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Assistant Mac Support Jobs in Iowa (NOW HIRING)

... * Assist with user environment support across technologies such as Active Directory, Citrix, Dell hardware, Microsoft platforms, and Mac computers. * At least 2 years of experience in end-user ...

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Analyst - Loan Servicing

Johnston, IA · On-site

$58K - $68K/yr

The Analyst - Loan Servicing is responsible for supporting agriculture loan transactions to ensure ... Where and When You Will Work The position will be based in the Farmer Mac Johnston, Iowa, location.

Administrative Assistant

Des Moines, IA · On-site

$17.50 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

Seeking an Experienced Administrative Assistant support professional for a highly successful Real ... Word, Excel, PowerPoint, and Publisher Adobe Acrobat Adobe Photoshop Mac/Windows operating systems.

PC/Mac hardware/software support of on-site installing, servicing and repairing workstations * Provide support for the technical needs of the News Department * Assist with video equipment set-up and ...

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Assistant Mac Support information

What is the difference between Assistant Mac Support vs Mac Support Specialist?

AspectAssistant Mac SupportMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentEntry-level support, retail or small businessTechnical support, enterprise environments, Apple stores
ResponsibilitiesBasic troubleshooting, hardware setup, user assistanceAdvanced troubleshooting, network setup, system repairs

Assistant Mac Support roles typically involve entry-level troubleshooting and user assistance, often requiring basic certifications. Mac Support Specialists handle more complex issues, requiring advanced certifications and experience. Both roles are essential in Apple-related support environments but differ in scope and expertise.

What are popular job titles related to Assistant Mac Support jobs in Iowa?

For Assistant Mac Support jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Assistant Mac Support jobs?

Cities in Iowa with the most Assistant Mac Support job openings:

IT Support Analyst

Robert Half

Ankeny, IA • On-site

Temporary

Posted 2 days ago

New


Job description

Responsibilities:

• Deliver technical support for end users by diagnosing and resolving desktop, laptop, software, and peripheral issues in a timely manner.

• Provide break/fix services for hardware and software problems, ensuring minimal disruption to business operations.

• Prepare, configure, deploy, and replace end-user machines while supporting workstation setup and rollout activities.

• Reimage devices and apply required updates to maintain system performance, security, and standardization.

• Use remote support tools such as Bomgar to troubleshoot user issues and provide assistance without requiring an on-site visit.

• Manage and document incidents and service requests through ServiceNow, maintaining accurate ticket details and follow-up actions.

• Support device administration and endpoint configuration activities, including work performed through Microsoft Intune when needed.

• Assist with user environment support across technologies such as Active Directory, Citrix, Dell hardware, Microsoft platforms, and Mac computers.

• At least 2 years of experience in end-user support, desktop support, or a closely related IT support role.

• Practical background in troubleshooting computer hardware, software applications, and break/fix issues for end users.

• Experience with machine imaging, deployment, configuration, and workstation rollout processes.

• Familiarity with remote support tools

• Working knowledge of ticket management systems such as ServiceNow for incident tracking and resolution.

• Exposure to Microsoft technologies, Active Directory, configuration management, and deskside support environments.

• Experience supporting enterprise hardware platforms, including Dell systems, with additional familiarity with Mac devices preferred.

• Knowledge of Intune, Citrix technologies, and endpoint support practices is preferred.


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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948