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Automotive Adjuster Jobs (NOW HIRING)

Allstate

OR · On-site

Responsible for investigating and confirming the facts of loss for the most complex automobile ... We are seeking a Litigation Adjuster to handle attorneyrepresented claims with values up to $100 ...

Allstate

Telephone Claims Adjuster

OR · On-site +1

$68K - $104K/yr

This role is responsible for investigating and handling automobile claims from initial report ... National General Insurance is hiring Material Damage Telephone Adjusters to join our team in ...

Allstate

Telephone Claims Adjuster

Scottsdale, AZ · On-site

$68K - $104K/yr

This role is responsible for investigating and handling automobile claims from initial report ... National General Insurance is hiring Material Damage Telephone Adjusters to join our team in ...

Allstate

OR · On-site

$68K - $104K/yr

In this role, you'll investigate automobile claims by reviewing police reports, gathering witness ... Adjuster Analyst II: $47,500.00 - $61,600.00 Adjuster Analyst III: $50,000.00 - $65,300.00 Adjuster ...

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All JobsAutomotive Adjuster Jobs

Automotive Adjuster information

See salary details

$30K

$57.5K

$76.5K

How much do automotive adjuster jobs pay per year?

As of Jun 9, 2026, the average yearly pay for automotive adjuster in the United States is $57,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between Automotive Adjuster vs Auto Claims Examiner?

AspectAutomotive AdjusterAuto Claims Examiner
Required CredentialsHigh school diploma; insurance adjuster license often requiredHigh school diploma; insurance licensing may be needed
Work EnvironmentOn-site at repair shops, insurance offices, or in the fieldPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, auto repair shops, independent adjustersInsurance companies, third-party claims organizations

Automotive Adjusters and Auto Claims Examiners both work within the auto insurance industry, handling claims and assessing vehicle damages. While Automotive Adjusters often inspect vehicles directly and may work in the field, Auto Claims Examiners typically review claims and documentation in an office setting. Both roles require insurance knowledge and licensing, but their work environments and daily tasks differ.

Is claim adjusting a dying field?

Claim adjusting, including roles like automotive adjusters, remains a stable profession as insurance companies continue to require damage assessments and claims processing. The field is evolving with technology such as claim management software and digital inspections, but demand for skilled adjusters persists due to ongoing insurance needs. Certification and experience can enhance job prospects in this growing industry.

What are automotive adjusters?

Automotive adjusters, also known as auto claims adjusters, are professionals who investigate and evaluate insurance claims related to vehicle damage or loss. They inspect the damage, review police reports, interview involved parties, and determine the extent of the insurance company's liability. Their main goal is to ensure that claims are settled fairly and in accordance with policy terms. Automotive adjusters play a crucial role in helping policyholders through the claims process and ensuring accurate compensation.

What are some common challenges Automotive Adjusters face when handling multiple claims simultaneously?

Automotive Adjusters often need to juggle several claims at once, which can present challenges such as managing tight deadlines, ensuring accurate documentation, and communicating effectively with various parties including clients, repair shops, and insurers. Prioritizing tasks and staying organized are key, as each claim may be at a different stage and require different levels of attention. Developing strong time management skills and using claim management software can help adjusters stay on top of their workload and provide timely, accurate service.

What are the key skills and qualifications needed to thrive as an Automotive Adjuster, and why are they important?

To thrive as an Automotive Adjuster, you need expertise in vehicle damage assessment, knowledge of insurance policies, and often a relevant certification or state licensure. Familiarity with claims management software, estimating tools like CCC ONE or Mitchell, and digital documentation systems is typically required. Strong negotiation, analytical thinking, and customer service skills help you effectively resolve claims and communicate with clients and repair shops. These abilities are crucial to ensure accurate settlements, maintain customer satisfaction, and comply with legal and industry standards.
More about Automotive Adjuster jobs
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Automotive Adjuster jobs near you
Automotive Warranty Claims Adjuster

Automotive Warranty Claims Adjuster

iA American Warranty Group, Inc.

Austin, TX • On-site

$49K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Description

Build the future with us

Are you driven by customer service excellence and eager to contribute to a company that helps its clients feel confident and secure about their future? As an Automotive Warranty Claims Adjuster, you will play a key role in supporting customers, repair facilities, and dealers by initiating claims, resolving inquiries, and ensuring smooth processes that uphold our standards of trust and reliability.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you'll accomplish with us

As an Automotive Warranty Claims Adjuster, you'll be at the core of our mission. Here are the main responsibilities:

  • Answer inbound calls from customers, repair facilities, and dealers.

  • Initiate automotive claims, gather pertinent information, and document details in the Toro database.

  • Research contracts to verify coverage and claim eligibility.

  • Validate parts and labor estimates using Alldata or Mitchell Pro Demand.

  • Review claim totals, apply applicable benefits (rental, towing), and confirm payment methods.

  • Explain repair procedures and contract terms clearly to customers.

  • Provide claim summaries and notes to Team Leads and Supervisors for review.

  • Process vehicle information, physical mail, and administrative tasks related to claims.

  • Perform callbacks to repair facilities and customers as directed.

What could accelerate your success in this role

We're looking for someone who:

  • Is known for strong customer service and communication skills.

  • Stands out for accuracy and speed in data entry (30 wpm with high accuracy).

  • Demonstrates solid critical thinking and organizational skills.

  • Is recognized for adaptability and teamwork in a fastpaced environment.

  • Has at least 2 years of experience in automotive repair/claims or call center customer service.

  • Holds a High School Diploma or equivalent (ASE certification preferred).

  • Fluency in Spanish is considered a strong asset.

Why you'll love working with us

  • A work environment where learning and development merge with a collective pursuit of excellence.

  • A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

  • The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

  • Competitive benefits: Competitive benefits: Flexible Health, Dental and Vision insurance, 401(k) + company match, PTO, employee and family assistance program, performance bonus, and much more!

Apply now and get ahead of your career, where your talent really belongs!Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply - your place might be with us, and we want to get to know you!

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

CompanyiA American Warranty, L.P.Posting End Date2026-07-20


About us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.

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