Associate Director Clinical Operations Jobs (NOW HIRING)

Location:  Remote with approximately 30% travel 

Department: Community Impact

Schedule:  Day shift | Full-time

Salary:  $116,413.30 - $157,499.66 per year

Eligible for annual bonus incentive

As Director, Clinical Operations you will direct the development and implementation of policies, procedures and strategies.  Other responsibilities will include:

Strategy and Planning:

• Leads the national partnership strategy and aligns initiatives with Ascension's long-term strategic, integrated, operational and value-based care priorities.
• Develops and maintains the community partnership and integration roadmaps including governance, implementation plans, resourcing, and KPIs across markets
• Develops a standardized community needs assessment framework that can be used by ministries to understand local needs, assets, and partnership opportunities; translate needs into prioritized initiative
• Plans, evaluates and identifies needs for neighborhood outreach services.

Partnership Development:

• Identifies, assesses and cultivates relationships with community partners to build a national pipeline of partnership opportunities
• Leads partner evaluation and develop business cases to support strategic partnerships, affiliations, and joint initiatives.
• Oversees governance structures internally and across partner organizations, including shared decision-making bodies, clinical and operational workgroups, and performance oversight to ensure alignment, accountability, and consistency across the care continuum.
• Collaborates with internal clinical, operational, and strategy leaders to ensure alignment and adoption across ministries.

Implementation and Performance Management:

• Leads implementation planning and execution for approved partnerships, including operating model design, integration workplans, resource coordination, and change management
• Defines and establish KPIs and monitoring routines to track partnership performance (access, quality, utilization, cost, patient experience, equity outcomes) and drive corrective actions

Funding and Budget Management:

• Identifies, pursues, and helps align funding opportunities that support community partnership goals.
• Leads budget oversight for assigned areas, monitoring spend and ensuring resources are used effectively.

Licensure / Certification / Registration:

• BLS Provider preferred. American Heart Association or American Red Cross accepted.
• Registered Nurse Licensure preferred. Required relevant to state in which work is performed.

Education:

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

• Master's degree preferred (MPH)
• 7-10 years of Operations or Federally Qualified Health Center (FQHC) experience 
• Firm experience with Medicaid or government programs engagement 
• Exceptional experiences with EHR & EMRs (Epic, Cerner, etc)
• Proven experience in coupling strategic vision with strong operational execution
• Expertise in partnership development and providing negotiation support
• Extensive experience in creating comprehensive business cases and plans
• Deep understanding of clinical integration fundamentals, including care pathways, coordination, and performance measures
• Skilled in governance design and meeting facilitation
• Adept at leading change management initiatives within complex, matrixed environments
• Strong track record of executive communication and stakeholder influence.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.