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Automotive Call Center Representative Jobs (NOW HIRING)

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Previous customer service, call center, receptionist, BDC, or automotive dealership experience ...

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Automotive Call Center Representative information

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How much do automotive call center representative jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for automotive call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Automotive Call Center Representatives, and how can they be effectively managed?

Automotive Call Center Representatives often encounter high call volumes and must efficiently handle a wide range of customer inquiries, from scheduling service appointments to addressing complaints. Managing difficult customers or resolving complex issues under time pressure can be challenging. Effective time management, strong communication skills, and a thorough understanding of the dealership’s services help representatives provide excellent customer support. Additionally, ongoing training and collaboration with service advisors and sales teams can improve problem-solving and job satisfaction.

Is CSR a stressful job in BPO?

An Automotive Call Center Representative, like other customer service roles in BPO, can be stressful due to high call volumes, dealing with difficult customers, and meeting performance targets. However, stress levels vary based on the work environment, support systems, and individual resilience. Proper training and a positive work environment can help manage job-related stress effectively.

What is the highest paying call center job?

The highest paying call center jobs are typically in supervisory, managerial, or specialized roles such as customer service managers or technical support managers, with salaries often exceeding $60,000 annually. Advanced skills, industry experience, and certifications can lead to higher compensation in these positions, especially in industries like technology or finance.

What are the key skills and qualifications needed to thrive as an Automotive Call Center Representative, and why are they important?

To thrive as an Automotive Call Center Representative, you need strong customer service skills, automotive industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and dealership databases is often required. Excellent communication, active listening, and problem-solving abilities help representatives build rapport and handle customer inquiries efficiently. These skills ensure high customer satisfaction, accurate information delivery, and effective resolution of automotive-related concerns.

What is the job description of automotive call center?

An automotive call center representative handles customer inquiries related to vehicle services, repairs, and sales over phone or online channels. They provide information, schedule appointments, process orders, and assist with warranty or service issues, often using customer relationship management (CRM) software. Strong communication skills and knowledge of automotive products are essential for this role.

What jobs pay 4000 a week without a degree?

An Automotive Call Center Representative typically does not earn $4,000 weekly without specialized experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades such as real estate agents, commercial pilots, or certain sales managers, which may require certifications or extensive experience. Most jobs paying this amount consistently without a degree are highly competitive and may involve commission-based income or performance incentives.

What is an Automotive Call Center Representative?

An Automotive Call Center Representative is a customer service professional who handles inbound and outbound calls for automotive businesses, such as dealerships, repair shops, or car rental agencies. They assist customers with inquiries about services, schedule appointments, provide information about vehicles, process service requests, and resolve concerns or complaints. These representatives play a key role in ensuring customer satisfaction and supporting the daily operations of an automotive business.
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Automotive Call Center Representative jobs near you

Call Center Representative

Napleton Corporate BDC

Palm Beach Gardens, FL • On-site

$35K - $70K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

1,000/week guaranteed - 1st Month Flexible Scheduling Options

Fantastic, fun, fast paced, diverse culture! Apply today!

The Ed Napleton Automotive Group is looking for our next Call Center Representative/Business Development Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Call Center in Palm Beach Gardens, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS,) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout eight states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $1,000 per week minimum guaranteed in your first month
  • Opportunity to earn $35,000-$70,000 per year- hourly pay + performance-based commissions.
  • Hybrid schedules available for tenured employees
  • Fun, fast-paced diverse environment
  • Various shifts available with many flexible scheduling options
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
  • Answer customer internet inquires by both email and phone
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required.
  • Knowledgeable to call center environment- NO COLD CALLS!
  • Automotive experience is helpful but not required.
  • Able to communicate persuasively with customers to set appointments.
  • Willingness to undergo a background check in accordance with local law/regulations
  • Bilingual a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Napleton Automotive Group, Call Center Representative, Business Development Representative, BDC, Call Center, Call Center Rep, West Palm Beach, WPB

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