job description

Job Title: Business Development Representative | McLarty Daniel Nissan
Location: Bentonville, AR
Job Type: Full-Time | On-Site
Industry: Automotive Sales | Customer Service | Call Center
Join Our Winning Team at McLarty Daniel Nissan!
McLarty Daniel Nissan, a premier dealership in Northwest Arkansas, is seeking a motivated and results-driven Business Development Representative (BDR) to join our dynamic sales team. This is an excellent opportunity for individuals with a background in inside sales, call center operations, or customer service who are eager to transition into the automotive industry.
Key Responsibilities:
  • Engage with potential customers through inbound and outbound calls, emails, and text messages
  • Qualify leads from marketing campaigns and set appointments for the sales team
  • Maintain and update customer information in the CRM system
  • Collaborate with the sales and marketing teams to develop strategies for customer acquisition
  • Provide exceptional customer service to enhance the overall customer experience

Qualifications:
  • Proven experience in inside sales, telemarketing, or call center environments
  • Strong communication and interpersonal skills
  • Proficiency in CRM software and Microsoft Office Suite
  • Ability to work in a fast-paced, team-oriented environment
  • High school diploma or equivalent; associate or bachelor's degree preferred

What We Offer:
  • Competitive base package with performance-based bonuses
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Opportunities for career advancement
  • Ongoing training and professional development programs
  • A supportive and inclusive work environment

Why McLarty Daniel Nissan?
At McLarty Daniel Nissan, we pride ourselves on delivering exceptional customer service and fostering a culture of excellence. As a member of our team, you'll have the opportunity to grow your career in a supportive environment that values integrity, innovation, and teamwork.
Apply Today!
If you're passionate about sales and customer service and are ready to take the next step in your career, we want to hear from you. Submit your application through Indeed and join the McLarty Daniel Nissan family!