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Associate It Support Jobs in California (NOW HIRING)

KRAFTON Americas

IT Support Specialist

El Segundo, CA · On-site

THE OPPORTUNITY We are seeking an IT Support Specialist to join the KRAFTON Americas IT team and serve as the primary IT support resource for Eleventh Hour Games (EHG), a KRAFTON studio. This is a ...

KRAFTON Americas

IT Support Specialist

El Segundo, CA · On-site

THE OPPORTUNITY We are seeking an IT Support Specialist to join the KRAFTON Americas IT team and serve as the primary IT support resource for Eleventh Hour Games (EHG), a KRAFTON studio. This is a ...

Knighted Ventures

IT Support Specialist

Newark, CA

$26 - $30/hr

IT Support Specialist I Position: IT Support Specialist I Location: Newark, CA Pay Rate: $26 - $30 ... Associates Degree, equivalent Certification (A+, Net+, Sec+, Cloud+, etc.), or equivalent ...

Rivet Industries

IT Support Technician

San Jose, CA · On-site

$25.25 - $34.50/hr

The IT Support Technician role is crucial for maintaining the internal technology environment, providing first-line support for system issues, and ensuring operational efficiency for the team.

SpaceX

IT Support Technician

Hawthorne, CA · On-site

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

Intuit Dome

IT Support Specialist

Inglewood, CA · On-site

Associates degree in Computer Science, Information Technology, or equivalent work experience. * 2-3 years enterprise technology experience. * Experience with remote desktop support tools and ticket ...

Mondo

IT Support Engineer

San Francisco, CA · On-site

$55 - $65/hr

Onsite IT Support Engineer, Onsite - San Francisco Bay Area, CA. Start date is ASAP for this 6-month Contract-to-Hire position. Job Title: Onsite IT Support Engineer Location-Type: Hybrid (3 days ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

While this role will primarily support our Sunnyvale, California operations, an IT Support Technician will also provide assistance to our associates working remotely and globally. This position ...

Danaher

IT Support Technician

Sunnyvale, CA · On-site

$33.65 - $40.50/hr

While this role will primarily support our Sunnyvale, California operations, an IT Support Technician will also provide assistance to our associates working remotely and globally. This position ...

3B Staffing LLC

IT Support Engineer

Santa Clara, CA · On-site

We are looking for a technically skilled and well-organized IT Support Engineer to support our semiconductor manufacturing operations in North and South America. This position plays a dual role ...

Revel Staffing

IT Support Supervisor

Sacramento, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

San Diego, CA · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

OmniVision Technologies

IT Support Engineer

Santa Clara, CA · On-site

$110K - $135K/yr

The IT Support Engineer provides support to employees experiencing technical problems and performs troubleshooting, problem diagnosis, resolution, and escalations. In-depth knowledge and hands-on ...

3B Staffing LLC

IT Support Engineer

Santa Clara, CA · On-site

We are looking for a technically skilled and well-organized IT Support Engineer to support our semiconductor manufacturing operations in North and South America. This position plays a dual role ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in California

Associate It Support information

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in California? The most popular types of It Support jobs in California are:
What are popular job titles related to Associate It Support jobs in California? For Associate It Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in California look for? The top searched job categories for Associate It Support jobs in California are:
What cities in California are hiring for Associate It Support jobs? Cities in California with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Specialist

Million Dollar Baby Co.

Los Angeles, CA

$65K - $73K/yr

Full-time

Re-posted 23 days ago

Job description

About Million Dollar Baby Co.

Million Dollar Baby Co. started in 1990 and is proudly family-owned and operated in Los Angeles. Since then, MDB has grown to 7 distinct brands of children's furnishings ranging in style, aesthetic, and price, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in retailers like Target and Amazon, and specialty retailers like Pottery Barn Kids and Crate & Barrel.
Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, daVinci, Nursery Works, and Namesake. We're proud to offer the most Greenguard Gold–certified cribs on the market and to use FSC-certified sustainable wood across our brands whenever possible. We've also pioneered Styrofoam-free packaging for several of our best-selling collections — an innovation that reduces waste while protecting our products during shipment.
At Million Dollar Baby Co., our team members are our #1 priority, and we partner with exceptional partners and retailers around the world who share our core values:
• Treat Your Team Like Family — lead with respect, gratitude, empathy, and kindness.
• Make an Impact, Drive Results — focus on meaningful work that moves families forward.
• Deliver a "Wow" Customer Experience Every Time — every detail matters.
• Strive for Continuous Improvement & Learning — keep growing, keep getting better.
• Cultivate Quality Conversations — communicate honestly and thoughtfully to build trust.
Over the years, our commitment to people, innovation, and a positive workplace culture has earned us five consecutive "Best Place to Work" awards, one of the best workplaces by "Built in LA", a 4.6 rating on Glassdoor, and 13 years on the Inc. 5000 Fastest Growing Companies list — recognitions that reflect the heart of who we are and the community we're proud to build. We'd love to talk to you!

Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy hardware and software, as well as deliver top-notch end-user support. This role will work closely with our systems and data teams.

What you'll be doing:

  • Provide internal helpdesk support for Million Dollar Baby associates, contractors, and visitors
  • Respond to, record, track, and resolve tickets using our helpdesk software—attention to detail is essential
  • Monitor, triage, and assign Tier 1 helpdesk requests
  • Maintain and update the internal IT knowledgebase
  • Create documentation for new issues or deployments
  • Provision laptop and desktop computers (Windows 11 and MacOS) for onboarding and replacements
  • Troubleshoot and resolve hardware, software, or basic network issues for end-users in the office and warehouse
  • Support and troubleshoot the A/V setup for video conferencing, including Zoom and Zoom Rooms, Slack, and conference room technology
  • Setup and tear down audio/visual equipment for company-wide events
  • Assist with IT projects and other tasks as needed
  • Research and present emerging technologies to the team

What you bring to the table:

  • Associate degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • Previous experience in a helpdesk or IT support role, preferably 1-2 years. Warehouse IT support is a plus
  • Basic understanding of computer hardware, software, and networking principles
  • Familiarity with helpdesk software and ticketing systems
  • Experience with provisioning and deploying computers
  • Legendary customer service and deskside manner
  • Ability to troubleshoot and resolve technical issues effectively and efficiently
  • Ability to prioritize tasks, manage time effectively, and handle multiple support requests simultaneously
  • Eager to embrace new technologies and adapt to changing IT environments
California pay range
$65,000—$73,000 USD

Our Benefits:

  • 100% of your health, dental and vision insurance monthly premiums paid by us! 
  • Flexible PTO because we respect the need for work/life harmony 
  • Company matching 401(k) 
  • Vacation reimbursement and wellness and enrichment subsidy programs 
  • Tuition reimbursement 
  • Matching charitable donations to the nonprofit organization of your choice 
  • Free MDB Co. swag + generous employee discount on products 

At Million Dollar Baby Co., we're passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process.