$48 - $52/hr
... Rakuten - Develop email marketing campaigns, to cultivate positive relationships and encourage content creation - Assist in developing channel strategy and budget recommendation across partners to ...
New
$48 - $52/hr
... Rakuten - Develop email marketing campaigns, to cultivate positive relationships and encourage content creation - Assist in developing channel strategy and budget recommendation across partners to ...
New
... Rakuten - Develop email marketing campaigns, to cultivate positive relationships and encourage content creation - Assist in developing channel strategy and budget recommendation across partners to ...
New
... Rakuten - Develop email marketing campaigns, to cultivate positive relationships and encourage content creation - Assist in developing channel strategy and budget recommendation across partners to ...
New
| Aspect | Assistant Rakuten | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with e-commerce platforms | High school diploma or equivalent; communication skills |
| Work Environment | Office or remote; e-commerce and tech-focused | Call centers, retail, or office; customer-focused |
| Employer & Industry | Rakuten, e-commerce, technology | Various industries including retail, telecom, and services |
| Common Search & Comparison | Assisting online shoppers, platform support | Handling customer inquiries, resolving issues |
The Assistant Rakuten role typically involves supporting e-commerce platform operations, assisting customers online, and working within the tech industry. In contrast, Customer Service Representatives handle customer inquiries across various industries, often in call centers. While both roles require strong communication skills and a high school diploma, Assistant Rakuten positions focus more on platform support and e-commerce, whereas Customer Service Representatives provide direct customer assistance in diverse sectors.
About The Team
The Affiliate team is collaborative and fast paced. We operate globally, managing 10 programs across Rakuten, our Affiliate tracking provider. We partner closely with cross-functional teams to support Etsy’s overarching marketing goals.
About The Role
We are looking for a goal-oriented Digital Marketing Specialist focusing on our Affiliate marketing channel.
In this role, you will operate day-to-day affiliate tasks such as partner engagement and optimization, communications, reporting, and more. This role requires a strong balance of data-analysis, collaboration and operational responsibilities. You will work closely with cross-functional teams to ensure brand consistency and alignment with overall marketing goals. We’re looking for someone who is a self-starter, who navigates ambiguity with ease, and is always ready to deliver data-driven business solutions.
What does the day-to-day look like?
- Lead and optimize affiliate marketing programs to drive traffic, engagement and conversions
- Analyze affiliate program performance, find opportunities for improvement, and implement effective strategies
- Recruit, scale and manage affiliate relationships through our affiliate network, Rakuten
- Develop email marketing campaigns, to cultivate positive relationships and encourage content creation
- Assist in developing channel strategy and budget recommendation across partners to hit ROI targets and contribute to topline business growth
- High level of comfortability using engagement, data and reporting tools, including Mailchimp, Looker and Google Workspace
- Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.
Requirements
Must-Haves
Nice-to-Haves
