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Associate Customer Success Manager Jobs in Indiana

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 years of experience providing benefits administration technology solutions to Taft-Hartley multiemployer ...

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Showing results 21-40

All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Indiana

Associate Customer Success Manager information

See Indiana salary details

$17.6K

$50.4K

$88.5K

How much do associate customer success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for associate customer success manager in Indiana is $50,424.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate customer success manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an associate customer success manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by associate customer success managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What are the most commonly searched types of Customer Success Manager jobs in Indiana? The most popular types of Customer Success Manager jobs in Indiana are:
What are popular job titles related to Associate Customer Success Manager jobs in Indiana? For Associate Customer Success Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Associate Customer Success Manager jobs in Indiana look for? The top searched job categories for Associate Customer Success Manager jobs in Indiana are:
What cities in Indiana are hiring for Associate Customer Success Manager jobs? Cities in Indiana with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Infographic showing various Associate Customer Success Manager job openings in Indiana as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,424 per year, or $24.2 per hour.

Sales + Customer Success Manager

WEAVER FUNDRAISING LLC

Indianapolis, IN • On-site

$15K/yr

Full-time

Retirement

Re-posted 29 days ago

Job description

Description:

Weaver Fundraising has been an industry leader in product fundraising technology and service for over 45 years. The Sales + Customer Success Manager drives Trail’s End growth by converting new Scouting Units, onboarding them successfully, and strengthening relationships with existing units to increase engagement and long-term success. This is a fast-paced, goal-driven role for a strong communicator who thrives on building relationships, leading teams, using technology effectively, and turning performance insights into action.


Success in this role means managing a high volume of outreach and account activity, guiding units through onboarding and activation, and helping returning units achieve stronger results with less effort. The ideal candidate brings a results-driven sales mindset, strong organizational discipline, comfort with CRM and AI tools, and a passion for supporting Scouting programs and the youth they serve. Your work directly fuels our mission to help Scouting programs raise more money so youth can achieve their goals.


Compensation includes a competitive base salary plus performance bonus tied to Scouting Unit growth.


Location: Indianapolis, IN (In-Office 5 days)


HOW WILL YOU HELP US GROW?

  • Drive Pipeline Growth: Accountability to pipeline growth for new Unit prospects, including oversight of onboarding and activation.
  • Sales Enablement: Leverage pre-approved materials and create custom content when needed to guide and support outreach and address specific client concerns and preferences.
  • Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and retention.
  • Sales Reporting: Keep precise and up-to-date records in HubSpot of sales activities, client interactions, and progress toward sales targets. Prepare regular reports for your Sales Leader as needed.
  • Account Management Training: Coach team to support and grow their portfolios of Units through regular communication, helpful coaching, and simple, actionable best practices.
  • Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our technology and products effectively and provide your units and councils with pertinent information.
  • Compliance: Ensure all sales activities comply with Scouting requirements and company policies, protect client confidentiality, and uphold the highest ethical standards.
  • Mission Advocacy: Represent Trail’s End with positivity and purpose, always keeping Scouts at the center of the work.
Requirements:

WHAT DO YOU NEED TO HAVE?

  • Bachelor’s degree in business, marketing, or a related field preferred.
  • 5+ years of sales experience with a track record of results.
  • Action-oriented, results-driven leader with a strong drive to win.
  • Strong communicator across phone, email, and written outreach.
  • Comfortable using CRM and AI tools such as HubSpot, Gong, and Copilot.
  • Able to manage high-volume team activity while staying organized and detail-oriented.
  • Willing to travel within the assigned territory and maintain a flexible schedule.
  • Valid driver’s license and reliable transportation required; MVR checks are conducted regularly.

PREFERRED QUALIFICATIONS:

  • Aptitude for adopting and learning new technology.
  • Familiarity with Scouting or similar youth programs.
  • Ability to review performance data and turn insights into clear next steps.

HOW WILL WE HELP YOU GROW?

  • Up to 5% 401(k) company match
  • $2500 annual HSA contribution
  • Up to $15K in continued ed reimbursement
  • Free on-site gym + healthy snacks
  • A mission-driven, collaborative culture

The role responsibilities are various and not limited to those written in this document.

Apply