Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Utilize Service Now as the ticketing tool to track and escalate tickets for end users * Assist with ... ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate At this time ...
Mac L1 Support Engineer
San Francisco, CA · On-site
$40.50/hr
... onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac ... Follow standard operating procedures (SOPs) and service level agreements (SLAs) * Assist with user ...
Mac L1 Support Engineer
San Francisco, CA · On-site
$40.50/hr
... onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac ... Follow standard operating procedures (SOPs) and service level agreements (SLAs) * Assist with user ...
Mac L1 Support Engineer
Manhattan, NY · On-site
$37.50/hr
... onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac ... Assist with user onboarding/offboarding tasks, including account setup and system access • ...
Mac L1 Support Engineer
Manhattan, NY · On-site
$37.50/hr
... onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac ... Assist with user onboarding/offboarding tasks, including account setup and system access • ...
Facilities Supervisor
New York, NY · On-site
$85K - $100K/yr
... and MAC Business Units. Support with updating crisis management and BCP related materials. • ... Assist with facilities, technology, and security projects including request for proposal (RFP ...
Facilities Supervisor
New York, NY · On-site
$85K - $100K/yr
... and MAC Business Units. Support with updating crisis management and BCP related materials. • ... Assist with facilities, technology, and security projects including request for proposal (RFP ...
Desktop Engineer
Washington, DC · On-site
Install, configure, and maintain software and hardware components. * Assist in the setup and ... Experience with Mac support and troubleshooting or experience with Jamf a plus. * Industry ...
Quick apply
Desktop Engineer
Washington, DC · On-site
Install, configure, and maintain software and hardware components. * Assist in the setup and ... Experience with Mac support and troubleshooting or experience with Jamf a plus. * Industry ...
Be Seen First
Desktop Support Technician - Potential Contract to Hire
San Rafael, CA · On-site
$35 - $38/hr
Desktop Support Technician (Mac Experience Required) - San Rafael, CA * Monday-Friday - 40 hrs ... Diagnose and resolve hardware, software, networking, and connectivity issues * Assist users with ...
Quick apply
Be Seen First
Desktop Support Technician - Potential Contract to Hire
San Rafael, CA · On-site
$35 - $38/hr
Desktop Support Technician (Mac Experience Required) - San Rafael, CA * Monday-Friday - 40 hrs ... Diagnose and resolve hardware, software, networking, and connectivity issues * Assist users with ...
... MAC Support, provisioning new users in both application and hardware, troubleshooting network ... Assist with regular proactive monitoring of client backup / data recovery operations • ...
... MAC Support, provisioning new users in both application and hardware, troubleshooting network ... Assist with regular proactive monitoring of client backup / data recovery operations • ...
Network & Systems Technician
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Quick apply
Network & Systems Technician
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Quick apply
Network & Systems Technician
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Albany, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Albany, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Amsterdam, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Amsterdam, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Albany, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Albany, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Mac OS Developer
Chicago, IL · On-site
Mac OS Developer onsite in Downers Grove (Chicago) Illinois) local to Chicago onsite 5 days or ... Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and ...
Quick apply
Mac OS Developer
Chicago, IL · On-site
Mac OS Developer onsite in Downers Grove (Chicago) Illinois) local to Chicago onsite 5 days or ... Assist with end-user support when escalated from the Helpdesk. Assist with training Helpdesk and ...
Network & Systems Technician
Amsterdam, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Network & Systems Technician
Amsterdam, NY · On-site
$20 - $22/hr
Provide support for Windows desktops, Windows Server environments, and Apple/Mac systems * Assist with email setup and troubleshooting, including: * Microsoft Exchange * Outlook * IMAP * SMTP Network ...
Linux Systems Engineer
Chicago, IL · On-site
Troubleshoot Linux system issues and assist with hardware maintenance. Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database management, including queries and ...
Linux Systems Engineer
Chicago, IL · On-site
Troubleshoot Linux system issues and assist with hardware maintenance. Set up desktops, laptops, and virtual machines (Linux, Windows, Mac). Support SQL database management, including queries and ...
Technical Support Specialist, Level II - On-Site in Huntington Beach
Huntington Beach, CA · On-site
$25 - $35/hr
... MAC Support, provisioning new users in both application and hardware, troubleshooting network ... -Assist with regular proactive monitoring of client backup / data recovery operations ...
Quick apply
Technical Support Specialist, Level II - On-Site in Huntington Beach
Huntington Beach, CA · On-site
$25 - $35/hr
... MAC Support, provisioning new users in both application and hardware, troubleshooting network ... -Assist with regular proactive monitoring of client backup / data recovery operations ...
Medical Assistant Coordinator (MAC)
Gualala, CA · On-site
$22 - $30/hr
The Medical Assistant Coordinator (MAC) plays a key role in making that happen. This is not a ... Support Partnership and PHMI initiatives focused on accountable care and quality performance. Be ...
Medical Assistant Coordinator (MAC)
Gualala, CA · On-site
$22 - $30/hr
The Medical Assistant Coordinator (MAC) plays a key role in making that happen. This is not a ... Support Partnership and PHMI initiatives focused on accountable care and quality performance. Be ...
Medical Assistant Coordinator (MAC)
CA · On-site
$22 - $30/hr
The Medical Assistant Coordinator (MAC) plays a key role in making that happen. This is not a ... What you will do: • Support Partnership and PHMI initiatives focused on accountable care and ...
Medical Assistant Coordinator (MAC)
CA · On-site
$22 - $30/hr
The Medical Assistant Coordinator (MAC) plays a key role in making that happen. This is not a ... What you will do: • Support Partnership and PHMI initiatives focused on accountable care and ...
Assistant Mac Support information
See salary details
$11.78 - $13.09
1% of jobs
$13.09 - $14.40
4% of jobs
$15.43 is the 25th percentile. Wages below this are outliers.
$14.40 - $15.71
25% of jobs
$15.71 - $17.02
14% of jobs
The median wage is $17.53 / hr.
$17.02 - $18.33
14% of jobs
$18.33 - $19.65
10% of jobs
$20.30 is the 75th percentile. Wages above this are outliers.
$19.65 - $20.96
13% of jobs
$20.96 - $22.27
4% of jobs
$22.27 - $23.58
8% of jobs
$23.58 - $24.89
3% of jobs
$24.89 - $26.20
3% of jobs
$11
$18
$26
How much do assistant mac support jobs pay per hour?
What is the difference between Assistant Mac Support vs Mac Support Specialist?
| Aspect | Assistant Mac Support | Mac Support Specialist |
|---|---|---|
| Certifications | Basic Apple certifications, CompTIA A+ | Advanced Apple certifications, Apple Certified Support Professional |
| Work Environment | Entry-level support, retail or small business | Technical support, enterprise environments, Apple stores |
| Responsibilities | Basic troubleshooting, hardware setup, user assistance | Advanced troubleshooting, network setup, system repairs |
Assistant Mac Support roles typically involve entry-level troubleshooting and user assistance, often requiring basic certifications. Mac Support Specialists handle more complex issues, requiring advanced certifications and experience. Both roles are essential in Apple-related support environments but differ in scope and expertise.

Capital One rating
7.8
Based on 143 frontline employees who took The Breakroom Quiz
75th of 149 rated banks
Job description
Capital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile device support, password resets, etc. Additional responsibilities may include:
- Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution
- Monitor and respond quickly and effectively to tickets, calls, chats, or in-person service requests
- Interact with end users via soft phone or chat modules to resolve software and hardware issues
- Utilize Service Now as the ticketing tool to track and escalate tickets for end users
- Assist with onboarding of new Agents by training and allow others to shadow
- Perform other tasks as needed and instructed by your manager
Basic Qualifications:
- High School Diploma, GED or equivalent certification
Preferred Qualifications:
- Associate's Degree in Computer Science, Information Systems, and Engineering
- 1+ year of remote help desk support experience
- 1+ year of Mac support experience
- 1+ year of Windows OS support experience
- ITIL Certification, Mac Integration Basics Certificate, or Windows 10 Certificate
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $53,200 - $60,700 for Sr. Coordinator, Support Operations
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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