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Auto Adjuster Jobs in Indiana (NOW HIRING)

CSAA

Handles complex 1st and 3rd party auto liability cases involving injury, including complexity ... Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of ...

Allstate

Field Property Adjuster

Indianapolis, IN · On-site

$65K - $98K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... As the Field Property Adjuster you are responsible for investigating and confirming the facts of ...

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Showing results 1-20

All JobsAuto Adjuster JobsAuto Adjuster Jobs in Indiana

Auto Adjuster information

See Indiana salary details

$28.5K

$54.7K

$72.8K

How much do auto adjuster jobs pay per year?

As of Jul 13, 2026, the average yearly pay for auto adjuster in Indiana is $54,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $61,400.00 per year, depending on experience, location, and employer.

What are the three types of adjusters?

Auto adjusters are typically classified into three types: staff adjusters who work directly for insurance companies, independent adjusters who are contracted to handle claims for multiple insurers, and public adjusters who represent policyholders in claims disputes. Each type requires different licensing and skills, and they often work in different environments or schedules.

What are Auto Adjusters?

Auto adjusters are insurance professionals who investigate, evaluate, and settle claims related to automobile accidents or damages. They assess the extent of the damage, determine liability, and calculate appropriate compensation based on policy coverage. Auto adjusters work closely with policyholders, repair shops, and sometimes law enforcement to ensure claims are handled accurately and fairly. Their goal is to resolve claims efficiently while adhering to company guidelines and legal regulations.

What are some common challenges Auto Adjusters face when handling claims, and how can they be managed?

Auto Adjusters often encounter challenges such as managing high caseloads, navigating complex or disputed claims, and communicating effectively with policyholders who may be stressed or upset. Staying organized, maintaining clear documentation, and developing strong negotiation and customer service skills are essential strategies for overcoming these obstacles. Additionally, collaborating closely with repair shops, legal teams, and other insurance professionals can help ensure accurate claim assessments and timely resolutions.

What are the key skills and qualifications needed to thrive as an Auto Adjuster, and why are they important?

To thrive as an Auto Adjuster, you need a solid understanding of automobile repair processes, insurance policies, and claims investigation, typically supported by a relevant degree or prior claims experience. Familiarity with estimating software like CCC One, Mitchell, or Audatex and sometimes state adjuster licensing are commonly required. Strong negotiation, analytical thinking, and customer service skills help build rapport with clients and resolve claims efficiently. These competencies are crucial for accurately assessing damages, minimizing losses, and delivering fair outcomes for both clients and insurers.

What is the difference between Auto Adjuster vs Claims Adjuster?

AspectAuto AdjusterClaims Adjuster
CertificationsState licensing, industry certificationsSame as Auto Adjuster, plus general claims certifications
Work EnvironmentPrimarily in auto repair shops, insurance offices, on-site at accident scenesVaries from auto to property, health, or casualty claims, often in offices or on-site
Industry UsageSpecialized in vehicle damage claimsHandles a broader range of insurance claims including auto, property, and casualty

Auto Adjusters focus specifically on vehicle damage claims, requiring specialized knowledge of auto repairs and insurance policies. Claims Adjusters have a broader scope, handling various types of insurance claims beyond autos. Both roles require similar certifications and often work within the insurance industry, but Auto Adjusters are more specialized in automotive claims.

Is claim adjusting a dying field?

Claim adjusting is a stable profession with steady demand, as insurance companies require adjusters to evaluate claims regardless of economic changes. The field is evolving with technology, such as the use of claim management software and virtual inspections, but overall job prospects remain solid for qualified adjusters with proper licensing and skills.

Which adjuster makes the most money?

In the insurance industry, independent auto adjusters often earn higher pay than staff adjusters due to their ability to set their own rates and handle larger or more complex claims. Catastrophe (cat) adjusters, who work on large-scale disaster claims, typically make the most money because of the high volume and severity of claims they manage, often earning significant bonuses or overtime pay. Experience, certifications, and the geographic location also influence earning potential for auto adjusters.

Is auto claims adjuster a hard job?

Auto claims adjusters evaluate insurance claims related to vehicle accidents, which can involve complex assessments and negotiations. The job often requires strong communication skills, attention to detail, and the ability to work under pressure, making it challenging for some individuals. Certification and experience can help manage the workload and improve job performance.
What are the most commonly searched types of Auto Adjuster jobs in Indiana? The most popular types of Auto Adjuster jobs in Indiana are:
What are popular job titles related to Auto Adjuster jobs in Indiana? For Auto Adjuster jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Auto Adjuster jobs in Indiana look for? The top searched job categories for Auto Adjuster jobs in Indiana are:
What cities in Indiana are hiring for Auto Adjuster jobs? Cities in Indiana with the most Auto Adjuster job openings:
Auto Adjuster jobs near you
Infographic showing various Auto Adjuster job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $54,701 per year, or $26.3 per hour.
Multi-Line Claim Adjuster I (Auto/Property)

Multi-Line Claim Adjuster I (Auto/Property)

CCMSI

Indianapolis, IN • On-site

$47K - $61K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Overview

Multi-Line Claim Representative I (Auto/Property) - National Accounts

Location: RemoteSchedule: Full-TimeSalary Range: $60,000 - $65,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Multi-Line Claim Representative I is responsible for the investigation and adjustment of assigned commercial auto and property claims within a national accounts environment. This role manages claims from assignment through resolution (cradle to grave) while adhering to CCMSI claim handling standards, client-specific instructions, and applicable state regulations.

This position is designed for early-career adjusters with 1-2 years of claim handling experience who possess a foundational understanding of coverage and liability investigation. The ideal candidate demonstrates accountability, attention to detail, and a strong desire to grow within a multi-line claims environment.

This is not a high-volume, quick-resolution claim environment. Adjusters are expected to take ownership of their files, maintain consistent communication, and deliver quality outcomes through strong follow-through and sound judgment.

Responsibilities
  • Investigate, evaluate, and adjust commercial auto and property claims in accordance with corporate standards, client guidelines, and jurisdictional requirements
  • Apply knowledge of commercial auto policies and coverage to determine compensability and exposure
  • Conduct thorough liability investigations, including fact gathering, analysis, and documentation
  • Apply principles of comparative/contributory negligence in claim evaluation and decision-making
  • Establish and maintain appropriate reserves within authority guidelines
  • Review damage estimates, invoices, and related documentation for accuracy and claim relevance
  • Negotiate settlements within authority limits and in alignment with client expectations
  • Issue claim payments in accordance with CCMSI procedures and industry standards
  • Maintain accurate and timely claim documentation, diary management, and file updates
  • Communicate effectively with clients, claimants, and vendors, ensuring responsiveness and clarity
  • Identify and pursue subrogation opportunities where applicable
  • Manage claims across multiple accounts within a national account structure
  • Ensure compliance with all service commitments and corporate claim handling standards
QualificationsRequired Qualifications
  • 1-2 years of claim handling experience (commercial auto and/or property)
  • Foundational understanding of commercial auto coverage
  • Experience or training in liability investigations and negligence evaluation
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities and maintain organization in a fast-paced environment
  • Self-starter with strong follow-through and accountability
  • Proficiency in Microsoft Office applications
  • Reliable, predictable attendance during assigned client service hours
  • Current adjuster license in home state
Nice to Have
  • Experience handling multiple accounts in a national or carrier environment
  • Prior TPA experience
  • Additional state adjuster licenses are a plus
  • Exposure to general liability claims
  • Bilingual (Spanish) proficiency preferred
Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Structured development into multi-line and advanced claim roles
  • Culture: A supportive, team-based work environment
How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

  • Quality claim handling - thorough investigations and strong documentation
  • Timeliness & responsiveness - proactive communication and dependable follow-through
  • Compliance - adherence to client and jurisdictional standards
  • Client satisfaction - consistent and reliable service delivery
  • Professional growth - development of technical knowledge and claim expertise
Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #PropertyClaims #EntryLevelClaims #RemoteJobs #IND123 #LI-Remote

Employment Type: OTHER

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