ZipRecruiter

Log In

1

Assistant Humana Customer Service Representative Jobs

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

JOSKO Services

Customer Service Representative

Apopka, FL · On-site

$14 - $19/hr

Customer Service Representative Apopka, FL Position Overview The Customer Service Representative ... Collect and escalate client feedback as needed. * Assist with account management activities ...

next page

Showing results 1-20

All JobsAssistant Humana Customer Service Representative Jobs

Assistant Humana Customer Service Representative information

See salary details

$9

$18

$26

How much do assistant humana customer service representative jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for assistant humana customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Humana Customer Service Representative, and why are they important?

To thrive as an Assistant Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes health insurance terminology is typically required. Patience, active listening, and empathy help representatives deliver exceptional service and resolve customer concerns effectively. These skills and qualities are essential for ensuring customer satisfaction, building trust, and efficiently handling inquiries in a healthcare-focused environment.

What are some common challenges faced by Assistant Humana Customer Service Representatives, and how can they be effectively managed?

Assistant Humana Customer Service Representatives often encounter high call volumes and complex inquiries from members regarding health insurance policies, billing, and coverage. Balancing empathy with efficiency is crucial, as representatives must provide clear, accurate information while meeting service metrics. Effective time management, ongoing training, and collaboration with team leads or subject matter experts help address these challenges. Building strong communication skills and staying updated on policy changes are also key to delivering excellent service and reducing stress.

What is an Assistant Humana Customer Service Representative?

An Assistant Humana Customer Service Representative is a professional who supports Humana members by answering questions, resolving issues, and providing information about health insurance plans and services. They handle phone calls, emails, and chats to assist customers with claims, benefits, billing, and policy details. Their role is crucial in ensuring customer satisfaction and helping members navigate their health plan options effectively. These representatives also document interactions and escalate complex issues to senior team members when necessary.
More about Assistant Humana Customer Service Representative jobs
What cities are hiring for Assistant Humana Customer Service Representative jobs? Cities with the most Assistant Humana Customer Service Representative job openings:
What are the most commonly searched types of Humana Customer Service Representative jobs? The most popular types of Humana Customer Service Representative jobs are:
What states have the most Assistant Humana Customer Service Representative jobs? States with the most job openings for Assistant Humana Customer Service Representative jobs include:
What job categories do people searching Assistant Humana Customer Service Representative jobs look for? The top searched job categories for Assistant Humana Customer Service Representative jobs are:
Assistant Humana Customer Service Representative jobs near you
Infographic showing various Assistant Humana Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 43% Full Time, 49% Part Time, and 8% Contract. Highlights an 84% Physical, and 16% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

Sanders & Johnson

Littleton, CO

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

At Sanders & Johnson, Inc., we don't just offer jobs – we offer careers filled with purpose, rewards, and the chance to make a difference every day. Nestled in Denver, CO, our office is not only beautiful but also dog-friendly and filled with a team that values camaraderie and a good laugh!

Here's what we're bringing to the table for our full-time Customer Service Representative - CSR:

  • Competitive pay of $23-$25/hour
  • Company-sponsored retirement plan with company match
  • Paid vacation, paid sick leave, and paid holidays
  • Health, dental, and vision insurance
  • Life and AD&D insurance
  • Opportunities for training and advancement
  • Direct deposit

YOUR DAY-TO-DAY:

As our Customer Service Representative - CSR, you'll ensure customers receive exceptional service by answering calls, scheduling service requests, and managing customer data in our CRM system. You'll handle outbound calls for maintenance appointments, manage lead flow, and collect outstanding balances with professionalism. Light bookkeeping, clerical tasks, and promoting service agreements will also be part of your role. With your calm demeanor, you'll navigate challenging personalities, schedule equipment replacement estimates, and help keep our HVAC and plumbing operations running seamlessly.


QUALIFICATIONS FOR OUR CUSTOMER SERVICE REPRESENTATIVE - CSR:

  • 3+ years of customer service experience
  • Proficiency with technology and software, including Microsoft Excel
  • Punctual, dependable, trustworthy, and always on time
  • Excellent at following up and seeing requests or projects through to completion
  • Coachable and curious about the plumbing and HVAC industry with a natural desire to learn new things
  • A sense of urgency, impeccable follow-through skills, great attention to detail, and highly organized
  • A calm personality and the ability to diplomatically interact with challenging customers
  • A self-starter who quickly finishes tasks

Preferred but not required:

  • Outbounding experience
  • Experience working with a plumbing, HVAC, or another trade company
  • Proficiency with ServiceTitan software
  • Competitive spirit that pursues winning with a passion

LEARN ABOUT US:

Denver is an extraordinary city, with incredible winters and even more spectacular summers. That's why Jim Sanders and Dan Johnson started Sanders & Johnson back in 1977. Because we rely on our customers to such a great extent, we know how important it is to provide total satisfaction and personalized customer service. With over 48 years of providing the finest residential indoor air quality, temperature, and humidity levels, hardly any job is beyond our skill level.

We are a small but GROWING team that always provides the highest service and quality on every job we do. We also like to have FUN and view ourselves as very different from other HVAC and plumbing businesses.

Our organization has seen several years of steady growth even during the pandemic. We are locally owned have great leadership who are personally interested in the success of the company, a loyal base of customers going back decades, a long-term strategy, and a vision for future expansion while protecting our reputation for honesty and integrity and remaining locally owned. Most of all we are a fun team of people who enjoy working with each other while serving a great group of customers.


TAKE THE NEXT STEP!

If you're ready to take the next step in your career, we're ready to welcome you aboard at our HVAC and plumbing company! Our initial application process is quick, easy, and mobile-friendly – so what are you waiting for?! Apply today to become our next Customer Service Representative - CSR!

Apply