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Desktop Support Technician (Mac Experience Required) - San Rafael, CA * Monday-Friday - 40 hrs ... Diagnose and resolve hardware, software, networking, and connectivity issues * Assist users with ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Mac OS Developer onsite in Downers Grove (Chicago) Illinois) local to Chicago onsite 5 days or ... Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and ...

Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...

Troubleshoot Linux system issues and assist with hardware maintenance. Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database management, including queries and ...

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Assistant Mac Support information

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How much do assistant mac support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for assistant mac support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Assistant Mac Support vs Mac Support Specialist?

AspectAssistant Mac SupportMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentEntry-level support, retail or small businessTechnical support, enterprise environments, Apple stores
ResponsibilitiesBasic troubleshooting, hardware setup, user assistanceAdvanced troubleshooting, network setup, system repairs

Assistant Mac Support roles typically involve entry-level troubleshooting and user assistance, often requiring basic certifications. Mac Support Specialists handle more complex issues, requiring advanced certifications and experience. Both roles are essential in Apple-related support environments but differ in scope and expertise.

More about Assistant Mac Support jobs
What cities are hiring for Assistant Mac Support jobs? Cities with the most Assistant Mac Support job openings:
What are the most commonly searched types of Mac Support jobs? The most popular types of Mac Support jobs are:
What states have the most Assistant Mac Support jobs? States with the most job openings for Assistant Mac Support jobs include:
Infographic showing various Assistant Mac Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Sr. Coordinator, Support Operations

Sr. Coordinator, Support Operations

Capital One

Richmond, VA • On-site

Full-time

Posted 4 days ago

New


Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

75th of 149 rated banks


Job description

Sr. Coordinator, Support Operations
Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include:
  • Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution
  • Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests
  • Interact with end users via soft phone or chat modules to resolve software and hardware issues
  • Utilize Service Now as the ticketing tool to track and escalate tickets for end users
  • Assist with onboarding of new Agents by training and allow others to shadow
  • Perform other tasks as needed and instructed by your manager

Basic Qualifications:
  • High School Diploma, GED or equivalent certification

Preferred Qualifications:
  • Associate's Degree in Computer Science, Information Systems, and Engineering
  • 1+ year of remote help desk support experience
  • 1+ year of Mac support experience
  • 1+ year of Windows OS support experience
  • ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $53,200 - $60,700 for Sr. Coordinator, Support Operations
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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