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Auto Adjuster Jobs (NOW HIRING)

USAA

Associate Auto Adjuster

Colorado Springs, CO · On-site +1

$49K - $51K/yr

Our Entry Level Auto Claims Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four ...

USAA

Associate Auto Adjuster

Colorado Springs, CO · On-site

$49K - $51K/yr

Our Entry Level Auto Claims Adjuster role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four ...

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Auto Adjuster information

See salary details

$30K

$57.5K

$76.5K

How much do auto adjuster jobs pay per year?

As of Jun 10, 2026, the average yearly pay for auto adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are Auto Adjusters?

Auto adjusters are insurance professionals who investigate, evaluate, and settle claims related to automobile accidents or damages. They assess the extent of the damage, determine liability, and calculate appropriate compensation based on policy coverage. Auto adjusters work closely with policyholders, repair shops, and sometimes law enforcement to ensure claims are handled accurately and fairly. Their goal is to resolve claims efficiently while adhering to company guidelines and legal regulations.

What are some common challenges Auto Adjusters face when handling claims, and how can they be managed?

Auto Adjusters often encounter challenges such as managing high caseloads, navigating complex or disputed claims, and communicating effectively with policyholders who may be stressed or upset. Staying organized, maintaining clear documentation, and developing strong negotiation and customer service skills are essential strategies for overcoming these obstacles. Additionally, collaborating closely with repair shops, legal teams, and other insurance professionals can help ensure accurate claim assessments and timely resolutions.

What are the key skills and qualifications needed to thrive as an Auto Adjuster, and why are they important?

To thrive as an Auto Adjuster, you need a solid understanding of automobile repair processes, insurance policies, and claims investigation, typically supported by a relevant degree or prior claims experience. Familiarity with estimating software like CCC One, Mitchell, or Audatex and sometimes state adjuster licensing are commonly required. Strong negotiation, analytical thinking, and customer service skills help build rapport with clients and resolve claims efficiently. These competencies are crucial for accurately assessing damages, minimizing losses, and delivering fair outcomes for both clients and insurers.

What is the difference between Auto Adjuster vs Claims Adjuster?

AspectAuto AdjusterClaims Adjuster
CertificationsState licensing, industry certificationsSame as Auto Adjuster, plus general claims certifications
Work EnvironmentPrimarily in auto repair shops, insurance offices, on-site at accident scenesVaries from auto to property, health, or casualty claims, often in offices or on-site
Industry UsageSpecialized in vehicle damage claimsHandles a broader range of insurance claims including auto, property, and casualty

Auto Adjusters focus specifically on vehicle damage claims, requiring specialized knowledge of auto repairs and insurance policies. Claims Adjusters have a broader scope, handling various types of insurance claims beyond autos. Both roles require similar certifications and often work within the insurance industry, but Auto Adjusters are more specialized in automotive claims.

More about Auto Adjuster jobs
What cities are hiring for Auto Adjuster jobs? Cities with the most Auto Adjuster job openings:
What are the most commonly searched types of Auto Adjuster jobs? The most popular types of Auto Adjuster jobs are:
What states have the most Auto Adjuster jobs? States with the most job openings for Auto Adjuster jobs include:
What job categories do people searching Auto Adjuster jobs look for? The top searched job categories for Auto Adjuster jobs are:
Auto Adjuster jobs near you
Infographic showing various Auto Adjuster job openings in the United States as of June 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 63% Physical, 12% Hybrid, and 25% Remote job distribution, with an average salary of $57,485 per year, or $27.6 per hour.
Claims Auto Adjuster

Claims Auto Adjuster

American Automobile Association (AAA)

Riverside, CA

$25.48 - $28.03/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

194th of 260 rated insurance

Job description

Claims Auto Adjuster

Job Summary


This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, and claims resolution and negotiation strategies of lower complexity claims in compliance with established company technical and customer service best practices. Under moderate supervision, works within specific limits and authority to resolve claims with well-defined procedures.
Job Duties

  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements.

  • Conduct investigations to determine liability and damages and differentiate between allegations and facts. Identify and obtain statements from insureds, claimants, and witnesses.

  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimate review, material damage, liability, analysis of claims, claims technology, and tool usage.

  • Coordinate with internal and external departments as required.

  • Respond quickly to customer needs and inquiries.

  • Overtime and holiday hours may be required.


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • No prior claims experience.

  • Knowledge of Microsoft Office suite and general computer software.

  • Organization and planning recognition skills required.

  • Oral and written communication skills required.

  • Interpersonal skills required.

  • Property and Casualty Insurance License, valid in selling state - Issued by State

  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days

The starting pay range for this position is $25.48 - $28.03 per hour. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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