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Att Customer Service Representative Jobs (NOW HIRING)

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Represent AT&T in residential territories through face-to-face sales * Deliver top-tier customer service and product education * Engage with new customers and build lasting relationships

Be Seen First

Represent AT&T in residential territories through face-to-face sales * Deliver top-tier customer service and product education * Engage with new customers and build lasting relationships

Customer Service Representative (CSR)

Plymouth, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Peterborough, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA ยท On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Att Customer Service Representative information

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$9

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How much do att customer service representative jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for att customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an AT&T Customer Service Representative job?

An AT&T Customer Service Representative assists customers by addressing inquiries, troubleshooting issues, and providing information about products and services. They handle billing concerns, technical support, and account management while ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of AT&T services are essential for this role.

What does a typical day look like for an ATT Customer Service Representative?

As an ATT Customer Service Representative, your typical day involves responding to customer inquiries via phone, chat, or email, handling technical support issues, billing questions, and service changes. You'll work closely with a team in a fast-paced call center environment, using specialized systems to log interactions and track customer concerns. Collaboration with supervisors and other departments is common for escalated issues or complex requests. This role requires multitasking and adaptability as you juggle multiple customer conversations and strive to meet daily performance goals.

What are the key skills and qualifications needed to thrive in the Att Customer Service Representative position, and why are they important?

To excel as an ATT Customer Service Representative, a high school diploma or equivalent, strong problem-solving abilities, and clear verbal and written communication skills are essential. Familiarity with CRM software, call center telephony, and the ability to navigate or learn company-specific service platforms are typically required. Outstanding interpersonal skills, patience, and attention to detail help representatives deliver excellent customer experiences. These abilities are vital for resolving customer inquiries efficiently, maintaining company reputation, and ensuring customer satisfaction.

More about Att Customer Service Representative jobs
What cities are hiring for Att Customer Service Representative jobs? Cities with the most Att Customer Service Representative job openings:
What states have the most Att Customer Service Representative jobs? States with the most job openings for Att Customer Service Representative jobs include:
What job categories do people searching Att Customer Service Representative jobs look for? The top searched job categories for Att Customer Service Representative jobs are:
Infographic showing various Att Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative CSR

HONEST ABE'S HOME SERVICES

Osage Beach, MO โ€ข On-site

$14/hr

Other

Posted 26 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; theyโ€™re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customersโ€™ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they donโ€™t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customersโ€™ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Additional Compensation:

  • Pay: $14.00 per hour + CSR Performance Bonus Program
  • Commissions: 4% of sold service calls
  • Bonus: Up to $910 a month
  • Anticipated annual income: $26,440.00 plus commissions

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • No

Job Type: Part-time

Expected hours: 20 per week

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person