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Audio Visual Support Engineer Jobs (NOW HIRING)

bwp

Lead, Audio Visual Support

Houston, TX

The Audio Visual (AV) Support Specialist is responsible for providing technical support, maintenance, and troubleshooting for enterprise audio-visual and collaboration technologies across the ...

kgs

A/V VTC Support Engineer

Fort Belvoir, VA

The A/V VTC Support Engineer will be responsible for the operation, maintenance, testing, and restoration of a wide range of communications systems, including voice, video, RF, satellite, and data ...

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Audio Visual Support Engineer information

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$41K

$92.1K

$122.5K

How much do audio visual support engineer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for audio visual support engineer in the United States is $92,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $106,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Audio Visual Support Engineer, and why are they important?

To thrive as an Audio Visual Support Engineer, you need a solid understanding of AV technologies, troubleshooting, and networking, often supported by a relevant technical degree or certifications like CTS. Familiarity with AV control systems (e.g., Crestron, Extron), video conferencing platforms, and diagnostic tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills are crucial to ensure seamless AV operations, timely issue resolution, and exceptional user experiences in diverse environments.

What are the typical challenges faced by Audio Visual Support Engineers when managing live events, and how can they best prepare for them?

Audio Visual Support Engineers often encounter challenges such as last-minute equipment failures, compatibility issues between devices, and unexpected changes in event requirements. To address these, it's essential to conduct thorough pre-event testing, maintain backup equipment, and communicate closely with event organizers and presenters. Being adaptable and having strong troubleshooting skills are key, as is staying updated with the latest AV technologies and best practices to ensure smooth event execution.

What does an Audio Visual Support Engineer do?

An Audio Visual Support Engineer is responsible for setting up, operating, and maintaining audio and video equipment used for events, meetings, and presentations. They troubleshoot technical issues, ensure optimal sound and visual quality, and provide support to users before, during, and after events. Their work may involve installing new AV systems, configuring hardware and software, and training staff on proper equipment usage.

What is the difference between Audio Visual Support Engineer vs AV Technician?

AspectAudio Visual Support EngineerAV Technician
CredentialsTypically requires a degree or certification in AV technology or related fieldOften has certifications like CTS or technical training in AV systems
Work EnvironmentSupports complex AV systems in corporate, conference, or event settingsHandles installation, maintenance, and troubleshooting of AV equipment
Employer & IndustryEmployers include corporations, event companies, and AV service providersCommonly employed by event venues, rental companies, and corporate IT teams

The main difference is that an Audio Visual Support Engineer typically works on designing, supporting, and troubleshooting complex AV systems, often requiring higher technical skills and certifications. An AV Technician focuses more on installation, maintenance, and operational support of AV equipment. Both roles are essential in the AV industry but differ in scope and responsibilities.

More about Audio Visual Support Engineer jobs
What states have the most Audio Visual Support Engineer jobs? States with the most job openings for Audio Visual Support Engineer jobs include:
What job categories do people searching Audio Visual Support Engineer jobs look for? The top searched job categories for Audio Visual Support Engineer jobs are:
Audio Visual Support Engineer jobs near you
Infographic showing various Audio Visual Support Engineer job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $92,099 per year, or $44.3 per hour.

Lead, Audio Visual Support

Boardwalk Pipelines

Houston, TX • On-site

Full-time

Posted 25 days ago

Job description

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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.
We are currently looking for a Lead, Audio Visual Support for our Houston, TX office.
POSITION DESCRIPTION:
The Audio Visual (AV) Support Specialist is responsible for providing technical support, maintenance, and troubleshooting for enterprise audio-visual and collaboration technologies across the organization. Reporting to the IT department, this role ensures the reliability and optimal performance of conference room technologies, Microsoft Teams Rooms, Cisco collaboration devices, displays, and related AV systems to support meetings, presentations, and hybrid work environments. The position serves as a key partner to IT, facilities, and end users to deliver a seamless audio-visual experience.
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
  • 5-10 years of hands-on experience supporting enterprise audio-visual and collaboration technologies
  • Proven experience supporting Microsoft Teams Rooms (Windows and Android-based) in a corporate environment
  • Experience supporting Cisco collaboration devices (room kits, cameras, codecs, Teams/Webex-enabled hardware)
  • Demonstrated experience supporting conference rooms, executive meeting spaces
  • Background working within an IT organization or closely aligned with IT operations
  • Advanced troubleshooting of AV hardware, software, and connectivity issues
  • Strong knowledge of:
    • Microsoft Teams Rooms architecture and peripherals
    • Cisco collaboration and conferencing devices
    • Televisions, commercial displays, and control interfaces
  • Solid understanding of AV signal flow (HDMI, USB, DisplayPort, audio paths)
  • Working knowledge of network concepts relevant to AV:
    • IP addressing
    • PoE
    • VLAN awareness
    • Wired vs. wireless connectivity
  • Experience supporting audio systems, including microphones, speakers, echo cancellation, and gain structure
  • Ability to independently support live meetings, including high-visibility and executive sessions
  • Strong incident, request, and problem management skills in a ticketed IT environment
  • Experience providing white-glove support when needed
  • Skilled at root cause analysis and preventing recurring issues
  • Ability to document configurations, procedures, and troubleshooting steps clearly
  • Excellent customer service and communication skills
  • Comfortable working directly with executives and business leaders
  • Ability to prioritize work across multiple rooms, sites, and simultaneous issues
  • Strong sense of ownership and accountability

PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
  • Experience administering or monitoring environments via:
    • Microsoft Teams Admin Center
    • Cisco Control Hub
  • Familiarity with AV control systems such as:
    • Crestron
    • Extron
    • AMX
  • Knowledge of DSP platforms (Biamp, QSC, Shure) and audio tuning concepts
  • Experience with remote monitoring and management tools for AV environments
  • Participation in or ownership of:
    • Conference room builds and refreshes
    • AV standardization initiatives
    • Hardware selection and lifecycle planning
  • Experience working with AV vendors, integrators, and facilities teams
  • Ability to contribute to roadmaps and strategy for collaboration technology
  • CTS (Certified Technology Specialist)
  • Microsoft Teams Rooms training or certification
  • Cisco Collaboration certifications
  • Manufacturer certifications (Logitech, Poly, Cisco, Crestron, Extron)
  • Experience supporting multi-site or global organizations
  • Experience creating user training materials and room usage documentation

REQUIRED EDUCATION:
  • Associate's degree in IT, AV Technology, or related field, or equivalent professional experience (required)

PREFERRED EDUCATION:
  • Bachelor's degree in a technical discipline
  • Certified Technology Specialist(CTS) or equivalent AV industry certification
  • Microsoft Teams Rooms, Cisco Collaboration, or major AV vendor certifications
  • Biamp certifications
  • QSC Q-SYS training

ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.

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