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Audio Visual Support Jobs (NOW HIRING)

bwp

Lead, Audio Visual Support

Houston, TX

The Audio Visual (AV) Support Specialist is responsible for providing technical support, maintenance, and troubleshooting for enterprise audio-visual and collaboration technologies across the ...

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$10

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How much do audio visual support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for audio visual support in the United States is $35.10, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $42.79 per hour, depending on experience, location, and employer.

What are Audio Visual Support professionals?

Audio Visual Support professionals are specialists who set up, operate, and maintain audio and video equipment used for events, meetings, classrooms, and conferences. They ensure that microphones, projectors, video displays, sound systems, and other AV technology function properly to facilitate smooth presentations or productions. Their responsibilities may also include troubleshooting technical issues, providing on-site assistance, and training users on AV equipment. Audio Visual Support staff are essential for delivering high-quality audio and visual experiences in various settings.

What job makes $10,000 a month without a degree?

An Audio Visual Support role typically does not pay $10,000 a month without specialized skills, certifications, or extensive experience. High earnings in this field are usually associated with senior positions, freelance work, or managing large-scale events, often requiring technical expertise with AV equipment and strong problem-solving abilities.

What is the difference between Audio Visual Support vs AV Technician?

AspectAudio Visual SupportAV Technician
CredentialsTypically requires technical certifications or training in AV systemsOften requires similar certifications, with additional specialized training
Work EnvironmentEvent venues, corporate settings, conference centersInstallation sites, live events, maintenance environments
Employer & Industry UsageEvent planning companies, corporate organizations, AV service providersAV rental companies, production companies, corporate IT departments
Common Search & ComparisonYesYes

Audio Visual Support and AV Technicians often share similar skills and work environments, focusing on setting up, operating, and maintaining AV equipment. However, Audio Visual Support roles may encompass broader responsibilities like client communication and event coordination, while AV Technicians tend to focus more on technical installation and troubleshooting. Both roles are essential in the AV industry and often overlap in skills and certifications.

What qualifications do AV techs need?

Audio Visual (AV) technicians typically need a high school diploma or equivalent, along with technical training or certification in audio, video, or AV technology. Skills in operating AV equipment, troubleshooting, and familiarity with tools like soundboards, projectors, and lighting systems are essential; some roles may require certifications such as CTS (Certified Technology Specialist).

What is audio-visual support?

Audio-visual support involves managing and maintaining equipment such as projectors, microphones, sound systems, and video conferencing tools for events, meetings, or presentations. Professionals in this role troubleshoot technical issues, set up equipment, and ensure smooth operation during use, often requiring knowledge of AV technology and relevant certifications.

What are the key skills and qualifications needed to thrive as an Audio Visual Support specialist, and why are they important?

To thrive as an Audio Visual Support specialist, you need a strong understanding of AV technology, troubleshooting skills, and experience with installation and maintenance, often supported by a relevant associate degree or certifications like CTS (Certified Technology Specialist). Familiarity with AV control systems, video conferencing platforms, and audio mixers is typically required. Excellent problem-solving abilities, communication skills, and adaptability help you efficiently address client needs and work collaboratively with event teams. These skills ensure seamless technical operations, minimize downtime, and deliver high-quality experiences for users or audiences.

What jobs make $500,000 a year?

In the field of Audio Visual Support, earning $500,000 annually is uncommon and typically associated with senior roles such as AV directors or executives in large organizations, often requiring extensive experience, advanced technical skills, and management responsibilities. High salaries may also be achieved through consulting, specialized technical expertise, or leadership positions in large corporations or entertainment venues.

What are some common challenges faced by Audio Visual Support professionals, and how can they be addressed on the job?

Audio Visual Support professionals often encounter challenges such as troubleshooting unexpected technical issues during live events, managing last-minute changes to setups, and balancing multiple requests from clients or team members. Being proactive in testing equipment beforehand, maintaining detailed checklists, and developing strong communication skills can help address these hurdles. Additionally, ongoing training on the latest AV technologies and cultivating a calm, solutions-oriented mindset are crucial for success in this fast-paced environment.
More about Audio Visual Support jobs
What cities are hiring for Audio Visual Support jobs? Cities with the most Audio Visual Support job openings:
What states have the most Audio Visual Support jobs? States with the most job openings for Audio Visual Support jobs include:
What job categories do people searching Audio Visual Support jobs look for? The top searched job categories for Audio Visual Support jobs are:
Audio Visual Support jobs near you
Infographic showing various Audio Visual Support job openings in the United States as of June 2026, with employment types broken down into 3% Full Time, 94% Part Time, and 3% Temporary. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,007 per year, or $35.1 per hour.

Lead, Audio Visual Support

Boardwalk Pipelines

Houston, TX • On-site

Full-time

Posted 24 days ago

Job description

*To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. *
Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.
We are currently looking for a Lead, Audio Visual Support for our Houston, TX office.
POSITION DESCRIPTION:
The Audio Visual (AV) Support Specialist is responsible for providing technical support, maintenance, and troubleshooting for enterprise audio-visual and collaboration technologies across the organization. Reporting to the IT department, this role ensures the reliability and optimal performance of conference room technologies, Microsoft Teams Rooms, Cisco collaboration devices, displays, and related AV systems to support meetings, presentations, and hybrid work environments. The position serves as a key partner to IT, facilities, and end users to deliver a seamless audio-visual experience.
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
  • 5-10 years of hands-on experience supporting enterprise audio-visual and collaboration technologies
  • Proven experience supporting Microsoft Teams Rooms (Windows and Android-based) in a corporate environment
  • Experience supporting Cisco collaboration devices (room kits, cameras, codecs, Teams/Webex-enabled hardware)
  • Demonstrated experience supporting conference rooms, executive meeting spaces
  • Background working within an IT organization or closely aligned with IT operations
  • Advanced troubleshooting of AV hardware, software, and connectivity issues
  • Strong knowledge of:
    • Microsoft Teams Rooms architecture and peripherals
    • Cisco collaboration and conferencing devices
    • Televisions, commercial displays, and control interfaces
  • Solid understanding of AV signal flow (HDMI, USB, DisplayPort, audio paths)
  • Working knowledge of network concepts relevant to AV:
    • IP addressing
    • PoE
    • VLAN awareness
    • Wired vs. wireless connectivity
  • Experience supporting audio systems, including microphones, speakers, echo cancellation, and gain structure
  • Ability to independently support live meetings, including high-visibility and executive sessions
  • Strong incident, request, and problem management skills in a ticketed IT environment
  • Experience providing white-glove support when needed
  • Skilled at root cause analysis and preventing recurring issues
  • Ability to document configurations, procedures, and troubleshooting steps clearly
  • Excellent customer service and communication skills
  • Comfortable working directly with executives and business leaders
  • Ability to prioritize work across multiple rooms, sites, and simultaneous issues
  • Strong sense of ownership and accountability

PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
  • Experience administering or monitoring environments via:
    • Microsoft Teams Admin Center
    • Cisco Control Hub
  • Familiarity with AV control systems such as:
    • Crestron
    • Extron
    • AMX
  • Knowledge of DSP platforms (Biamp, QSC, Shure) and audio tuning concepts
  • Experience with remote monitoring and management tools for AV environments
  • Participation in or ownership of:
    • Conference room builds and refreshes
    • AV standardization initiatives
    • Hardware selection and lifecycle planning
  • Experience working with AV vendors, integrators, and facilities teams
  • Ability to contribute to roadmaps and strategy for collaboration technology
  • CTS (Certified Technology Specialist)
  • Microsoft Teams Rooms training or certification
  • Cisco Collaboration certifications
  • Manufacturer certifications (Logitech, Poly, Cisco, Crestron, Extron)
  • Experience supporting multi-site or global organizations
  • Experience creating user training materials and room usage documentation

REQUIRED EDUCATION:
  • Associate's degree in IT, AV Technology, or related field, or equivalent professional experience (required)

PREFERRED EDUCATION:
  • Bachelor's degree in a technical discipline
  • Certified Technology Specialist(CTS) or equivalent AV industry certification
  • Microsoft Teams Rooms, Cisco Collaboration, or major AV vendor certifications
  • Biamp certifications
  • QSC Q-SYS training

ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.

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