San Mateo, CA · On-site
$70K/yr
Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
San Mateo, CA · On-site
$70K/yr
Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...
Let's talk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead - Americas, IT Support. You'll play a key role in ...
Let's talk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead - Americas, IT Support. You'll play a key role in ...
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
San Mateo, CA · On-site
$70K/yr
Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
San Francisco, CA · On-site
About the role We're looking for an IT Support Engineer based out of our San Francisco office. This is a hybrid role - 4 days per week on-site and one day working from home. What You'll Do * Device ...
Newark, CA · On-site
$26 - $30/hr
Medical
Dental
Vision
Retirement
PTO
IT Support Specialist I Position: IT Support Specialist I Location: Newark, CA Pay Rate: $26 - $30 ... Associates Degree, equivalent Certification (A+, Net+, Sec+, Cloud+, etc.), or equivalent ...
Newark, CA · On-site
$26 - $30/hr
Medical
Dental
Vision
Retirement
PTO
IT Support Specialist I Position: IT Support Specialist I Location: Newark, CA Pay Rate: $26 - $30 ... Associates Degree, equivalent Certification (A+, Net+, Sec+, Cloud+, etc.), or equivalent ...
Cerritos, CA · On-site
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced ...
Quick apply
Cerritos, CA · On-site
$18 - $20/hr
Medical
Dental
Vision
Life
Retirement
PTO
Job Title: IT Support Engineer Location: Cerritos, CA, USA Job Type: Full-Time Are you passionate about technology and even more passionate about helping people? We're seeking an experienced ...
Brea, CA · On-site
$23 - $25/hr
We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
Brea, CA · On-site
$23 - $25/hr
We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
Salinas, CA · On-site
$27 - $28/hr
Medical
Retirement
PTO
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum three years of technical support or help desk experience preferred * Experience supporting Windows ...
Salinas, CA · On-site
$27 - $28/hr
Medical
Retirement
PTO
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum three years of technical support or help desk experience preferred * Experience supporting Windows ...
Salinas, CA · On-site
$27 - $28/hr
Medical
Retirement
PTO
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum three years of technical support or help desk experience preferred * Experience supporting Windows ...
Salinas, CA · On-site
$27 - $28/hr
Medical
Retirement
PTO
Associate degree in Information Technology, Computer Science, or related field preferred * Minimum three years of technical support or help desk experience preferred * Experience supporting Windows ...
We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
We are seeking a motivated IT Support Technician to join our team. In this role, you will provide ... Associate degree in Information Technology, Computer Science, or a related field. * CompTIA A ...
San Diego, CA · On-site
$36 - $40/hr
Medical
Retirement
PTO
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
San Diego, CA · On-site
$36 - $40/hr
Medical
Retirement
PTO
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
Medical
Dental
Vision
Retirement
Job Summary The IT Support Specialist - Folsom is a hands-on individual contributor role responsible for providing reliable, secure, and responsive IT support to Voyager users at the Folsom site.
Medical
Dental
Vision
Retirement
Job Summary The IT Support Specialist - Folsom is a hands-on individual contributor role responsible for providing reliable, secure, and responsive IT support to Voyager users at the Folsom site.
$36 - $40/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
Quick apply
$36 - $40/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
Folsom, CA · On-site
Medical
Dental
Vision
Retirement
Job Summary The IT Support Specialist - Folsom is a hands-on individual contributor role responsible for providing reliable, secure, and responsive IT support to Voyager users at the Folsom site.
Folsom, CA · On-site
Medical
Dental
Vision
Retirement
Job Summary The IT Support Specialist - Folsom is a hands-on individual contributor role responsible for providing reliable, secure, and responsive IT support to Voyager users at the Folsom site.
$36 - $40/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
Quick apply
$36 - $40/hr
Associate's or Bachelor's degree in Information Technology, Computer Science, or an equivalent ... Experience supporting Windows, macOS, Microsoft 365, mobile devices, printers, peripherals, and ...
Los Angeles, CA · On-site
The Role The IT Support Specialist is the frontline of Oxford Road's internal technology function, responsible for ensuring that employees can work without friction. This role handles day-to-day ...
Los Angeles, CA · On-site
The Role The IT Support Specialist is the frontline of Oxford Road's internal technology function, responsible for ensuring that employees can work without friction. This role handles day-to-day ...
Irvine, CA · On-site
Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...
Quick apply
Irvine, CA · On-site
Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 Months Experience:8-15 Years Client Enterprise IT is scaling rapidly across sites, cloud platforms ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
Let'stalk about the team As an Associate Analyst, IT Support, you will be based on-site at our San Diego headquarters and report to the Team Lead-Americas,IT Support.You'llplay a key role in ...
| Aspect | Associate It Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, HDI-SCA |
| Work Environment | Corporate, SMBs, IT departments | Help desks, IT support centers, customer service |
| Job Responsibilities | Basic troubleshooting, hardware/software support, user assistance | Responding to user issues, ticket management, troubleshooting |
Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.
The most popular types of It Support jobs in California are:
For Associate It Support jobs in California, the most frequently searched job titles are:
The top searched job categories for Associate It Support jobs in California are:
Cities in California with the most Associate It Support job openings:
Role : IT Support Engineer
Location : San Mateo, CA
Salary: $70K/Year + Benefits and Bonus
Position: Full Time
Description: Looking for a qualified and high-energy IT Support Engineer to handle desk-side and full-service support for company users working. The engineer is responsible for users' satisfaction with IT services and also acts as a regional point of escalation for IT issues. The engineer reports to the Director of Corporate IT.
The Regional IT Support Engineer is a member of a full-spectrum User Support team that includes other Regional Engineers and complements the Global Corporate IT Service Desk. The engineer collaborates with other regions and with the IT Service Desk to ensure locally delivered services are performed as part of a continuous and seamless user experience.
As the engineer of the local IT region with closest proximity to daily business operations, this engineer is expected to understand requirements for and impact of IT services and to contribute feedback to the rest of IT team.
Responsibilities:
Handle all aspects of IT end-user field support for US headquarters employees and act as a local, regional point of escalation for IT issues
Prevent, monitor and respond to ensure user issues are addressed, escalating as appropriate
Manage and support Windows and Mac systems
Manage technical currency and process consistency according to standards
Manage and monitor servers and cloud services such as Microsoft AD, DNS\DHCP, Salesforce CRM, Google Apps, Office 365, Okta
Collaborate with other regions, global support groups and Service Owners to identify new service requirements and enhance existing ones
Oversee and deliver local projects
Manage IT procurement
Act as backup for other User Support Engineers
Desired Skills and Experience
Must Have
3+ years in IT helpdesk support positions
2+ years in IT roles with increasing levels of responsibility
2+ years with Microsoft AD and various services (DNS\DHCP\etc.)
Experience with Apple Macs, installations and troubleshooting
LAN/WAN networking experience
Experience working in a complex and globally dispersed environment
Experience delivering successfully in a multi-vendor governance model
Show strong results in achieving employee satisfaction across a variety of business functions
Experience in working in cross-functional and regional teams to resolve users' issues
Nice to Have
Microsoft technical certifications
Google Apps for Business knowledge and experience
Office 365 knowledge and experience
Excellent written and verbal communication skills
VoIP experience
Must Have
3+ years in IT helpdesk support positions
2+ years in IT roles with increasing levels of responsibility
2+ years with Microsoft AD and various services (DNS\DHCP\etc.)
Experience with Apple Macs, installations and troubleshooting
LAN/WAN networking experience
Experience working in a complex and globally dispersed environment
Experience delivering successfully in a multi-vendor governance model
Show strong results in achieving employee satisfaction across a variety of business functions
Experience in working in cross-functional and regional teams to resolve users' issues
All your information will be kept confidential according to EEO guidelines.
