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Assistant Rakuten Jobs (NOW HIRING)

... * Assist in managing relationships with affiliate networks (e.g., Partnerize, Rakuten, Commission Junction, Impact) and direct partners, including onboarding, communication, and ongoing coordination.

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Rakuten * Shopkick * Upside * InMarket * Quotient * Catalina * Circana * NielsenIQ * dunnhumby * Retail media networks * Shopper marketing agencies * Brand-side CPG marketing * Consumer fintech or ...

Rakuten * Shopkick * Upside * InMarket * Quotient * Catalina * Circana * NielsenIQ * dunnhumby * Retail media networks * Shopper marketing agencies * Brand-side CPG marketing * Consumer fintech or ...

Affiliate Program Management * Assist in the day to day managem ent of the affiliate program across ... Strong understanding of affiliate platforms (e.g., Impact, Rakuten) * Proficiency with data ...

... Freestream, and Rakuten TV. About Role: We are looking for a Director of Sales who will be ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to ... Experience using AI tools (code assistants, MCP servers, agentic workflows) to accelerate ...

... to assist in the standardisation of bespoke solutions and service. Knowledge and Awareness ... Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS). Our ...

... Freestream, and Rakuten TV. About Role: We are looking for a Director of Sales who will be ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Assistant Rakuten information

What is the difference between Assistant Rakuten vs Customer Service Representative?

AspectAssistant RakutenCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice or remote; e-commerce and tech-focusedCall centers, retail, or office; customer-focused
Employer & IndustryRakuten, e-commerce, technologyVarious industries including retail, telecom, and services
Common Search & ComparisonAssisting online shoppers, platform supportHandling customer inquiries, resolving issues

The Assistant Rakuten role typically involves supporting e-commerce platform operations, assisting customers online, and working within the tech industry. In contrast, Customer Service Representatives handle customer inquiries across various industries, often in call centers. While both roles require strong communication skills and a high school diploma, Assistant Rakuten positions focus more on platform support and e-commerce, whereas Customer Service Representatives provide direct customer assistance in diverse sectors.

How does an Assistant at Rakuten typically collaborate with cross-functional teams to support business operations?

As an Assistant at Rakuten, you will often work closely with various departments such as marketing, sales, IT, and customer support to ensure smooth business operations. Your responsibilities may include coordinating meetings, managing schedules, preparing reports, and facilitating communication between teams. This collaborative environment requires strong organizational and interpersonal skills, as you'll be relied upon to help streamline processes, resolve issues, and keep projects on track. Regular interaction with team members at different levels provides valuable exposure and growth opportunities within the company.

What is an Assistant Rakuten?

An Assistant Rakuten is a professional who provides administrative and operational support within the Rakuten organization, which is a global e-commerce and online retail company. Their responsibilities may include managing schedules, coordinating meetings, handling correspondence, and assisting with various tasks to help teams run efficiently. Assistant Rakutens often work closely with managers and other staff, ensuring smooth communication and workflow. The exact duties can vary depending on the department or specific team they support.

What are the key skills and qualifications needed to thrive as an Assistant at Rakuten, and why are they important?

To thrive as an Assistant at Rakuten, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a relevant diploma or degree. Familiarity with Microsoft Office Suite, scheduling software, and Rakuten’s internal systems is often required. Excellent communication, teamwork, and problem-solving abilities help you stand out in supporting various teams and stakeholders. These skills ensure effective coordination, streamlined operations, and high-quality support within a dynamic work environment.
More about Assistant Rakuten jobs
What cities are hiring for Assistant Rakuten jobs? Cities with the most Assistant Rakuten job openings:
What are the most commonly searched types of Rakuten jobs? The most popular types of Rakuten jobs are:
What states have the most Assistant Rakuten jobs? States with the most job openings for Assistant Rakuten jobs include:
Manager, Partnerships

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Greystar rating

7.9

Company rating: 7.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

59th of 162 rated real estate companies


Job description

ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
JOB DESCRIPTION SUMMARY
The Manager, Partnerships is a key player on Greystar's Resident Experience team, responsible for supporting the execution of brand and vendor partnerships across their lifecycle, including partner onboarding, campaign coordination, and performance tracking. This role contributes to affiliate marketing initiatives and helps drive resident engagement and revenue outcomes in partnership with team leadership. Working closely with the Director, the role will build and optimize the operational systems that keep the team running at scale, while partnering cross-functionally to make Greystar Rewards and resident services programs best-in-class.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
Partnerships & Affiliate Marketing
  • Establish, nurture, and grow brand and vendor partner relationships at the national and local level, from initial outreach and recruitment through contracting, launch, and ongoing performance management.
  • Assist in managing relationships with affiliate networks (e.g., Partnerize, Rakuten, Commission Junction, Impact) and direct partners, including onboarding, communication, and ongoing coordination.
  • Contribute to achieving partnership and revenue goals by supporting partner performance optimization and identifying growth opportunities.
  • Support the execution of affiliate marketing strategy across resident-facing programs, working within established frameworks and priorities.
  • Track, analyze, and report on partner and affiliate performance metrics including traffic, conversions, revenue, resident savings, and community penetration. Use data-driven insights to refine program strategy and prioritize the pipeline.
  • Coordinate with the team and ensure affiliate and tracking links are accurate, properly attributed, and compliant across all channels.
  • Serve as a go-to relationship manager for active vendor partners, supporting quarterly account reviews and ensuring partners feel like valued collaborators.

Campaign & Content Operations
  • Manage the end-to-end brand marketing campaign workflow: intake partner offers, route content for copy adaptation, review and approve final creative, secure brand sign-off, and coordinate multi-channel distribution across Community Rewards, Bulletin Board, push notifications, resident email, and the Greystar Rewards Marketplace.
  • Review and provide feedback on campaign content to ensure alignment with brand standards and partner requirements prior to launch.
  • Oversee community-level content operations, ensuring that when a property joins Greystar, leaves the portfolio, or changes vendors, all relevant content is systematically updated across every channel.
  • Coordinate new posting workflows and content distribution requirements as the team transitions channels.

Operations & Process Improvement
  • Support the development and maintenance of operational workflows and standard operating procedures.
  • Identify opportunities to automate repetitive processes and improve marketing operations efficiency.
  • Identify bottlenecks and propose solutions that keep campaigns from stalling.
  • Support upward revenue reporting, translating partner performance data into clear narratives about program growth and pipeline health.

Cross-Functional Collaboration
  • Stay plugged into the broader Resident Experience team's goals and roadmap; build relationships across departments and with external partners that make collaboration easy and productive.
  • Keep current on trends in digital marketing, affiliate marketing, and proptech that could create new opportunities or improve how the team operates.

BASIC KNOWLEDGE & QUALIFICATIONS:
  • Bachelor's degree from an accredited college or university preferred in Business, Marketing, Communications, or related fields.
  • 4+ years of experience in affiliate marketing, partner/vendor/account management, or a similar role managing both relationship development and revenue outcomes. Agency experience is a plus.
  • Analytical mindset with experience tracking performance metrics and translating data into actionable strategy. Familiarity with Google Analytics or similar reports tools preferred.
  • Highly organized with the ability manage multiple concurrent workstreams, deadlines, and stakeholders without dropping the ball.
  • Excellent written and verbal communication skills.
  • Discipline to work independently in a fast-paced environment and a collaborative spirit that makes the whole team better.
  • Curiosity, a positive attitude, and a genuine interest in building programs that improve the resident experience.

SPECIALIZED SKILLS:
  • Working knowledge of affiliate networks and platforms (e.g., Partnerize, Commission Junction, Impact Radius, Rakuten) including tracking, attribution, and campaign optimization.
  • Demonstrated ability to manage a portfolio of partner relationships while simultaneously driving operational workflows and hitting revenue targets.
  • Understanding of multi-channel digital content distribution including email, push, in-app, and web and how to coordinate campaigns across them.

TRAVEL / PHYSICAL DEMANDS:
  • Team members work in an office or remote work environment. No special physical demands are required.
  • Rare or occasional travel may be required to attend business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

#LI-RS1
The salary range for this position is $75,000 - $85,000.
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
This position may be performed remotely anywhere within the United States except the state of Alaska.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE
August 1, 2026
This date may be subject to change due to evolving business needs.

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