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Assistant Pos Technical Support Jobs in Kansas (NOW HIRING)

WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our ... Your job is to assist our customers through their entire experience starting from consideration ...

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day ... They assist with maintaining systems, applications, security, and network configurations. They ...

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

They assist with maintaining systems, applications, security, and network configurations. They ... help desk support experience * Technical Certifications preferred. Qualifications, Skills ...

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

They assist with maintaining systems, applications, security, and network configurations. They ... help desk support experience * Technical Certifications preferred. Qualifications, Skills ...

Showing results 21-40

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are popular job titles related to Assistant Pos Technical Support jobs in Kansas?

For Assistant Pos Technical Support jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Kansas look for?

The top searched job categories for Assistant Pos Technical Support jobs in Kansas are:

What cities in Kansas are hiring for Assistant Pos Technical Support jobs?

Cities in Kansas with the most Assistant Pos Technical Support job openings:

Technical Support/Customer Advocate Agent

CLX Gaming

Emporia, KS • On-site

$12 - $15/hr

Full-time

Medical, Dental

Re-posted 22 hours ago


Job description


THIS IS A REMOTE POSITION. WORK FROM YOUR HOME 
Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience.
 
 
 Job Functions:
 
 • A Customer Support Specialist’s main duty is to provide technical support and assistance to customers regarding their hardware and software issues.
 • Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes
 • Work with supervisors and other departments to facilitate fast incident resolution.
 • Advocate on customers behalf to insure high levels of customer satisfaction
 • Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements.
 
 
 Job Requirements:
 
 • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
 • Advance understanding of PC operating systems and most common software applications. 
• Advance understanding of PC hardware components
 • Experience with troubleshooting and diagnosing computer issues.
 • Technical awareness: ability to match resources to technical issues appropriately.
 • Service awareness of all organization’s key services for which support is being provided
 • Self-motivated with the ability to work in a fast-moving environment.
 • 2-year degree in the IT field preferred, but not required.
 
 
 Benefits:
 
 • Competitive base based on experience and qualifications. 
• Uncapped Performance Bonus
 • Uncapped commissions on pre sales assistance and consultation. 
• Health and dental benefits included.
 • Full on the job training & support 
• Fun working environment and culture.
 • Great opportunity for advancement.