Associate Case Manager Jobs in Minnesota (NOW HIRING)

Job purpose

The purpose of the Case Manager position is to support children and/or adults with Serious Mental Illness (SMI) in achieving stability, safety, and improved functioning by coordinating services,monitoringprogress, and advocating for needed supports. The Case Manager ensurestimelyengagement, consistent service delivery, andaccuratedocumentation in compliance with agency standards, state regulations, and billing requirements. Through client-centered planning, collaboration with families and providers, and connection to community resources, the Case Manager promotes continuity of care and helps clients progress toward their individual goals.

Duties and responsibilities

• Engage clients and families in ongoing, client-centered case management services that support stability, safety, and progress towardidentifiedgoals.

• Schedule all client appointments monthly in Empathic as billable services to ensure required contact and billing standards are met.

• Contact new clients within 1-2 business days to complete intake and schedule theinitialappointment.

• Monitor attendance and maketimelyefforts to reschedule missed or canceled appointments within the same month.

• Complete,maintain, and update required assessments and service plans, including Functional Assessments, Crisis Plans, Individual Family and Community Support Plans (IFCSP), CASII assessments, and Diagnostic Assessments, within required timelines.

• Document all client, collateral, and provider contacts accurately and within three business days, including attempted contacts and missed appointments.

• Coordinate andmonitorservices across the local system of care, including mental health providers, schools, social services, and community resources.

• Participate in regular supervision to review service delivery, documentation, and compliance with agency and state requirements.

• Submit Requests for Service Authorizations andrequireddocumentation at least 30 days prior toexpiration.

• Follow agency protocols for client discharge, transitions, and case closures.

• Maintain a caseload ofapproximately 12-15 clients and provide coverage for other Case Managers as assigned.

• Refer clients to crisis services when emergencies occur outside of business hours,in accordance withagency policy.

• Attend requiredtrainingsand complete supervision, mentoring, and continuing education requirements.

• Track andsubmitmileage and parking expenses within required timelines.

• Adhere to ethical standards, confidentiality requirements, and agency policies.

• Case Managers do not transport clients or family members in personal vehicles.

Qualifications

Candidatesmust meetone or moreof the following criteriain accordance withMinnesota statute:

• Experience and training in working with children with mental health needs.

• Qualify as aMental Health Practitionerunder Minn. Stat. 245I.04, subd. 4;OR

• Hold a bachelor's degree in a behavioral science or related field (including, but not limited to, social work, psychology, nursing) from an accredited college or university;OR

• Meet one of the alternative qualification pathways outlined below.

Applicants who are not mental health practitioners and do not hold a qualifying bachelor's degree may qualify if they meetoneof the following:

• Three or four years of experience as aCase Manager Associate (CMA);

• Registered Nurse without a bachelor's degree with at leastthree yearsof combined psychiatric training and relevant community-based mental health experience;

• Previously qualified as a case manager under the1998 Department of Human Services waiverand meet ongoing supervision and training requirements;

• Completion of at least80 hours of specialized trainingon the characteristics and needs of children with Serious Mental Illness (SMI) prior to providing direct services;

• Demonstrated competency in practice and knowledge of children's Serious Mental Illness consistent withnational practice standardsprior to service delivery.

Supervision, Training + Continuing Education Requirements:

• Case Managers with2,000 or more supervised hoursdelivering mental health services to children must receive38 hours of supervision annually, including at leastone hour per month of clinical supervision.

• Case Managers without 2,000 supervised hours must:

• Complete40 hours of DHS-approved trainingprior to providing services; and

• Receiveweekly clinical supervisionfrom a mental health professional until the experience requirement is met.

• Case Managers who are not licensed, registered, or certified by a health-related licensing board must complete30 hours of continuing education every two yearsin serious mental illness and mental health services.

• All clinical supervision must bedocumented in the child's record.

Case Manager Associate (CMA) Eligibility (If Applicable)

• Must be at least21 years of age.

• Must have a high school diploma or equivalent.

• Must work under the direction of a qualified Case Manager or Case Management Supervisor.

• May qualify with an associate degree in behavioral sciences/human servicesorqualifying experience as defined by statute.

Additionally, all candidates must:

• Have experience and training inidentifyingand assessing a wide range of children's needs.

• Be knowledgeable about local community resources and how to access and coordinate those resources for the benefit of children and their families.

• Meet all requiredsupervision, training, and continuing education requirementsas applicable.

Pay:

$24-$26 per hour