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Auto Adjuster Jobs in Iowa (NOW HIRING)

The Misch Group

Public Adjuster

Des Moines, IA · On-site

Production Public Adjuster (Licensed) Location: Primary Locations: KS City, Des Moines IA, State of CO, State of CA, St. Louis, State of IL with emphasis on Chicago Compensation: $75,000 - $100,000 ...

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All JobsAuto Adjuster JobsAuto Adjuster Jobs in Iowa

Auto Adjuster information

See Iowa salary details

$28.2K

$54K

$71.9K

How much do auto adjuster jobs pay per year?

As of Sep 14, 2026, the average yearly pay for auto adjuster in Iowa is $53,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $60,600.00 per year, depending on experience, location, and employer.

What is an auto adjuster?

Auto adjusters are insurance professionals who investigate, evaluate, and settle claims related to automobile accidents or damages. They assess the extent of the damage, determine liability, and calculate appropriate compensation based on policy coverage. Auto adjusters work closely with policyholders, repair shops, and sometimes law enforcement to ensure claims are handled accurately and fairly. Their goal is to resolve claims efficiently while adhering to company guidelines and legal regulations.

What skills and qualifications are needed to be an auto adjuster?

To thrive as an Auto Adjuster, you need a solid understanding of automobile repair processes, insurance policies, and claims investigation, typically supported by a relevant degree or prior claims experience. Familiarity with estimating software like CCC One, Mitchell, or Audatex and sometimes state adjuster licensing are commonly required. Strong negotiation, analytical thinking, and customer service skills help build rapport with clients and resolve claims efficiently. These competencies are crucial for accurately assessing damages, minimizing losses, and delivering fair outcomes for both clients and insurers.

What challenges do auto adjusters face when handling claims?

Auto Adjusters often encounter challenges such as managing high caseloads, navigating complex or disputed claims, and communicating effectively with policyholders who may be stressed or upset. Staying organized, maintaining clear documentation, and developing strong negotiation and customer service skills are essential strategies for overcoming these obstacles. Additionally, collaborating closely with repair shops, legal teams, and other insurance professionals can help ensure accurate claim assessments and timely resolutions.

What is the difference between Auto Adjuster vs Claims Adjuster?

AspectAuto AdjusterClaims Adjuster
CertificationsState licensing, industry certificationsSame as Auto Adjuster, plus general claims certifications
Work EnvironmentPrimarily in auto repair shops, insurance offices, on-site at accident scenesVaries from auto to property, health, or casualty claims, often in offices or on-site
Industry UsageSpecialized in vehicle damage claimsHandles a broader range of insurance claims including auto, property, and casualty

Auto Adjusters focus specifically on vehicle damage claims, requiring specialized knowledge of auto repairs and insurance policies. Claims Adjusters have a broader scope, handling various types of insurance claims beyond autos. Both roles require similar certifications and often work within the insurance industry, but Auto Adjusters are more specialized in automotive claims.

How do auto adjusters get paid?

Auto adjusters typically earn a combination of salary and commissions or bonuses based on the claims they process and settle. They may also receive additional compensation for meeting performance targets and often work in an office or remote environment, using claims management software. Certification and experience can influence earning potential.

How much do auto adjusters make?

Auto adjusters typically earn an average annual salary of around $50,000 to $70,000, depending on experience, certifications, and the employer. Experienced adjusters with specialized skills or working for large insurance companies can earn higher salaries, and some may receive additional compensation through bonuses or commissions.

Is an auto adjuster a good career?

An auto adjuster is a professional who evaluates vehicle damage and determines insurance claims. The role often requires strong communication skills, attention to detail, and knowledge of insurance policies, with opportunities for advancement and flexible schedules in the insurance industry.

Which auto adjuster makes the most money?

Experienced auto adjusters with specialized skills, such as catastrophe or large-loss adjusters, tend to earn higher salaries. Those working for major insurance companies or in high-cost-of-living areas often have higher compensation, especially if they hold certifications like the AIC or CPCU. Salary can also increase with years of experience and advanced training in claims management and negotiation.

What are the most commonly searched types of Auto Adjuster jobs in Iowa?

The most popular types of Auto Adjuster jobs in Iowa are:

Auto Adjuster jobs near you
Infographic showing various Auto Adjuster job openings in Iowa as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $53,994 per year, or $26 per hour.

Auto Material Damage Adjuster

Urbandale, IA • On-site, Remote

Midwest Family Mutual Insurance Company
Insurance Services • 51 - 200 employees
Learn more about Midwest Family Mutual Insurance Companyexternal

$46K - $61K/yr

Full-time

Posted 29 days ago

Job description

Job Type
Full-time
Description
Midwest Family Mutual Insurance Company (MFM), headquartered in West Des Moines, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely.
Position Summary
Midwest Family Mutual Insurance Company is seeking an experienced Auto Material Damage Adjuster to handle non-injury automobile claims, including total-loss claims, in multiple jurisdictions. The adjuster investigates losses, determines coverage and liability, evaluates vehicle damage, establishes appropriate reserves, and resolves covered claims promptly and fairly. This role requires sound judgment, strong negotiation skills, attention to detail, and a commitment to superior customer service.
Primary Responsibilities
  • Investigate personal and commercial automobile claims and determine applicable coverage and liability.
  • Obtain recorded statements from policyholders, claimants, witnesses, and other involved parties.
  • Review policy language, endorsements, applicable statutes, and state-specific claim-handling requirements.
  • Evaluate automobile damage using repair estimates, photographs, valuation reports, and other supporting documentation.
  • Handle total-loss claims, including vehicle valuation, settlement negotiations, title documentation, salvage coordination, and communication with lienholders.
  • Establish and maintain accurate claim reserves.
  • Negotiate and settle covered claims promptly, accurately, and fairly.
  • Coordinate with policyholders, claimants, agents, repair facilities, appraisers, vendors, lienholders, and other involved parties.
  • Maintain timely, professional communication through telephone calls, email, and written correspondence.
  • Prepare thoughtful, accurate, and detailed claim-file documentation and reports.
  • Manage a high-volume workload while meeting company standards and regulatory deadlines.
  • Provide professional customer service and resolve conflicts effectively.
  • Maintain all required state adjuster licenses and complete continuing education requirements.
  • Adapt to changing laws, policy provisions, procedures, and technology.
  • Comply with company policies, procedures, and internal controls.
  • Perform other duties as assigned.

Requirements
Education and Experience
  • At least two years of experience handling automobile total loss or material- damage claims is required.
  • Experience handling claims in multiple states is highly desirable.
  • A college degree is a plus.
  • An AIC, CPCU, or other insurance-related designation is a plus.

Knowledge and Skills
  • Thorough understanding of personal and commercial automobile policy coverages and their application.
  • Working knowledge of automobiles, repair procedures, repair estimates, vehicle valuations, and total-loss settlements.
  • Knowledge of motor carrier damage and cargo losses.
  • Strong analytical, investigative, critical-thinking, and problem-solving abilities.
  • Excellent negotiation and conflict-resolution skills.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • Ability to prioritize and complete tasks accurately in a high-pressure, high-volume environment.
  • Strong computer skills and the ability to work effectively in a paperless claims-management system.
  • Proficiency with Microsoft Word and basic proficiency with Microsoft Excel.
  • Ability to work independently and collaborate effectively as part of a team.
  • Ability to learn and adapt to new technologies and changing claim-handling requirements.
  • Ability to work effectively and efficiently in a work-from-home environment.

Work Environment and Physical Requirements
  • This is a work-from-home position. The employee must maintain a suitable home-office workspace and reliable high-speed internet service.
  • The regular schedule is 40 hours per week, consisting of eight-hour days, five days per week. Overtime may be required during periods of high claim volume.
  • This is primarily a sedentary position involving prolonged computer and telephone use.
  • The employee must have sufficient hand and finger dexterity to operate a keyboard, mouse, telephone, and other office equipment.
  • Regular and reliable attendance is required.
  • The employee must be able to travel when necessary and participate in training sessions, presentations, and meetings.

Apply