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Auto Adjuster Jobs (NOW HIRING)

USAA Careers

Associate Auto Adjuster

Colorado Springs, CO · On-site

$49K - $51K/yr

Our Entry Level Auto Claims Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four ...

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Auto Adjuster information

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$30K

$57.5K

$76.5K

How much do auto adjuster jobs pay per year?

As of Sep 14, 2026, the average yearly pay for auto adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is an auto adjuster?

Auto adjusters are insurance professionals who investigate, evaluate, and settle claims related to automobile accidents or damages. They assess the extent of the damage, determine liability, and calculate appropriate compensation based on policy coverage. Auto adjusters work closely with policyholders, repair shops, and sometimes law enforcement to ensure claims are handled accurately and fairly. Their goal is to resolve claims efficiently while adhering to company guidelines and legal regulations.

What skills and qualifications are needed to be an auto adjuster?

To thrive as an Auto Adjuster, you need a solid understanding of automobile repair processes, insurance policies, and claims investigation, typically supported by a relevant degree or prior claims experience. Familiarity with estimating software like CCC One, Mitchell, or Audatex and sometimes state adjuster licensing are commonly required. Strong negotiation, analytical thinking, and customer service skills help build rapport with clients and resolve claims efficiently. These competencies are crucial for accurately assessing damages, minimizing losses, and delivering fair outcomes for both clients and insurers.

What challenges do auto adjusters face when handling claims?

Auto Adjusters often encounter challenges such as managing high caseloads, navigating complex or disputed claims, and communicating effectively with policyholders who may be stressed or upset. Staying organized, maintaining clear documentation, and developing strong negotiation and customer service skills are essential strategies for overcoming these obstacles. Additionally, collaborating closely with repair shops, legal teams, and other insurance professionals can help ensure accurate claim assessments and timely resolutions.

What is the difference between Auto Adjuster vs Claims Adjuster?

AspectAuto AdjusterClaims Adjuster
CertificationsState licensing, industry certificationsSame as Auto Adjuster, plus general claims certifications
Work EnvironmentPrimarily in auto repair shops, insurance offices, on-site at accident scenesVaries from auto to property, health, or casualty claims, often in offices or on-site
Industry UsageSpecialized in vehicle damage claimsHandles a broader range of insurance claims including auto, property, and casualty

Auto Adjusters focus specifically on vehicle damage claims, requiring specialized knowledge of auto repairs and insurance policies. Claims Adjusters have a broader scope, handling various types of insurance claims beyond autos. Both roles require similar certifications and often work within the insurance industry, but Auto Adjusters are more specialized in automotive claims.

How do auto adjusters get paid?

Auto adjusters typically earn a combination of salary and commissions or bonuses based on the claims they process and settle. They may also receive additional compensation for meeting performance targets and often work in an office or remote environment, using claims management software. Certification and experience can influence earning potential.

How much do auto adjusters make?

Auto adjusters typically earn an average annual salary of around $50,000 to $70,000, depending on experience, certifications, and the employer. Experienced adjusters with specialized skills or working for large insurance companies can earn higher salaries, and some may receive additional compensation through bonuses or commissions.

Is an auto adjuster a good career?

An auto adjuster is a professional who evaluates vehicle damage and determines insurance claims. The role often requires strong communication skills, attention to detail, and knowledge of insurance policies, with opportunities for advancement and flexible schedules in the insurance industry.

Which auto adjuster makes the most money?

Experienced auto adjusters with specialized skills, such as catastrophe or large-loss adjusters, tend to earn higher salaries. Those working for major insurance companies or in high-cost-of-living areas often have higher compensation, especially if they hold certifications like the AIC or CPCU. Salary can also increase with years of experience and advanced training in claims management and negotiation.
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Cities with the most Auto Adjuster job openings:

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What states have the most Auto Adjuster jobs?

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Auto Adjuster jobs near you
Infographic showing various Auto Adjuster job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.

Associate Auto Adjuster

Colorado Springs, CO • On-site

USAA Careers
See more jobs at USAA Careersexternal

$49K - $51K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

It is all about learning and growing. Our Entry Level Auto Claims Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.

Training will be held in-office for the first 8 weeks and attendance is 100% mandatory. Training will be Monday - Friday 8 am - 4:30 pm and the working shift after completing training will most likely be Monday - Friday 10 am - 6:30 pm.

We are currently seeking dedicated professionals to work in ourColorado Springs, CO office (located at 1855 Telstar Drive, Colorado Springs, CO 80920) as a Entry Level Auto Claims Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.

What you'll do:

  • Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.

  • Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.

  • Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.

  • Collaborate and set expectations with external and internal business partners to facilitate claims resolution.

  • Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or equivalent experience or GED

  • Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims

  • Ability to prioritize and multi-task while navigating through multiple business applications

  • Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire

  • Successful completion of job-related assessments is required.

What sets you apart:

  • US military experience through military service or a military spouse/domestic partner

  • Bachelor’s degree

Compensation range: The hiring range for this position is: $49,840 to $51,840.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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