... support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of ...
... support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS · Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS · Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Sr. Business Development Manager
Oberlin, KS · On-site +1
... Manufacturing | Technical Sales | Strategic Accounts Remote (U.S.) | Travel up to 30% A growing U.S ... Support technical evaluations, product trials, and commercial rollouts Industry Engagement
Quick apply
Sr. Business Development Manager
Oberlin, KS · On-site +1
... Manufacturing | Technical Sales | Strategic Accounts Remote (U.S.) | Travel up to 30% A growing U.S ... Support technical evaluations, product trials, and commercial rollouts Industry Engagement
Technical Customer Care Specialist I ( Vin Solutions)
Kansas, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Kansas, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS · Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Support Specialist - Tier 1 (Remote)
Kansas City, KS · Remote
$17/hr
The Support Specialist - Tier I properly responds to inbound and outbound customer calls to provide ... Maintain technical proficiency through continued education with relevant software, services ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... AMAMCO Tool is a trusted partner to manufacturers across a wide range of industries, including ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... AMAMCO Tool is a trusted partner to manufacturers across a wide range of industries, including ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... AMAMCO Tool is a trusted partner to manufacturers across a wide range of industries, including ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... AMAMCO Tool is a trusted partner to manufacturers across a wide range of industries, including ...
Technical Customer Care Specialist I (Dealertrack FI)
Wichita, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Technical Customer Care Specialist I (Dealertrack FI)
Wichita, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Technical Customer Care Specialist I (Dealertrack FI)
Kansas, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Technical Customer Care Specialist I (Dealertrack FI)
Kansas, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Remote Tech Support Specialist - Part-Time, Impactful
Mission, KS · Remote
$18 - $20/hr
A dynamic tech company is seeking a part-time Technical Support Representative who will resolve complex customer issues and enhance the overall support experience. This flexible role is suitable for ...
Remote Tech Support Specialist - Part-Time, Impactful
Mission, KS · Remote
$18 - $20/hr
A dynamic tech company is seeking a part-time Technical Support Representative who will resolve complex customer issues and enhance the overall support experience. This flexible role is suitable for ...
Chief Manufacturing Engineer-Remote
Wellington, KS · On-site +1
... Defect Manufacturing (ZDM) standards. Remote Role Would prefer a candiate to live near Phoenix ... Working closely with the Industrial Architect, the CME reviews output for technical risks and ...
Chief Manufacturing Engineer-Remote
Wellington, KS · On-site +1
... Defect Manufacturing (ZDM) standards. Remote Role Would prefer a candiate to live near Phoenix ... Working closely with the Industrial Architect, the CME reviews output for technical risks and ...
... support across corporate and client programs ... This role requires deep experience recruiting for engineering, aerospace, manufacturing, and other ...
... support across corporate and client programs ... This role requires deep experience recruiting for engineering, aerospace, manufacturing, and other ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Senior Remote Sensing Technician
Overland Park, KS · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Senior Remote Sensing Technician
Overland Park, KS · On-site +1
The Senior Remote Sensing Technician is responsible for post-processing aerial data to final ... support. * Participate in training programs and workshops to enhance technical knowledge and skills ...
Dillon Product Manager
Wichita, KS · Remote
$80.80K - $121.20K/yr
... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...
Dillon Product Manager
Wichita, KS · Remote
$80.80K - $121.20K/yr
... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...
Sage X3 Developer
Pittsburg, KS · On-site +1
... manufacturing, distribution, and operational businesses across the United States. We leverage ... Provide technical support and guidance to users and internal teams * Participate in unit testing ...
Quick apply
Sage X3 Developer
Pittsburg, KS · On-site +1
... manufacturing, distribution, and operational businesses across the United States. We leverage ... Provide technical support and guidance to users and internal teams * Participate in unit testing ...
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
(1099) - Outside Sales Representative with 3 Years of Industrial Lubricants
Cottonwood Falls, KS · Remote
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
(1099) - Outside Sales Representative with 3 Years of Industrial Lubricants
Cottonwood Falls, KS · Remote
Schaeffer Manufacturing | Remote | 1099 Schaeffer Manufacturing is looking for self-driven ... • Technical & sales training • Marketing tools • Support teams You build: Your book of ...
Remote Manufacturing Technical Support information
What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?
To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.
How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?
Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.
What is a Remote Manufacturing Technical Support specialist?
A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?
| Aspect | Remote Manufacturing Technical Support | Remote Manufacturing Engineer |
|---|---|---|
| Credentials | Technical certifications, associate degrees, or relevant experience | Bachelor's or higher in engineering or related fields, certifications may vary |
| Work Environment | Customer support centers, remote troubleshooting, on-site visits occasionally | Design, process improvement, remote collaboration, occasional site visits |
| Employer & Industry Usage | Manufacturing companies, equipment suppliers, service providers | Manufacturing firms, engineering consultancies, R&D departments |
| Search & Comparison Intent | Technical support roles, troubleshooting, customer service | Process design, engineering solutions, system optimization |
Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Kansas? For Remote Manufacturing Technical Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Kansas look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Kansas are:
What cities in Kansas are hiring for Remote Manufacturing Technical Support jobs? Cities in Kansas with the most Remote Manufacturing Technical Support job openings:
Full-time
Medical, PTO
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Job description
Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of interactions.
Candidates should be high school graduates with strong analytical skills and a thorough understanding of Microsoft and Apple systems. Benefits include healthcare coverage and paid vacation from day one. #J-18808-Ljbffr