Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in ... network * Assist Account Managers with the purchase and execution of advertising placements
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in ... network * Assist Account Managers with the purchase and execution of advertising placements
Account Coordinator, Rakuten Card Linked Offer Network
Lexington, MA · On-site
$22.50 - $29.25/hr
You will assist in the execution of promotional campaigns that win new client accounts and drive ... RAKUTEN CARD LINKED OFFER NETWORK OPERATIONS . Day to Day * Prepare, file and retrieve sales ...
Account Coordinator, Rakuten Card Linked Offer Network
Lexington, MA · On-site
$22.50 - $29.25/hr
You will assist in the execution of promotional campaigns that win new client accounts and drive ... RAKUTEN CARD LINKED OFFER NETWORK OPERATIONS . Day to Day * Prepare, file and retrieve sales ...
Software Developer In Test - Back Office Systems
Lexington, MA · On-site
$56.25 - $72.50/hr
... Rakuten. Cartera Commerce is based in Lexington, Massachusetts. About the position: Cartera ... Work with QA Leads on how to design, develop, and execute manual and automated test suites * Assist ...
Software Developer In Test - Back Office Systems
Lexington, MA · On-site
$56.25 - $72.50/hr
... Rakuten. Cartera Commerce is based in Lexington, Massachusetts. About the position: Cartera ... Work with QA Leads on how to design, develop, and execute manual and automated test suites * Assist ...
Senior Project Manager - Compliance Cartera Commerce, a Rakuten company, is looking for a ... required. * Assist in preparation and performance of internal and external audits * Assist in ...
Senior Project Manager - Compliance Cartera Commerce, a Rakuten company, is looking for a ... required. * Assist in preparation and performance of internal and external audits * Assist in ...
Assistant Rakuten information
What is the difference between Assistant Rakuten vs Customer Service Representative?
| Aspect | Assistant Rakuten | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with e-commerce platforms | High school diploma or equivalent; communication skills |
| Work Environment | Office or remote; e-commerce and tech-focused | Call centers, retail, or office; customer-focused |
| Employer & Industry | Rakuten, e-commerce, technology | Various industries including retail, telecom, and services |
| Common Search & Comparison | Assisting online shoppers, platform support | Handling customer inquiries, resolving issues |
The Assistant Rakuten role typically involves supporting e-commerce platform operations, assisting customers online, and working within the tech industry. In contrast, Customer Service Representatives handle customer inquiries across various industries, often in call centers. While both roles require strong communication skills and a high school diploma, Assistant Rakuten positions focus more on platform support and e-commerce, whereas Customer Service Representatives provide direct customer assistance in diverse sectors.
How does an Assistant at Rakuten typically collaborate with cross-functional teams to support business operations?
As an Assistant at Rakuten, you will often work closely with various departments such as marketing, sales, IT, and customer support to ensure smooth business operations. Your responsibilities may include coordinating meetings, managing schedules, preparing reports, and facilitating communication between teams. This collaborative environment requires strong organizational and interpersonal skills, as you'll be relied upon to help streamline processes, resolve issues, and keep projects on track. Regular interaction with team members at different levels provides valuable exposure and growth opportunities within the company.
What is an Assistant Rakuten?
An Assistant Rakuten is a professional who provides administrative and operational support within the Rakuten organization, which is a global e-commerce and online retail company. Their responsibilities may include managing schedules, coordinating meetings, handling correspondence, and assisting with various tasks to help teams run efficiently. Assistant Rakutens often work closely with managers and other staff, ensuring smooth communication and workflow. The exact duties can vary depending on the department or specific team they support.
What are the key skills and qualifications needed to thrive as an Assistant at Rakuten, and why are they important?
To thrive as an Assistant at Rakuten, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a relevant diploma or degree. Familiarity with Microsoft Office Suite, scheduling software, and Rakuten’s internal systems is often required. Excellent communication, teamwork, and problem-solving abilities help you stand out in supporting various teams and stakeholders. These skills ensure effective coordination, streamlined operations, and high-quality support within a dynamic work environment.
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What job categories do people searching Assistant Rakuten jobs in Boston, MA look for? The top searched job categories for Assistant Rakuten jobs in Boston, MA are:
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Full-time
Medical, Dental, Vision, Retirement, PTO
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Job description
Job Description:
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Cartera Commerce, a Rakuten company who is the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, is looking for experienced, talented and passionate individuals to join our growing team. Cartera Commerce's loyalty solutions serves major airlines to top banks, we partner with elite companies who use loyalty programs to reward their customers. We help those customers earn more rewards by shopping with over 1,000 online retailers. If you want to join a dynamic team please apply. Cartera Commerce is based in Lexington, Massachusetts.
Job Summary:
The Sales Operations Coordinator supports the Merchant Services Team by monitoring and maximizing content across client shopping programs. S/he will support the implementation and integrity of merchant offers and promotional assets in order to provide the best customer experience. The Sales Operations Coordinator drives revenue opportunities for Cartera's merchant partners by validating and managing advertising placements across the Cartera network of shopping programs. S/he is cross-trained in all Merchant operations to support overall business needs at any time.
Key Responsibilities:
Qualifications:
Minimum Requirements:
#LI-CW1
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $47,142.00 - $79,920.00 annually
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Cartera Commerce, a Rakuten company who is the pioneer and leader in online cash back shopping and a subsidiary of the global Internet services company, is looking for experienced, talented and passionate individuals to join our growing team. Cartera Commerce's loyalty solutions serves major airlines to top banks, we partner with elite companies who use loyalty programs to reward their customers. We help those customers earn more rewards by shopping with over 1,000 online retailers. If you want to join a dynamic team please apply. Cartera Commerce is based in Lexington, Massachusetts.
Job Summary:
The Sales Operations Coordinator supports the Merchant Services Team by monitoring and maximizing content across client shopping programs. S/he will support the implementation and integrity of merchant offers and promotional assets in order to provide the best customer experience. The Sales Operations Coordinator drives revenue opportunities for Cartera's merchant partners by validating and managing advertising placements across the Cartera network of shopping programs. S/he is cross-trained in all Merchant operations to support overall business needs at any time.
Key Responsibilities:
- Partner with Sales and Marketing to build campaigns, analyze and report on campaign performance
- Collaborate with Sales and Merchant Operations teams to maximize sell-through velocity and ensure offer accuracy across the Cartera network
- Assist Account Managers with the purchase and execution of advertising placements
- Support all inventory and campaign management using Salesforce
- Conduct sales forecasting and reporting
- Manage merchant research process in conjunction with test transaction, customer care and back-office operations teams.
- Add merchant specific offers into the content management tool
- Work in a support role on special projects, new merchant/client launches and promotions
- Work with the merchants and Account Owners to ensure completion of accurate merchant content information online
- Support the Merchant Services and Account Management teams to ensure that member rewards rates and merchant placements are accurate
- Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
- Interact with merchant partners to provide account management support
- Communicate successes, opportunities and solutions to Account Owners to drive results
Qualifications:
- Strong organizational skills
- Excellent communication skills, both written and verbal
- Attention to detail & accuracy, adheres to deadline
- Strong analytical and quantitative skills
- Creative and innovative problem-solving skills - dissect and determine root causes of problems and propose solutions
- Professional, bright, and customer-focused
- Sense of humor and a great attitude
Minimum Requirements:
- Minimum Bachelor's degree (B.A. or B.S.) from a four-year college or university
- 0-3 years relevant work or internship experience in online marketing/retail/e-commerce
#LI-CW1
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.
USD $47,142.00 - $79,920.00 annually