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Assistant Rooms Executive Jobs (NOW HIRING)

RAR Hospitality

Rooms Division Assistant

San Diego, CA · On-site

$44K - $51K/yr

The assistant rooms division manager also collaborates with other departments to ensure seamless ... Able to clearly communicate to Associates, guests, vendors, Corporate Executives. * The hotel ...

Elanco

Executive IT Support Partner

Indianapolis, IN

... assistants by understanding individual technology preferences and business needs. * Serve as the IT Site owner for Elanco Global Headquarters. * Ensure conference rooms, executive meeting spaces ...

Nextech

Job 5148: AV Support Engineer

Memphis, TN

Support conference rooms, executive meetings, presentations, and special technology events. * Perform scheduled software, firmware, and system updates. * Assist with AV deployments, hardware ...

Marriott

Assistant Rooms Ops Manager (Front Desk)

Boston, MA · On-site

$19 - $24/hr

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates ...

JPC Partners

AV Technician

Norristown, PA · Hybrid

Technical support for the Conference and Training Center, corporate conference rooms, executive ... * Assist with other A/V Group projects and tasks related to the support of the multimedia ...

Managed Staffing

Executive Assistant

Woonsocket, RI · On-site

$30 - $32/hr

Executive Assistant, Marketing - Pharmacy & Healthcare Delivery Location: Woonsocket, RI (Hybrid ... Coordinate and schedule meetings, reserve conference rooms, and plan large events. * Arrange ...

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Assistant Rooms Executive information

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$30K

$64.5K

$102.5K

How much do assistant rooms executive jobs pay per year?

As of Aug 24, 2026, the average yearly pay for assistant rooms executive in the United States is $64,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is an assistant rooms executive?

Assistant Rooms Executives are hospitality professionals responsible for overseeing the daily operations of a hotel's rooms division, which typically includes front office, housekeeping, and guest services. They assist the Rooms Division Manager or Director in ensuring high standards of guest satisfaction, efficient room assignments, and effective staff management. Their duties often involve supervising teams, handling guest complaints, coordinating with other departments, and implementing operational procedures. Strong leadership, communication, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an assistant rooms executive?

To excel as an Assistant Rooms Executive, you need strong experience in hospitality management, knowledge of front office and housekeeping operations, and often a degree in hotel management or a related field. Familiarity with property management systems (PMS), reservation software, and industry certifications such as CHA (Certified Hotel Administrator) are highly beneficial. Excellent leadership, problem-solving, and interpersonal skills set outstanding professionals apart in this role. These competencies ensure seamless guest experiences, efficient team coordination, and high operational standards in hospitality environments.

What are some typical challenges faced by an assistant rooms executive, and how can they be effectively managed?

Assistant Rooms Executives often encounter challenges such as balancing guest satisfaction with operational efficiency, managing staff schedules, and handling unexpected issues like last-minute room changes or maintenance needs. Effective management involves strong communication skills, the ability to delegate tasks, and quick problem-solving. Building good relationships with housekeeping, front office, and maintenance teams is crucial for seamless operations and guest experience. Regular training and feedback sessions can also help in maintaining high service standards.

What is the difference between Assistant Rooms Executive vs Front Office Supervisor?

AspectAssistant Rooms ExecutiveFront Office Supervisor
ResponsibilitiesSupports room management, guest services, and coordination with housekeepingOversees front desk operations, guest check-in/out, and staff management
CredentialsHospitality diploma or degree, relevant certificationsHospitality diploma or degree, relevant certifications
Work EnvironmentHotel rooms, guest areas, coordination with housekeepingFront desk, lobby, guest service areas
Industry UsageCommonly used in hotel operations, especially in guest servicesCommonly used in hotel management, especially in front desk supervision

While both roles support hotel operations, the Assistant Rooms Executive primarily focuses on supporting room management and guest services, whereas the Front Office Supervisor manages front desk operations and guest interactions directly. Both roles require hospitality certifications and work in similar environments, but their specific responsibilities differ within hotel management.

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Assistant Rooms Executive jobs near you
Infographic showing various Assistant Rooms Executive job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $64,456 per year, or $31 per hour.

Rooms Division Assistant

RAR Hospitality

San Diego, CA • On-site

$44K - $51K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

POSITION SUMMARY
The Rooms Division Assistant at Hilton Garden Inn and Homewood Suites, located at 3939 Ocean Bluff Ave, San Diego, CA 92130, plays a key leadership role in overseeing front desk, housekeeping, and engineering operations. This position is responsible for fostering a proactive, welcoming, and efficient service environment, while mentoring and guiding the front desk team to enhance guest satisfaction. The assistant rooms division manager also collaborates with other departments to ensure seamless operations and uphold the highest standards of service excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Guest Experience Management:

  • Provide a warm welcome and ensure every guest has an enjoyable and memorable experience.
  • Analyze guest feedback and implement improvements in service quality, including resolving escalated guest issues promptly.
  • Maintain a clean and safe workspace while ensuring that all guest needs are met, and expectations are exceeded.
Team Management:
  • Mentor the front desk team, including supervisors, and set performance standards.
  • Develop and enforce policies and procedures for front desk operations to enhance guest satisfaction and efficiency.
Operational Oversight:
  • Liaise with housekeeping, maintenance, and sales departments to streamline operations and support hotel occupancy goals.
  • Confirm group reservations and arrange personalized services for VIP guests and event attendees.
Administrative Responsibilities:
  • Handle cash, checks, and credit cards accurately and confidentially.
  • Maintain updated records of bookings and payments, ensuring compliance with company policies.
  • Follow proper key control procedures and maintain the confidentiality of guest information.
Sales and Marketing:
  • Respond to requests from the Sales Department for upselling and marketing packages.
  • Actively engage in selling and marketing the hotel, both in person and over the phone.
REQUIRED SKILLS AND ABILITIES
  • Strong leadership and strategic planning abilities, with a focus on staff management and guest satisfaction.
  • Advanced problem-solving skills and financial acumen for effective budget management.
  • Excellent verbal communication and interpersonal skills, able to work independently and as part of a team.
  • Adhere to the policies and procedures of the company.
  • Be knowledgeable about your property's layout, facilities and services so that you can answer questions from guests.
  • Know and demonstrate emergency procedures, safety precautions and safe work habits.
  • Able to clearly communicate to Associates, guests, vendors, Corporate Executives.
  • The hotel functions seven days a week, 24 hours a day. All associates must realize this and be aware that at times it may be necessary to move an associate from their preferred shift as business demands. In addition, it is understood that business and weather determine the number of hours that are worked and that some weeks may be scheduled at less than 40 hours and other weeks at more than 40 hours.
BENEFITS
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
LANGUAGE SKILLS
  • Ability to read and interpret documents such as safety rules and procedure manuals; fluency in English is required, and bilingual skills are a plus.
EXPERIENCE AND/OR EDUCATION
  • Any combination of education and experience that provides the required knowledge, skill, and ability.
  • A minimum of 1 year of work experience as a Front Desk Agent in a similar operation is preferred.
  • Experience with hotel reservation software, especially OnQ PMS, is preferred.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without accommodation. Each associate is expected to carry out all reasonable requests by management which the associate can perform.
While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear. The associate is frequently required to reach with hands and arms. The associate is frequently required to climb or balance, stoop, kneel, crouch, or crawl. The associate must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are the responsibilities of those an associate will encounter while performing the essential functions of this job. While performing the duties of this job, the associate regularly works near moving mechanical parts, occasionally works in outside weather conditions, and is frequently exposed to vibration. The associate is frequently exposed to fumes or airborne particles, and toxic or caustic chemicals. The associate occasionally works in high precarious places. The noise level in the work environment varies. The associate will most often work alone. The job is primarily indoors with occasional outdoor exposure.

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