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Assistant Timeshare Call Center Jobs (NOW HIRING)

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... Audit and monitor intake calls for quality, compliance, and conversion effectiveness * Assist ...

Call Center Representative

Dover, DE · On-site

$12.75 - $16/hr

... assist customers with inquiries, issues, or product information * Listen actively to patients ... Follow established call center protocols and procedures to maintain the highest quality standards ...

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Job Title: Call Center Representative Location: 77 Hartland Street, East Hartford, CT 06108 ... Provide one-to-one telephone contact with consumers and providers * Assist with password resets and ...

Utilize Call Center AI tools such as speech analytics, sentiment analysis, and Agent Assist to provide actionable insights and coaching opportunities. * Identify call volume patterns, peak times, and ...

He/she will assist in the oversight of the Call Center Operations ensuring contract compliance regarding customer service standards through the effective use of team resources and staff motivation. J ...

Utilize Call Center AI tools such as speech analytics, sentiment analysis, and Agent Assist to provide actionable insights and coaching opportunities. * Identify call volume patterns, peak times, and ...

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Assistant Timeshare Call Center information

What is the difference between Assistant Timeshare Call Center vs Customer Service Representative?

AspectAssistant Timeshare Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; training in sales and communicationHigh school diploma; customer service skills training
Work EnvironmentCall center setting, sales-focusedVarious settings including retail, call centers, or office environments
Employer & Industry UsageTimeshare companies, vacation industryBroad range of industries including retail, telecom, hospitality
Common Search & ComparisonOften compared for sales and communication roles in timeshare industryCompared for general customer support roles across industries

The Assistant Timeshare Call Center role is specialized in sales and timeshare product knowledge within a call center environment, often requiring specific training. Customer Service Representatives have a broader scope, handling various customer inquiries across multiple industries. While both roles involve communication skills, the Assistant Timeshare Call Center focuses more on sales and timeshare-specific interactions, making it a more niche position.

More about Assistant Timeshare Call Center jobs
What cities are hiring for Assistant Timeshare Call Center jobs? Cities with the most Assistant Timeshare Call Center job openings:
What are the most commonly searched types of Timeshare Call Center jobs? The most popular types of Timeshare Call Center jobs are:
What states have the most Assistant Timeshare Call Center jobs? States with the most job openings for Assistant Timeshare Call Center jobs include:
Infographic showing various Assistant Timeshare Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Call Center Supervisor

Call Center Supervisor

DirectedLINK LLC

Los Angeles, CA

$80K - $100K/yr

Full-time, Other

Posted 15 days ago


Job description

Title: Call Center Supervisor (Night Shift)

Employment Type: Full-time

Compensation Range: $80,000 - $100,000 annually

Location: Los Angeles, CA

Work Schedule: Onsite, Night Shift

Industry: Legal Services

Company Overview

This organization is a high-volume legal services provider supporting personal injury and employment-related matters through a centralized intake operation. The firm relies on structured call center processes, sales discipline, and client engagement excellence to drive case acquisition and service quality.

Position Summary

The Call Center Supervisor leads a night-shift intake team responsible for engaging potential clients and supporting case sign-ups. This role manages staffing, call quality, training, and performance while ensuring consistent client experience and operational coverage during extended hours.

Key Responsibilities

  • Lead and supervise a team of more than fifteen intake representatives
  • Create and manage work schedules to ensure adequate night and weekend coverage
  • Audit and monitor intake calls for quality, compliance, and conversion effectiveness
  • Assist intake representatives with client sign-ups as needed
  • Lead onboarding and training for new intake hires
  • Support client referral processes and intake procedures
  • Foster a positive, team-oriented onsite work environment
  • Work evenings, nights, weekends, and holidays as required

Required Qualifications

  • Ability to work evenings, nights, weekends, and holidays
  • Prior management or supervisory experience
  • Experience working in a call center environment
  • Bachelor’s degree in a relevant field
  • Experience managing or coaching entry-level workforce populations
  • Sales experience or sales-driven operational exposure
  • Strong communication and professional presence

Preferred Qualifications

  • Call center management experience
  • Experience working in a legal services environment
  • Familiarity with Salesforce or legal CRM platforms
  • Bilingual language proficiency