ZipRecruiter

Log In

1

Automotive Call Center Representative Jobs (NOW HIRING)

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

CarGuys Inc. -- America & Canada's #1 Automotive Recruiting Company -- is expanding our internal team, and we're looking for a highenergy, personable, phonesavvy BDC Rep / Call Center Rep to join us ...

next page

Showing results 1-20

All JobsAutomotive Call Center Representative Jobs

Automotive Call Center Representative information

See salary details

$10

$17

$25

How much do automotive call center representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for automotive call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Automotive Call Center Representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.

What are the key skills and qualifications needed to thrive as an Automotive Call Center Representative, and why are they important?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What is an Automotive Call Center Representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.
More about Automotive Call Center Representative jobs
What cities are hiring for Automotive Call Center Representative jobs? Cities with the most Automotive Call Center Representative job openings:
What job categories do people searching Automotive Call Center Representative jobs look for? The top searched job categories for Automotive Call Center Representative jobs are:
Automotive Call Center Representative jobs near you
Automotive Call Center Representative

Automotive Call Center Representative

Duke Chevrolet GMC

Pineville, NC • On-site

$15.25 - $19/hr

Other

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

Business Development Coordinator

Classic CDJR South Charlotte is hiring for business development coordinators to join our team! Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships? Do you enjoy speaking with customers? If you answered yes, we want to talk to you!

We offer:

  • Health, Dental, Medical
  • 401K
  • Paid Time Off
  • Employee Purchase program
  • Opportunity for Growth and Advancement

Responsibilities:

  • Handle all incoming internet email leads and internet phone leads
  • Work with internet leads accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Deliver inquiries/messages intended for other sales personnel and departments promptly

Requirements:

  • Good verbal and written communication skills
  • Self-motivation
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Drive to hit sales quotas and goals
  • Experience required

About the Dealership:

Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated, we are proud to have grown from 1 store to 35. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.

In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Apply