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Assistant Timeshare Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ

$16 - $19.75/hr

SAP skills Call Center Rep duties: * Assist with customer questions, inquiries, and issues related to accounts payable inquiries. * Take phone calls and answers chats/emails regarding accounts ...

EmergeOrtho

Call Center Specialist

Asheville, NC · On-site

$15.75 - $19.75/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Why Join EmergeOrtho? * Hiring Immediately - Start your journey with ...

RemX

Banking Call Center

Atlanta, GA · On-site

$20/hr

Banking Call Center Agent Job Duties ... Manage high-volume inbound and outbound calls with professionalism and efficiency * Assist ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks. Why Join EmergeOrtho? * Hiring Immediately - Start your new career ...

PEARL STREET DENTAL GROUP

Call Center Specialist

Dallas, TX · On-site

$16.50 - $20.75/hr

... - Assist with resolving customer complaints or issues - Follow call center scripts and procedures to ensure consistency and quality of service - Collaborate with team members to achieve call center ...

RemX

Call Center Representative

Atlanta, GA · On-site

$20/hr

... efficiency * Assist customers with everyday banking needs, including: * Account balances ... High volume call center experience * 1+ year of customer service or call center experience * Strong ...

Sparkbit 360

Call Center Representative

Washington, DC

$18 - $22.75/hr

We are searching for a reliable and detail-oriented Call Center Representative to support daily customer interactions and assist with operational communication tasks at our Washington location. This ...

GULF COAST

Call Center Specialist

Texas City, TX

$14.25 - $18/hr

Call Center Specialist Location: Galveston County FLSA Status ... Non-Exempt Working Status: Full Time with Benefits Summary: Assist direct supervisor with providing ...

AYS

Call center representative

Indianapolis, IN · Remote

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... Keeping up-to-date with product and service knowledge to effectively assist customers * Meeting or ...

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All JobsAssistant Timeshare Call Center Jobs

Assistant Timeshare Call Center information

What is the difference between Assistant Timeshare Call Center vs Customer Service Representative?

AspectAssistant Timeshare Call CenterCustomer Service Representative
Required CredentialsHigh school diploma; training in sales and communicationHigh school diploma; customer service skills training
Work EnvironmentCall center setting, sales-focusedVarious settings including retail, call centers, or office environments
Employer & Industry UsageTimeshare companies, vacation industryBroad range of industries including retail, telecom, hospitality
Common Search & ComparisonOften compared for sales and communication roles in timeshare industryCompared for general customer support roles across industries

The Assistant Timeshare Call Center role is specialized in sales and timeshare product knowledge within a call center environment, often requiring specific training. Customer Service Representatives have a broader scope, handling various customer inquiries across multiple industries. While both roles involve communication skills, the Assistant Timeshare Call Center focuses more on sales and timeshare-specific interactions, making it a more niche position.

More about Assistant Timeshare Call Center jobs
What cities are hiring for Assistant Timeshare Call Center jobs? Cities with the most Assistant Timeshare Call Center job openings:
What are the most commonly searched types of Timeshare Call Center jobs? The most popular types of Timeshare Call Center jobs are:
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What job categories do people searching Assistant Timeshare Call Center jobs look for? The top searched job categories for Assistant Timeshare Call Center jobs are:
Assistant Timeshare Call Center jobs near you
Infographic showing various Assistant Timeshare Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
CALL CENTER SUPERVISOR

CALL CENTER SUPERVISOR

North East Medical Services

Daly City, CA • On-site

$88K - $101K/yr

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago

Job description

The Call Center Supervisor will work along the Call Center team in answering and routing a high volume of calls to appropriate recipients while also performing a wide range of clerical duties, special projects, and assisting the manager with leading the Call Center team.
ESSENTIAL JOB FUNCTIONS:
  • Perform all duties of Call Center Agents
  • Comprehend directions from department heads and provide accurate daily direction, communication, and instructions to the Call Center team
  • Meet personal/team qualitative and quantitative targets
  • Assist in identifying operational issues, department needs and recommending process improvements
  • Monitor queue and track inbound call logs. Keep manager and staff aware of inbound calls, calls waiting, and abandonment rate
  • Responsible for meeting call center metrics including but not limited to call abandonment rate, average speed of answers
  • Responsible for monitoring, analyzing, and reporting on call data
  • Prepares agendas and facilitates department meetings
  • Responsible for investigating and responding to patient questions and complaints in timely manner
  • Handle escalated calls
  • Being available to assist staff with difficult calls
  • Responsible for working with IT on problems with devices. Configure and maintain call distribution system.
  • Circulate the room periodically every day to listen to conversations and provide instructions
  • Maintain a current understanding of clinic operations and procedures
  • Monitor staff quality and performance and provide feedback and coaching as appropriate
  • Assist manager in project completion
  • Perform quality assurance check to ensure compliance to regulatory requirements
  • In charge of keeping track and ordering office supplies
  • Responsible for training new staff
  • Conduct frequent quality assurance audits of department, report to manager results
  • Participate/represents department in meetings
  • Ensure performance standards, department goals, policies, and procedures are being met and adhered to. Communicate any clinic operation changes back to team
  • Assist management in forecasting volume of calls and review staffing levels
  • Provides guidance, mentorship, and motivation to Call Center team through positive communication and feedback
  • Responsible for carrying out supervisory/managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and hiring of employees; planning, assigning, scheduling, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Performs other job duties as required by manager/supervisor

  • Completion of a B.A./B.S. degree and one year of customer service experience or five years of customer service experience required in a call center setting
  • Strong communication skills
  • Ability to work in a fast pace environment
  • Must be proficient with computers
  • Must be able to work day time shift and some Saturdays in rotation
  • Must be detail oriented
  • Prior leadership experience highly preferred
  • Prior experience in a medical field is preferred
  • Ability to relate to patients in a professional and courteous manner, maintain a positive environment while working with coworkers and/or patients within a diverse culture
  • Providing great customer service to ensure that we are living up to NEMS vision and mission statement

LANGUAGE:
  • Must be able to fluently speak, read and write English
  • Fluent Chinese speaker (Cantonese and Mandarin) required
  • Ability to speak other languages are an asset

STATUS:
  • This is a FLSA exempt position.
  • This is not an OSHA high-risk position.

NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).

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