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Associate Service Desk Analyst Jobs in Boca Raton, FL

Planet Fitness

Service Desk

Coconut Creek, FL · On-site

$14 - $15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk

Pompano Beach, FL

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Hotwire Communications

Deal Desk Analyst

Fort Lauderdale, FL · On-site

$19.50 - $26.75/hr

Deal Desk Analyst provides daily financial modeling for evaluation of all market development ... Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted ...

Planet Fitness

Service Desk Overnight

Coconut Creek, FL · On-site

$13/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk Overnight

Coconut Creek, FL · On-site

$14 - $15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

Planet Fitness

Service Desk Overnight

Coconut Creek, FL · On-site

$14 - $15/hr

Free employee Black Card Membership Summary The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This ...

ChenMed, LLC

Service Desk Manager

Miami, FL · On-site

The Associate IT Resource Manager is responsible and accountable for day-to-day service operations ... analysis, development, and administration of tactical initiatives within that functional area.

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Associate Service Desk Analyst information

See Boca Raton, FL salary details

$13

$22

$33

How much do associate service desk analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for associate service desk analyst in Boca Raton, FL is $22.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.53 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What does a service desk analyst do?

A service desk analyst provides technical support to users by troubleshooting hardware, software, and network issues. They assist with incident resolution, document problems, and may use ticketing systems to track requests, often working in IT support environments and requiring good communication skills.
What are popular job titles related to Associate Service Desk Analyst jobs in Boca Raton, FL? For Associate Service Desk Analyst jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Boca Raton, FL look for? The top searched job categories for Associate Service Desk Analyst jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Associate Service Desk Analyst jobs? Cities near Boca Raton, FL with the most Associate Service Desk Analyst job openings:
Associate Service Desk Analyst jobs near you
Service Desk

Service Desk

Planet Fitness

Coconut Creek, FL • On-site

$14 - $15/hr

Part-time

Retirement

Posted 13 days ago

Planet Fitness rating

5.5

Company rating: 5.5 out of 10

Based on 588 frontline employees who took The Breakroom Quiz

47th of 61 rated gym and leisure clubs

Job description

Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it)! We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
  • Positive and professional environment where our brand promise is "Judgement Free Zone"
  • Growth Opportunities: over 90% of our management team started as an entry level team member
  • Competitive pay
  • 401K Retirement Fund (Annual discretionary employer match up to 6%)
  • Regular involvement in community outreach events
  • Free employee Black Card Membership

Job Description Summary
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions
  • Greet all members and guests upon arrival and say goodbye upon departure;
  • Monitor club access to both members and non-members;
  • Answer questions and handle member and guest complaints;
  • Answer phone calls and provide information to prospects;
  • Give tours to prospective members;
  • Sell memberships, write agreements, and enter new members into database;
  • Operate Point-of-Sale system and collect balances on past due accounts;
  • Organize and maintain customer service front desk;
  • Schedule appointments for fitness training sessions;
  • Complete the Club Walk-Around every 20 minutes and complete checklists;
  • Answer questions and give guidance to new employees;
  • Perform beginning of shift and end of shift procedures;
  • Perform club housekeeping including, but not limited to:
    • Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
    • Dusting where and when necessary including vents;
    • Wiping tile, walls, and doors;
    • Vacuuming and mopping floors;
    • Replenishing toilet paper and soap;
    • Emptying trash cans; and,
    • Maintaining organization of cleaning closet.

  • Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
  • Perform all other duties as assigned or required.

Education & Experience
  • High School Diploma or G.E.D. preferred;
  • Previous customer service and/or sales experience preferred;
  • Previous cleaning/maintenance experience preferred; and,
  • Basic computer literacy.

Skills and Abilities
  • Excellent phone, communication, and interpersonal skills;
  • Understand and be able to communicate the Judgment Free Zone concept;
  • Accuracy with numbers;
  • Ability to follow directions;
  • Ability to work well independently and with others;
  • Positive attitude and willingness to help others;
  • Ability to maintain composure in difficult situations; and,
  • Ability to recognize and learn from mistakes.

Physical Environment & Requirements
  • Primarily indoor environment with normal exposure to light, sound, heat, and cold;
  • Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
  • Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
  • Must be able to operate equipment such as vacuums and floor scrubbers;
  • Exposure to standard cleaning fluids and chemicals;
  • Must be able to recognize, identify, and judge behavior within environment; and,
  • Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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