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Assistant Director Case Management Jobs in Springfield, MA

Baystate Health

Case Manager Assistant

Springfield, MA · On-site

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. * Collaborate with internal and ...

Crisp Recruit

Case Manager

Hartford, CT · On-site

$20.25 - $26/hr

... or web chat) or via direct messaging on any social media platform. To Apply: Submit your ... management of payments. * Office Support: Assist with various office tasks and contribute to ...

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

Case Management & Participant Support * Establish and maintain positive, supportive relationships ... Perform other duties as assigned by the Program Supervisor, Director, or agency leadership.

VIABILITY, INC

AFC Case Management Nurse

Springfield, MA · On-site

$36.06/hr

As a Case Management Nurse, you'll have the opportunity to use your clinical expertise to make a ... Work independently while collaborating with an interdisciplinary team. * Assist with program ...

Encompass Health

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Provide case management services in a 19-bed program serving homeless individuals in early recovery ... Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in ...

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Assistant Director Case Management information

See Springfield, MA salary details

$44.8K

$123.2K

$198.8K

How much do assistant director case management jobs pay per year?

As of Sep 5, 2026, the average yearly pay for assistant director case management in Springfield, MA is $123,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,700.00 and $141,000.00 per year, depending on experience, location, and employer.

What is an assistant director case management?

An Assistant Director of Case Management is a healthcare professional who supports the Director of Case Management in overseeing patient care coordination, resource utilization, and discharge planning. They help manage a team of case managers, ensuring that patient care plans are effective, efficient, and follow regulatory requirements. This role often involves collaborating with clinical staff, reviewing patient cases, and helping develop strategies to improve patient outcomes and hospital operations.

What are the key skills and qualifications needed to thrive as an assistant director case management?

To excel as an Assistant Director Case Management, you typically need a background in nursing or social work with a relevant degree and licensure, along with experience in case management and leadership. Familiarity with case management software, electronic health records (EHRs), and knowledge of utilization review and regulatory compliance is essential. Strong leadership, communication, problem-solving, and organizational skills distinguish top performers in this role. These competencies ensure effective team management, regulatory adherence, and optimal patient outcomes within complex healthcare environments.

What are some common challenges faced by an assistant director case management, and how can they be addressed?

Assistant Directors of Case Management often encounter challenges such as balancing administrative responsibilities with direct support to case managers, ensuring compliance with ever-changing healthcare regulations, and managing interdisciplinary communication. These challenges can be addressed by implementing effective training programs, fostering strong collaboration between departments, and staying updated on industry best practices. Regular team meetings and transparent communication can also help in addressing workflow bottlenecks and maintaining high standards of patient care.

What is the difference between Assistant Director Case Management vs Case Manager?

AspectAssistant Director Case ManagementCase Manager
CredentialsTypically requires a bachelor's degree, relevant certifications (e.g., CCM), and experience in healthcare or social servicesUsually requires a bachelor's degree and relevant certifications, but less managerial experience
Work EnvironmentLeads teams in healthcare, social services, or insurance organizationsWorks directly with clients to coordinate services and support
ResponsibilitiesOversees case management teams, develops policies, and ensures complianceManages individual cases, assesses client needs, and coordinates services

The Assistant Director Case Management focuses on supervising teams and strategic planning, while the Case Manager works directly with clients to coordinate care. Both roles require relevant certifications and experience, but the Assistant Director has more leadership responsibilities within healthcare or social service organizations.

What job categories do people searching Assistant Director Case Management jobs in Springfield, MA look for?

The top searched job categories for Assistant Director Case Management jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Assistant Director Case Management jobs?

Cities near Springfield, MA with the most Assistant Director Case Management job openings:

Assistant Director Case Management jobs near you
Infographic showing various Assistant Director Case Management job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $123,178 per year, or $59.2 per hour.

Denials Coordinator-Case Management

Valley Health Systems

Holyoke, MA • On-site

$20.57 - $30.69/hr

Part-time

Re-posted 26 days ago

Job description

Note: The compensation range noted above represents the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.
Denials Coordinator for Case Management. Under the direct supervision of the Manager of Case Management, the Denials Coordinator is responsible for monitoring denials, appeals and resolution from participating insurance carriers. Will generate and process denial letters and Notice of Action (NOA) for pre-services, leveling of care and denied medical services. Maintains the denial and/or appeals electronic database. Serves as the department liaison for all denial and/or appeals issues.
Responsibilities are not limited to functions within the Case Management Assistant role and will require elements of cross training.
REQUIREMENTS: High school graduate or equivalent required. Preference will be given to applicants having prior experience with denials and appeals.

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