Job Summaryย
The Full-Time Administrative Assistant/Receptionist is responsible for delivering exceptional customer service assistance and assisting with day to day administrative needs . This entails answering phone calls, addressing visitor questions and needs, and providing an overall welcoming environment.ย
Benefitsย
- Competitive Payย
- Medical, Vision, Dentalย
- 401(k) Retirement Planย ย
- Group Life Insuranceย
- Flexible Spending Accountย
- Paid Vacationย
- Employee Discountsย
Responsibilitiesย ย
- Greet customers at the reception desk in a pleasant and professional mannerย
- Receive cash, checks and credit card payments from car deals and provide receipt of paymentย
- Maintain key, gas, plate and inventory spreadsheetsย
- Promptly and efficiently answer multi-line switchboard and direct consumers to the proper department and follow up in a timely mannerย
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionย
- Distribute daily intercompany paperwork.ย
- Accepting new vehicles into inventory which included tagging keys, entering data into appropriate inventory systems and accounting entries.ย ย
- Process dealer trade paperwork and submit to corporate for processing.ย
- Submitting monthly supplies and coffee orders to corporateย
- Maintain coffee bar by keeping counter-tops clean and refilling products as necessaryย
- Filing paperwork as needed.ย
- Perform any other special duties as requested by dealer and other managersย
- Regular attendance consistent with attendance policyย
Qualificationsย
- Team player focused on providing exemplary customer serviceย
- Ability to multi-task in a fast-paced work environmentย
- Detail-oriented with strong organizational and communication skillsย
- 18 years of age or older requiredย
- Valid driver's license and willing to submit to pre-employment background checkย
Rosen Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.ย